Hello. I'm experiencing the exact problem right now. It
stopped working since last friday. I guess it was
because I didn't install the updates from the software.
But now I have uninstalled the software, and it won't let
me set things up. It keeps saying 'disable the firewall'
and 'reset the modem.' I have disable the firewall, I
uninstalled the McAfee virus scanner, I have restarted
the modem numorous times, and I made sure that I disabled
the ICS. But it keeps displaying the error message. My
external modem works just fine, when it's directly
connected. How can I solve this problem? Any suggestions
are greatly appreciated.
>-----Original Message-----
>Sigh .... So I purchased this unit in November and had
>excellent luck - 20minutes from installation to online
>with a laptop using the USB network adaptor. I go to
>change my WEP keys today - low and behold, the setup
>program won't complete. I have 1) Disabled McAfee AV SW
>2) Performed multiple resets of the base unit followed
by
>multiple power downs 3)Insured that ICF is not running
4)
>Removed a and re-installed the Networking Configuration
SW
>
>Nothing has worked and I now my frustration grows as my
>entire home network has gone from running smoothly to
>down and out for the count - all as a result of a normal
>maitenance practice. My DSL modem continues to work - If
>I bypass the base unit. Any suggestions are greatly
>appreciated.
>.
>
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