The way you asked what is Broadband Connection I didn't know what you had.
Your best test....rather that the router, plug your computer into the modem
and see if you can browse the web. If you can, MAYBE it's your router.
The way you say "my ISP says nothing is wrong" let me say this--if they
spent 15 minutes or so troubleshooting, ping tests, etc......maybe they made
an effort....if you got a very quick nothing is wrong.........don't be so
confident they tried.
You can try tests like pinging their mail servers see if you get replies.
Steve
"VampJB" <(E-Mail Removed)> wrote in message
news:3B2970DF-5104-4E25-AA7E-(E-Mail Removed)...
>I tried resetting both modem and router..
> I called my ISP for support they say there is nothing wrong with my
> modem..
> What do you mean how I am connected to my ISP?
> phone cable connects to the modem and modem connects to router
> then router to my PC..(is that it?)
>
>
> "Steve Sullivan"?? ??? ??:
>
>> How are you connected to your ISP?
>>
>> To some extent, it sounds like you may be having issues with the ISP, and
>> you may want to reset both your modem and your router.
>>
>> Steve
>>
>> "VampJB" <(E-Mail Removed)> wrote in message
>> news:0153EA9A-EEC8-4B2D-B5DC-(E-Mail Removed)...
>> > What is Broadband connection?and why is it gettin disconnected in every
>> > 5mins(not exactly but most likely)? Is somethin wrong with my modem?or
>> > is
>> > it
>> > the gateway? please help me..
>> > I have to replug the phone cord everytime it gets disconnected and it
>> > wont
>> > stop disconnecting..
>>
>>
>>
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