Managed Installation

Hi
I've been lurking for a while and just need some clarification.
I am with Fireflyuk on dialup and would like to take up their 512k BB
service, and they have asked me to arrange for BT to remove the ISDN HH
service that I am using at present.
On talking to BT Broadband they say they will come and do the conversion
only if I go with them but that if I am using another ISP then they
would put me on to BT HH, which they did. When speaking to BT HH they
informed me that they would only come and remove the box and revert the
line to PSTN but would not check if an ADSL connection would be usable.
This seems to me to be risky as if for some reason I couldn't receive
ADSL then I would have to pay for the re-instatement of HH.
So finally <sorry:-)) my question is would a Managed Installation get
round this. I realise I would have to pay for the removal of the ISDN
lines etc.
All the checks I have carried out say that I should be able to receive
up to a 2mb connection.

TIA
--
John A Calder M1553
Home johncalder at fireflyuk dot net
Yahoo johnacalder2003 at yahoo dot com

In an earlier contribution to this discussion,
John A Calder <(E-Mail Removed)> wrote:

> Hi
> I've been lurking for a while and just need some clarification.
> I am with Fireflyuk on dialup and would like to take up their 512k BB
> service, and they have asked me to arrange for BT to remove the ISDN
> HH service that I am using at present.
> On talking to BT Broadband they say they will come and do the
> conversion only if I go with them but that if I am using another ISP
> then they would put me on to BT HH, which they did. When speaking to
> BT HH they informed me that they would only come and remove the box
> and revert the line to PSTN but would not check if an ADSL connection
> would be usable. This seems to me to be risky as if for some reason I
> couldn't receive ADSL then I would have to pay for the re-instatement
> of HH.
> So finally <sorry:-)) my question is would a Managed Installation get
> round this. I realise I would have to pay for the removal of the ISDN
> lines etc.
> All the checks I have carried out say that I should be able to receive
> up to a 2mb connection.
>
> TIA


Some ISPs - including PlusNet will arrange a managed conversion. If all goes
well, you pay the UKP50 conversion fee to BT. If ADSL doesn't work, HH is
re-instated with nothing to pay.

I've no idea whether Fireflyuk (of whom I've never heard!) offer a managed
conversion - not all ISPs do. If not, you could switch to one which does.

[I'm facing a similar problem, and will probably switch from Freeserve to
PlusNet when I finally bite the bullet].
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is Black Hole!

In message <c0qel0$1a7klj$(E-Mail Removed)>, Tiscali Tim
<(E-Mail Removed)> writes
>In an earlier contribution to this discussion,
>John A Calder <(E-Mail Removed)> wrote:
>
>> Hi
>> I've been lurking for a while and just need some clarification.
>> I am with Fireflyuk on dialup and would like to take up their 512k BB
>> service, and they have asked me to arrange for BT to remove the ISDN
>> HH service that I am using at present.
>> On talking to BT Broadband they say they will come and do the
>> conversion only if I go with them but that if I am using another ISP
>> then they would put me on to BT HH, which they did. When speaking to
>> BT HH they informed me that they would only come and remove the box
>> and revert the line to PSTN but would not check if an ADSL connection
>> would be usable. This seems to me to be risky as if for some reason I
>> couldn't receive ADSL then I would have to pay for the re-instatement
>> of HH.
>> So finally <sorry:-)) my question is would a Managed Installation get
>> round this. I realise I would have to pay for the removal of the ISDN
>> lines etc.
>> All the checks I have carried out say that I should be able to receive
>> up to a 2mb connection.
>>
>> TIA
>
>
>Some ISPs - including PlusNet will arrange a managed conversion. If all goes
>well, you pay the UKP50 conversion fee to BT. If ADSL doesn't work, HH is
>re-instated with nothing to pay.
>
>I've no idea whether Fireflyuk (of whom I've never heard!) offer a managed
>conversion - not all ISPs do. If not, you could switch to one which does.
>
>[I'm facing a similar problem, and will probably switch from Freeserve to
>PlusNet when I finally bite the bullet].

Thanks for the reply Tim.
It's as I thought, I will get in touch with Fireflyuk and let them know
that I would be prepared to switch ISP's if they are not willing to do a
managed conversion.

--
John A Calder M1553
Home johncalder at fireflyuk dot net
Yahoo johnacalder2003 at yahoo dot com