mapped network drives dropped periodically

Some employees who are accessing the central contact management program
through a shared folder on our 2K3 server can't stand the fact that they have
to re-enter their passwords on the mapped drive to access it. They have to
do this once a day, usually, and it will work for the remainder of the day.
All users accessing this shared folder have their own local username and
password on the server, and that is what they use to connect to the mapped
drive on their local XP Pro machines.

How do I set up the server or clients so that it keeps this connection alive
at all times?

Don't use mapped drives. Mapped drives are a thing of the past, they date
back to the old DOS Clients and rubbing two sticks together to start a fire.
Using a network path is always better than a mapped drive. Mapped drives
have a timeout that disconnects after a period of inactivity. Nework paths
are a different animal and do not have this issue.

An application designed to run on a network should never need mapped drive.
But I am only shooting in the dark since I have no idea what App you are
running and how it was designed.

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com


"Tim Bott" <(E-Mail Removed)> wrote in message
news:48D612DD-0A33-42AE-B8FB-(E-Mail Removed)...
> Some employees who are accessing the central contact management program
> through a shared folder on our 2K3 server can't stand the fact that they
have
> to re-enter their passwords on the mapped drive to access it. They have
to
> do this once a day, usually, and it will work for the remainder of the
day.
> All users accessing this shared folder have their own local username and
> password on the server, and that is what they use to connect to the mapped
> drive on their local XP Pro machines.
>
> How do I set up the server or clients so that it keeps this connection
alive
> at all times?

Well, regrettably, the program says it requires it. It's Goldmine, and an
old version at that. We're moving to ACT! 2005 soon, so hopefully we won't
have to worry about this problem.

Good to know, though! Thanks! I will try setting up the computers to just
browse to the network path...hopefully that will work and not make the
employees cranky.

"Phillip Windell" wrote:

> Don't use mapped drives. Mapped drives are a thing of the past, they date
> back to the old DOS Clients and rubbing two sticks together to start a fire.
> Using a network path is always better than a mapped drive. Mapped drives
> have a timeout that disconnects after a period of inactivity. Nework paths
> are a different animal and do not have this issue.
>
> An application designed to run on a network should never need mapped drive.
> But I am only shooting in the dark since I have no idea what App you are
> running and how it was designed.
>
> --
>
> Phillip Windell [MCP, MVP, CCNA]
> www.wandtv.com
>
>
> "Tim Bott" <(E-Mail Removed)> wrote in message
> news:48D612DD-0A33-42AE-B8FB-(E-Mail Removed)...
> > Some employees who are accessing the central contact management program
> > through a shared folder on our 2K3 server can't stand the fact that they
> have
> > to re-enter their passwords on the mapped drive to access it. They have
> to
> > do this once a day, usually, and it will work for the remainder of the
> day.
> > All users accessing this shared folder have their own local username and
> > password on the server, and that is what they use to connect to the mapped
> > drive on their local XP Pro machines.
> >
> > How do I set up the server or clients so that it keeps this connection
> alive
> > at all times?
>
>
>

"Tim Bott" <(E-Mail Removed)> wrote in message
news:17A4C41C-6253-43E9-B97C-(E-Mail Removed)...
> Good to know, though! Thanks! I will try setting up the computers to
just
> browse to the network path

Sounds good. Sometimes it works, sometimes it doesn't,..you'll just have to
experiment.

> ...hopefully that will work and not make the employees cranky.

Hmm...you're one of those optimistics types, eh?

--

Phillip Windell [MCP, MVP, CCNA]
www.wandtv.com

Yeah, it didn't work. Goldmine is dumb and can't read
"\\server\goldmine\gmw5.exe" as a valid link. I hate dumb programs like
that...

I remain the optomistical type...I have ACT! above my desk, ready for
deployment. Time to hop on another forum to figure that program out....

Thanks for your help with this thread and others, Phillip.

"Phillip Windell" wrote:

> "Tim Bott" <(E-Mail Removed)> wrote in message
> news:17A4C41C-6253-43E9-B97C-(E-Mail Removed)...
> > Good to know, though! Thanks! I will try setting up the computers to
> just
> > browse to the network path
>
> Sounds good. Sometimes it works, sometimes it doesn't,..you'll just have to
> experiment.
>
> > ...hopefully that will work and not make the employees cranky.
>
> Hmm...you're one of those optimistics types, eh?
>
> --
>
> Phillip Windell [MCP, MVP, CCNA]
> www.wandtv.com
>
>
>