Well, I've had a support request into Microsoft for why my router has
frequent disconnects.
They first told me to do a complete system reset of the modem and put
the settings back in.
I did this but no less than 20 minutes after doing so I was right back
where I started, router unresponsive and no connection to the internet.
So they tell me it is bad and to call the product replacement center
for a new one.
I call the product replacement center and they tell me it has been
discontinued and that they will give me my money back!
HOLY CRAP! They are essentially taking a loss here when simply fixing
the firmware would solve the problem!
So I guess instead of waiting for a solution, everyone just needs to
start a support case online with microsoft, get the router ruled bad,
then get your money back to get another router.
What a crying shame.....I really wanted this router to work. Great
looks, great interface.....how sad.
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