Microsoft Wireless-G router

I recently purchased one of Microsoft's Wireless-G routers and it has been
working perfectly. Lately though, I have needed remote assistance on one of
the wireless computers set up on my network. For some reason, I can't receive
Remote Assistance. I have looked on all settings on the computer, and remote
assistance is set up as an exception on everything that might block it. What
should I do?

I assume you have enabled Desktop assistance
Right click My Computer, left click Properties, click on Remote and place a
check mark.
Then go to the Windows firewall and ensure that Desktop assistance has a
check mark beside it under the Exceptions tab. Also ensure that on the
first page on the firewall set-up, that you haven't checked off "no
exceptions" between the ON and OFF buttons.
Turn off any other firewall, such as McAffee, Norton, ZoneAlarm etc.

"Unrealchamp" <(E-Mail Removed)> wrote in message
news:020D4FAB-F974-4BDD-8C48-(E-Mail Removed)...
>I recently purchased one of Microsoft's Wireless-G routers and it has been
> working perfectly. Lately though, I have needed remote assistance on one
> of
> the wireless computers set up on my network. For some reason, I can't
> receive
> Remote Assistance. I have looked on all settings on the computer, and
> remote
> assistance is set up as an exception on everything that might block it.
> What
> should I do?

Put your PC's IP address in the DMZ of the router...

Carey

"Unrealchamp" <(E-Mail Removed)> wrote in message
news:020D4FAB-F974-4BDD-8C48-(E-Mail Removed)...
>I recently purchased one of Microsoft's Wireless-G routers and it has been
> working perfectly. Lately though, I have needed remote assistance on one
> of
> the wireless computers set up on my network. For some reason, I can't
> receive
> Remote Assistance. I have looked on all settings on the computer, and
> remote
> assistance is set up as an exception on everything that might block it.
> What
> should I do?