=?Utf-8?B?ZHJ0ZW5pYm9y?= <(E-Mail Removed)> wrote in
news:6DFFB7D2-652C-437E-9C04-(E-Mail Removed):
> I am not a computer wiz, but generally get around OK. So if you need
> more information please let me know.
>
> My problem started over a week ago. I have a Gateway 4535. On Nov
> 19th, Norton detected spy/adware – it was deleted. I’m not sure
> if this is related.
>
> Generally, I have icons in both the lower right task bar and in
> Network places (control panel) for my LAN and wireless. This also
> allows me to choose which wireless connection I wish to use. They are
> all gone. Not hidden – actually missing. Yet I can still access
> the internet – so my wireless is working.
>
> I have tried some of the phone help places and looked on-line, but
> haven’t found any fixes I can use. Many require that I can see my
> driver, which at this point I do not know how to do – with no icon.
>
> Any ideas out there??
>
> Thank you in advance
>
> Robin
>
It sounds like the drivers for your network adapters might be corrupted.
A few possible solutions come to mind:
You may try to remove the network adapters using device manager and then
let Windows reinstall the drivers:
1.
Click "Start," right-click "My Computer," click "Properties," select the
"Hardware" tab, click "Device Manager," CLick "Network adapters." For
each adapter listed in "Network adapters," right-click on the adapter,
and click "Uninstall," and click "OK" on the uninstall message that
appears. Then you can either restart the computer and let windows
reinstall the driver, or use "Add remove Hardware" in "Control Panel" to
reinstall the hardware.
[IF your computer came with any setup disks, it may be helpful if you
have those disks available in case you are prompted for the drivers.]
2.
Or you can attempt to use System Restore to reset the system to an
earlier configuration:
Click "Start," click "All Programs," click "Accessories," click "System
Tools" and then click "System Restore." Run the System Restore wizard to
"Restore my computer to an earlier time," selecting a restore point from
a time when you knew the computer was functioning correctly.
3.
You can try to run "Windows Update." If newer drivers are available,
replacing them might repair the problem.
--
Brit Weston, Microsoft
Please do not send email directly to this alias. This is my online
account name for newsgroup participation only.
This posting is provided "AS IS" with no warranties, and confers no
rights.
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