1. who is your ISP?
2. you said you had a new cable modem. were you ever able to connect a
computer directly to that cable modem and surf (bypassing the MN700)?
3. were you successfully able to clone the MAC address from THAT
computer into the MN700?
4. What is in the log?
5. what is the make and model of the new modem?
On Thu, 22 Jul 2004 11:14:08 -0700, "Ray"
<(E-Mail Removed)> wrote:
>Thanks for the input. It's confusing on the WAN page
>where it says to "enter the MAC address the ISP is looking
>for". That's the MAC off the modem, they don't care about
>my little network adapters. I can hook up any one of my
>computers to the cable modem with no problem. When I
>changed modems, I called the ISP with the new MAC and
>everything was good to go. If I were plugging into larger
>network, the IT guys would need the MAC off my network
>adapter, such is the case where I work.
>
>Halfway through the setup utility the program checks for
>an internet connection and it's not there. But it was
>earlier before connecting the MN-700. I get the window
>saying reset the modem, did so to no avail. Reset the MN-
>700 with no luck.
>
>I can log onto my LAN using my wireless laptop, but no
>internet there nor at the wired desktop.
>
>Anymore ideas?
>
>
>
>
>>-----Original Message-----
>>Trying to figure out why the network cannot connect to
>the
>>Internet. My original post is at the bottom.
>>
>>Well, the WAN screen asks for the information the ISP
>>needs, which is the MAC off the cable modem.
>>
>>The LAN MAC is different than the modem MAC. Is not the
>>router MAC the same as the LAN MAC?
>>
>>Then what does cloning the MAC address off my desktop
>>network adapter to the router fix if the ISP needs the
>>modem MAC?
>>
>>
>>>-----Original Message-----
>>>In the WAN page click on the clone MAC address button
>and
>>apply the changes.
>>>
>>>You should NEVER use the MAC address of your cable modem
>>as the WAN MAC
>>>address of a router.
>>>
>>>Ray wrote:
>>>> My intent is to have the MN-700 used as a router for
>my
>>>> desktop and wireless for my laptop. Seems ordinary.
>I
>>>> have a good internet cable connection, initialize the
>>MN-
>>>> 700, but during setup it says I have no internet
>>>> connection from either computer. But I was able to do
>>the
>>>> new firmware update. Urgghh.
>>>>
>>>> The advice I received was to clone the MAC address.
>>Well.
>>>>
>>>> What's the deal with MAC addresses??!!
>>>> In the Management Tool , under Home, the client list
>>shows
>>>> my desktop, with an IP address host name and a MAC
>>>> address, which is connected to the MN-700.
>>>>
>>>> In Base Station information, there is a LAN MAC
>address
>>>> and a plain MAC address. The last is the same MAC
>>address
>>>> as my cable modem.
>>>>
>>>> Of course, on the home tab, the WAN setting says the
>>>> broadband is disconnected.
>>>>
>>>> Under the WAN settings tab, dynamic is checked, the
>>host
>>>> name is blank, the MAC address is the same as for my
>>cable
>>>> modem.
>>>>
>>>> Any ideas??? Thanks for your help.
>>>>
>>>
>>>.
>>>
>>.
>>
--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)