Micro 500 broadband

Does anyone have clicking sounds when surfing the internet
using the Notebook adapter? Mine makes a noise, is it
normal? Does anyone know how to cut the noise or clicking
sounds off?
thanks Irene

Irene,

What kind of notebook are you using? Not sure if it is the same, but I had
a similar issue with a old HP laptop I used to have and when I mentioned it
to our HP rep here on campus, he said the problem was caused because the
chip for the sound card was very close to the PCMCIA slot and it didn't have
adequate shielding. Because of this the wireless activity from the NIC
disrupted the sound card enough to make clicking noises. You might want to
try getting the manufacturer of your laptop to take a look at the problem to
see if it is a known issue. Mine was and an HP rep was able to add adequate
shielding and fix my problem in under 10 minutes.

--
Dave Puhrmann [MSFT]
This posting is provided "As Is" with no warranties, and confers no rights.

"(E-Mail Removed)" <(E-Mail Removed)> wrote in message
news:915601c3e9e0$b0340090$(E-Mail Removed)...
> Does anyone have clicking sounds when surfing the internet
> using the Notebook adapter? Mine makes a noise, is it
> normal? Does anyone know how to cut the noise or clicking
> sounds off?
> thanks Irene

Most consumers strike out with this with their laptops being out of
warranty and the support lines being staffed by the "i don't know's"
and "format c" problem solvers. Perhaps you could talk to your HP rep
and set up a clear path for customers afflicted with this problem via
a web form on hp support that goes to someone who actually understands
the issue and can arrange a fix. There are multiple older HP and
Compaq models with this issue. If you could pursue this with HP/Compaq
and get a KB article authored that includes the link to where end
users can go to get a fix, then it would be a real plus.

On Fri, 6 Feb 2004 16:25:20 -0800, "Dave Puhrmann [MSFT]"
<(E-Mail Removed)> wrote:

>Irene,
>
>What kind of notebook are you using? Not sure if it is the same, but I had
>a similar issue with a old HP laptop I used to have and when I mentioned it
>to our HP rep here on campus, he said the problem was caused because the
>chip for the sound card was very close to the PCMCIA slot and it didn't have
>adequate shielding. Because of this the wireless activity from the NIC
>disrupted the sound card enough to make clicking noises. You might want to
>try getting the manufacturer of your laptop to take a look at the problem to
>see if it is a known issue. Mine was and an HP rep was able to add adequate
>shielding and fix my problem in under 10 minutes.

--
Barb Bowman
Expert Zone Columnist
http://www.microsoft.com/windowsxp/expertzone
MS-MVP (Windows)

Mine does not have clicking sounds. I do not know how to
turn it off though. Try getting a refund.