Migrating procedure

In a case of dissatisfaction with an ISP, do they have to release your
line or can you just sign up with another. I am ignoring for the sake of
this any payment that might have to be paid to end the contract.

--
Regards


David G
(remove r u n)

"David G" <notreallyhere@sure> wrote in message
news:(E-Mail Removed)
> In a case of dissatisfaction with an ISP, do they have to release your
> line or can you just sign up with another. I am ignoring for the sake
> of this any payment that might have to be paid to end the contract.

Your current ISP have to give you something called a "MAC" code which you
have to give to your new ISP to migrate.

http://www.ofcom.org.uk/consumer_gui...m_cop/?a=87101 may be helpful.

Regards
Sunil

On 25 Sep 2004 in uk.telecom.broadband, "Sunil Sood" wrote:

>http://www.ofcom.org.uk/consumer_gui...m_cop/?a=87101 may be helpful.

Thanks for that. Looks like signing up for Virgin and switching should be
easy enough for someone wanting ADSL for the first time... though I expect
Virgin would make them "jump through hoops" :-) Peter M.

Sunil Sood wrote:

> "David G" <notreallyhere@sure> wrote in message
> news:(E-Mail Removed)
>
>>In a case of dissatisfaction with an ISP, do they have to release your
>>line or can you just sign up with another. I am ignoring for the sake
>>of this any payment that might have to be paid to end the contract.
>
>
> Your current ISP have to give you something called a "MAC" code which you
> have to give to your new ISP to migrate.
>
> http://www.ofcom.org.uk/consumer_gui...m_cop/?a=87101 may be helpful.
>
> Regards
> Sunil
>
>
Thanks for explaining that. It is not yet an issue (waiting for
connection) but useful to know the procedure.

Looking at the link you gave it is interesting to note that PlusNet have
not apparently signed up to the Code of Practice.

--
Regards


David G
(remove r u n)

On Sat, 25 Sep 2004 00:00:32 +0100, "Sunil Sood"
<(E-Mail Removed)> wrote:

>"David G" <notreallyhere@sure> wrote in message
>news:(E-Mail Removed)
>> In a case of dissatisfaction with an ISP, do they have to release your
>> line or can you just sign up with another. I am ignoring for the sake
>> of this any payment that might have to be paid to end the contract.
>
>Your current ISP have to give you something called a "MAC" code which you
>have to give to your new ISP to migrate.
>
>http://www.ofcom.org.uk/consumer_gui...m_cop/?a=87101 may be helpful.
>
>Regards
>Sunil
>
I am in the process of "migrating" from BTYahoo to Central Point. The
latter said something about not being able to use "MACs" until next
year. Do you know what they are talking about?
John
In limine sapientiae

"John Edgar" <ejwaddr-(E-Mail Removed)> wrote in message
news:(E-Mail Removed)
> I am in the process of "migrating" from BTYahoo to Central Point. The
> latter said something about not being able to use "MACs" until next
> year. Do you know what they are talking about?

Yes - there are two circumstances where you can't use the "migration"
procedure.

1. You can't migrate from/to a different speed service (512K-->1MB with a
different ISP)

2. Most ISP's use something called IPStream to carry their IP traffic from
the BT exchange to themselves. Other ISP's use something called DataStream
(if you google this group I have posted what these are before)

Currently IPStream-->IPStream migrations (which cover the vast majority of
users) are allowed under the migration system

However, Central Point use DataStream so you would need a IPStream (BT
Yahoo)-->DataStream migration - these won't be available (for end users)
from BT Wholesale until later this year...

Regards
Sunil

On Sat, 25 Sep 2004 18:30:16 +0100, "Sunil Sood"
<(E-Mail Removed)> wrote:

>"John Edgar" <ejwaddr-(E-Mail Removed)> wrote in message
>news:(E-Mail Removed)
>> I am in the process of "migrating" from BTYahoo to Central Point. The
>> latter said something about not being able to use "MACs" until next
>> year. Do you know what they are talking about?
>
>Yes - there are two circumstances where you can't use the "migration"
>procedure.
>
>1. You can't migrate from/to a different speed service (512K-->1MB with a
>different ISP)
>
>2. Most ISP's use something called IPStream to carry their IP traffic from
>the BT exchange to themselves. Other ISP's use something called DataStream
>(if you google this group I have posted what these are before)
>
>Currently IPStream-->IPStream migrations (which cover the vast majority of
>users) are allowed under the migration system
>
>However, Central Point use DataStream so you would need a IPStream (BT
>Yahoo)-->DataStream migration - these won't be available (for end users)
>from BT Wholesale until later this year...
>
>Regards
>Sunil

Thank you very much - very succinct and to the point. I am migrating
the same speed - 1MB to 1MB.
>
>

John
In limine sapientiae

Sunil Sood wrote:
> "John Edgar" <ejwaddr-(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)
> > I am in the process of "migrating" from BTYahoo to Central Point.
The
> > latter said something about not being able to use "MACs" until next
> > year. Do you know what they are talking about?
>
> Yes - there are two circumstances where you can't use the "migration"

> procedure.
>
> 1. You can't migrate from/to a different speed service (512K-->1MB
with a
> different ISP)
>
> 2. Most ISP's use something called IPStream to carry their IP traffic
from
> the BT exchange to themselves. Other ISP's use something called
DataStream
> (if you google this group I have posted what these are before)
>
> Currently IPStream-->IPStream migrations (which cover the vast
majority of
> users) are allowed under the migration system
>
> However, Central Point use DataStream so you would need a IPStream
(BT
> Yahoo)-->DataStream migration - these won't be available (for end
users)
> from BT Wholesale until later this year...
>
> Regards
> Sunil

Is the DataStream -> IPStream migration process working now? I'm
planning to migrate from Gio Internet to OneTel. I phoned Gio and they
were happy to give me a MAC number, but mentioned that they were using
DataStream and if I wanted to migrate to an IPStream service, it would
have to be a disconnect/reconnect job. I phoned OneTel to ask what they
used and they told me IPStream. When I told them my current provider
was using DataStream they said that isn't a problem.

"Simon" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ups.com
> Is the DataStream -> IPStream migration process working now? I'm
> planning to migrate from Gio Internet to OneTel. I phoned Gio and they
> were happy to give me a MAC number, but mentioned that they were using
> DataStream and if I wanted to migrate to an IPStream service, it would
> have to be a disconnect/reconnect job. I phoned OneTel to ask what
> they used and they told me IPStream. When I told them my current
> provider was using DataStream they said that isn't a problem.

Its not yet available for individual end users. However, if ISP's are moving
several people (i.e. in "bulk") from one DataStream provider to IPStream it
is.

Personally, I would say you would have to do a disconnect/reconnect job if
you want to move to Onetel.

It should be available soon though I think.(early next year perhaps)

Regards
Sunil