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Mapped drives disappear

 
 
JJP
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      02-04-2004, 05:55 PM
Hello everyone,

Issue:
I am having problems with users home drives disappearing (not just
disconnecting with a red x but entirely disappearing) from My Computer. It
is happening only intermittently and I cannot seem to narrow it down. This
morning a user had her G: drive in My Computer. Around 11am it disappeared
from My Computer. I can do a Start->Run and manually get to it just fine.
If she logs out and back in, it reappears no problem. No other problems web
surfing, other shares are fine, etc.

Environment:
Windows 2000 SP4 domain
Windows XP SP1 workstations
Windows Server 2003 Enterprise Ed. 2 node file cluster

More info:
Users home folders sit on the 2003 cluster.
We use ScriptLogic 5.13 to map drives...this is the latest version.
Out of our 500 or so users, I probably get called about this 2-3 times a
week, so it is intermittent.
No errors on the switches.
We didnt have this problem when the home folders sat on a single Windows
2000 server. Should I post this to the cluster group?

I saw somewhere a while back in a newsgroup that someone was having this
problem with Win98 clients in an Active Directory domain and supposedly MS
had a fix if you called them. Anyone know anything about this issue for XP
and 2003?

Is there a Max Connections setting in 2k3 or something? I am out of things
to check.
Thanks in advance!
Jeff


 
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Phillip Windell
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Posts: n/a

 
      02-04-2004, 06:40 PM
Does it stop doing that if you disable the power-saver features on the
Nic?

--

Phillip Windell [CCNA, MVP, MCP]
WAND-TV (ABC Affiliate)
www.wandtv.com

"JJP" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hello everyone,
>
> Issue:
> I am having problems with users home drives disappearing (not just
> disconnecting with a red x but entirely disappearing) from My

Computer. It
> is happening only intermittently and I cannot seem to narrow it

down. This
> morning a user had her G: drive in My Computer. Around 11am it

disappeared
> from My Computer. I can do a Start->Run and manually get to it just

fine.
> If she logs out and back in, it reappears no problem. No other

problems web
> surfing, other shares are fine, etc.
>
> Environment:
> Windows 2000 SP4 domain
> Windows XP SP1 workstations
> Windows Server 2003 Enterprise Ed. 2 node file cluster
>
> More info:
> Users home folders sit on the 2003 cluster.
> We use ScriptLogic 5.13 to map drives...this is the latest version.
> Out of our 500 or so users, I probably get called about this 2-3

times a
> week, so it is intermittent.
> No errors on the switches.
> We didnt have this problem when the home folders sat on a single

Windows
> 2000 server. Should I post this to the cluster group?
>
> I saw somewhere a while back in a newsgroup that someone was having

this
> problem with Win98 clients in an Active Directory domain and

supposedly MS
> had a fix if you called them. Anyone know anything about this issue

for XP
> and 2003?
>
> Is there a Max Connections setting in 2k3 or something? I am out of

things
> to check.
> Thanks in advance!
> Jeff
>
>



 
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JJP
Guest
Posts: n/a

 
      02-05-2004, 03:45 PM
Good idea, I checked and our NIC does have "Allow this device to be turned
off to save power" checked.
However, they are still able to receive email, surf the web, other drives
are still present, so I am assuming the NIC is still
"awake". Despite that, I am going to push down a reg change to change that
setting.
Anyone have other ideas?


"Phillip Windell" <none> wrote in message
news:(E-Mail Removed)...
> Does it stop doing that if you disable the power-saver features on the
> Nic?
>
> --
>
> Phillip Windell [CCNA, MVP, MCP]
> WAND-TV (ABC Affiliate)
> www.wandtv.com
>
> "JJP" <(E-Mail Removed)> wrote in message
> news:(E-Mail Removed)...
> > Hello everyone,
> >
> > Issue:
> > I am having problems with users home drives disappearing (not just
> > disconnecting with a red x but entirely disappearing) from My

> Computer. It
> > is happening only intermittently and I cannot seem to narrow it

> down. This
> > morning a user had her G: drive in My Computer. Around 11am it

> disappeared
> > from My Computer. I can do a Start->Run and manually get to it just

