lpx

I have a sitecom wireless router (WL-018). I have purchased a netdisk
(nexstar LS) with ximeta software.
With a direct ethernet cable connection all is fine. However, when attached
to the wireless router the disk is not recognized (offline error 0000FF14).

The ximeta support desk has eliminated several options and has indicated the
it might be that my router can not handle the LPX protocol (or filters it).
Sitecom support has not answered.

Does anyone have a solution for the above problem