mn 500 with wired connection problem

I am using an MN 500 base station on a computer with win
2000. I have two other desktops that connect wirelessly
to router. Here's the problem. The cable modem I have
keeps going offline. Is there anyway that the MN 500
might be causing the cable modem to keep going off? All
the power lights on my MN 500 look fine. It seems that
the MN 500 is causing a problem with the broadband modem.
Any tips on how to resolve this issue. The cable modem is
connected to the router. The router is connected by
ethernet to the win 2k computer.

There's nothing I'm aware of that would do this. How do you know it is
"going offline" (what are the symptoms?) what brand and model cable modem?

mike wrote:
> I am using an MN 500 base station on a computer with win
> 2000. I have two other desktops that connect wirelessly
> to router. Here's the problem. The cable modem I have
> keeps going offline. Is there anyway that the MN 500
> might be causing the cable modem to keep going off? All
> the power lights on my MN 500 look fine. It seems that
> the MN 500 is causing a problem with the broadband modem.
> Any tips on how to resolve this issue. The cable modem is
> connected to the router. The router is connected by
> ethernet to the win 2k computer.


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

The cable modem is an ericson pipe rider. I know the
modem is going offline because the lights on the modem all
go out except for one. When its connected the top 3
lights on the modem are on.


>-----Original Message-----
>There's nothing I'm aware of that would do this. How do
you know it is
>"going offline" (what are the symptoms?) what brand and
model cable modem?
>
>mike wrote:
>> I am using an MN 500 base station on a computer with win
>> 2000. I have two other desktops that connect wirelessly
>> to router. Here's the problem. The cable modem I have
>> keeps going offline. Is there anyway that the MN 500
>> might be causing the cable modem to keep going off? All
>> the power lights on my MN 500 look fine. It seems that
>> the MN 500 is causing a problem with the broadband
modem.
>> Any tips on how to resolve this issue. The cable modem
is
>> connected to the router. The router is connected by
>> ethernet to the win 2k computer.
>
>
>--
> Barb Bowman
> Expert Zone Columnist
> http://www.microsoft.com/windowsxp/expertzone
> MS-MVP (Windows)
>
>
>.
>

what happens if NOTHING is connected to the modem (no router, no computer)?

(E-Mail Removed) wrote:
> The cable modem is an ericson pipe rider. I know the
> modem is going offline because the lights on the modem all
> go out except for one. When its connected the top 3
> lights on the modem are on.
>
>
>> -----Original Message-----
>> There's nothing I'm aware of that would do this. How do you know it
>> is "going offline" (what are the symptoms?) what brand and model
>> cable modem?
>>
>> mike wrote:
>>> I am using an MN 500 base station on a computer with win
>>> 2000. I have two other desktops that connect wirelessly
>>> to router. Here's the problem. The cable modem I have
>>> keeps going offline. Is there anyway that the MN 500
>>> might be causing the cable modem to keep going off? All
>>> the power lights on my MN 500 look fine. It seems that
>>> the MN 500 is causing a problem with the broadband
> modem.
>>> Any tips on how to resolve this issue. The cable modem
> is
>>> connected to the router. The router is connected by
>>> ethernet to the win 2k computer.
>>
>>
>> --
>> Barb Bowman
>> Expert Zone Columnist
>> http://www.microsoft.com/windowsxp/expertzone
>> MS-MVP (Windows)
>>
>>
>> .


--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

I know there are firmware updates for the MN-500. I have
the same router. That maybe the core problem.

>-----Original Message-----
>Here's the problem. The cable modem I have
>keeps going offline. Is there anyway that the MN 500
>might be causing the cable modem to keep going off?

I can tell you that my ISP's cable service was flakey for
a while, and it took me 2 weeks of griping to them to get
it fixed. They replaced the cable modem, the junction
boxes, etc. I really think it was a problem down the line,
because all that swapping out of equipment had no effect.
It was two days after they gave me a new cable modem that
the problem went away.

In summary, cable problems are not to be dismissed as a
source. The best way to find out is to directly connect
your PC to the cable modem and not use the router. See if
the problem goes away. If not, it's likely your cable
modem or the cable service.