> fine.
> > If she logs out and back in, it reappears no problem. No other

> problems web
> > surfing, other shares are fine, etc.
> >
> > Environment:
> > Windows 2000 SP4 domain
> > Windows XP SP1 workstations
> > Windows Server 2003 Enterprise Ed. 2 node file cluster
> >
> > More info:
> > Users home folders sit on the 2003 cluster.
> > We use ScriptLogic 5.13 to map drives...this is the latest version.
> > Out of our 500 or so users, I probably get called about this 2-3

> times a
> > week, so it is intermittent.
> > No errors on the switches.
> > We didnt have this problem when the home folders sat on a single

> Windows
> > 2000 server. Should I post this to the cluster group?
> >
> > I saw somewhere a while back in a newsgroup that someone was having

> this
> > problem with Win98 clients in an Active Directory domain and

> supposedly MS
> > had a fix if you called them. Anyone know anything about this issue

> for XP
> > and 2003?
> >
> > Is there a Max Connections setting in 2k3 or something? I am out of

> things
> > to check.
> > Thanks in advance!
> > Jeff
> >
> >

>
>



 
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Chad De Moss
Guest
Posts: n/a

 
      02-25-2004, 09:19 PM
I had a problem similiar to this today. Drives would map, then the
first drive would just disappear. When I would map it manually, it
would already show that it was mapped. Considering I knew that it
worked before I made changes to this version of the image, I
identified the changes as turning on mcafee services and making a
local login script that would autoupdate mcafee (4.5.1 SP1). After
playing around with these settings, I determined that the local login
script (used a run command within the registry
hkeylocaluser\software\microsoft\windows\currentve rsion\run\virusupdate.lnk
which linked to a batch file that ran the autoupdate silently) was
causing the problem. After removing that key from the registry, the
drive stayed.

It seems very odd, and my solution might not work for you, but I
thought I would at least post it...



"JJP" <(E-Mail Removed)> wrote in message news:<(E-Mail Removed)>...
> Good idea, I checked and our NIC does have "Allow this device to be turned
> off to save power" checked.
> However, they are still able to receive email, surf the web, other drives
> are still present, so I am assuming the NIC is still
> "awake". Despite that, I am going to push down a reg change to change that
> setting.
> Anyone have other ideas?
>
>
> "Phillip Windell" <none> wrote in message
> news:(E-Mail Removed)...
> > Does it stop doing that if you disable the power-saver features on the
> > Nic?
> >
> > --
> >
> > Phillip Windell [CCNA, MVP, MCP]
> > WAND-TV (ABC Affiliate)
> > www.wandtv.com
> >
> > "JJP" <(E-Mail Removed)> wrote in message
> > news:(E-Mail Removed)...
> > > Hello everyone,
> > >
> > > Issue:
> > > I am having problems with users home drives disappearing (not just
> > > disconnecting with a red x but entirely disappearing) from My

> Computer. It
> > > is happening only intermittently and I cannot seem to narrow it

> down. This
> > > morning a user had her G: drive in My Computer. Around 11am it

> disappeared
> > > from My Computer. I can do a Start->Run and manually get to it just

> fine.
> > > If she logs out and back in, it reappears no problem. No other

> problems web
> > > surfing, other shares are fine, etc.
> > >
> > > Environment:
> > > Windows 2000 SP4 domain
> > > Windows XP SP1 workstations
> > > Windows Server 2003 Enterprise Ed. 2 node file cluster
> > >
> > > More info:
> > > Users home folders sit on the 2003 cluster.
> > > We use ScriptLogic 5.13 to map drives...this is the latest version.
> > > Out of our 500 or so users, I probably get called about this 2-3

> times a
> > > week, so it is intermittent.
> > > No errors on the switches.
> > > We didnt have this problem when the home folders sat on a single

> Windows
> > > 2000 server. Should I post this to the cluster group?
> > >
> > > I saw somewhere a while back in a newsgroup that someone was having

> this
> > > problem with Win98 clients in an Active Directory domain and

> supposedly MS
> > > had a fix if you called them. Anyone know anything about this issue

> for XP
> > > and 2003?
> > >
> > > Is there a Max Connections setting in 2k3 or something? I am out of

> things
> > > to check.
> > > Thanks in advance!
> > > Jeff
> > >
> > >

> >
> >

 
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