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Loss of internet connection via cable modem

 
 
J Cosse
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      11-12-2003, 07:51 PM

I'm losing internet connectivity via my cable modem 15 to
30 minutes after every reboot. This has just started
recently, and I can't figure out what's causing it. I've
changed cable modems but no improvement. My cable service
says the signal is fine. I've had this up and running for
the past 4 years without a problem using Win 98 SE. If I
reboot, I can access the internet via Explorer and Outlook
Express, but after 15 to 30 minutes my connection drops
out.

I've recently run Adaware and Symantec antivirus -- not
sure if this is related to my problem or not. Also have
tried to reload Win 98 SE but having some video driver
problems (this has never happened before). Everything
else seems to work fine.

Anyone have any ideas?


 
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      11-13-2003, 03:05 AM

>-----Original Message-----
>
>I'm losing internet connectivity via my cable modem 15 to
>30 minutes after every reboot. This has just started
>recently, and I can't figure out what's causing it. I've
>changed cable modems but no improvement. My cable

service
>says the signal is fine. I've had this up and running

for
>the past 4 years without a problem using Win 98 SE. If I
>reboot, I can access the internet via Explorer and

Outlook
>Express, but after 15 to 30 minutes my connection drops
>out.
>
>I've recently run Adaware and Symantec antivirus -- not
>sure if this is related to my problem or not. Also have
>tried to reload Win 98 SE but having some video driver
>problems (this has never happened before). Everything
>else seems to work fine.
>
>Anyone have any ideas?
>
>
>.i've had that prob until just last nite. disable all

anti-virus progs and try getting a new licensed version.
Im gonna try getting a lic.one
Natman
>

 
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J Cosse
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      11-13-2003, 12:20 PM

>-----Original Message-----
>
>>-----Original Message-----
>>
>>I'm losing internet connectivity via my cable modem 15

to
>>30 minutes after every reboot. This has just started
>>recently, and I can't figure out what's causing it.

I've
>>changed cable modems but no improvement. My cable

>service
>>says the signal is fine. I've had this up and running

>for
>>the past 4 years without a problem using Win 98 SE. If I
>>reboot, I can access the internet via Explorer and

>Outlook
>>Express, but after 15 to 30 minutes my connection drops
>>out.
>>
>>I've recently run Adaware and Symantec antivirus -- not
>>sure if this is related to my problem or not. Also have
>>tried to reload Win 98 SE but having some video driver
>>problems (this has never happened before). Everything
>>else seems to work fine.
>>
>>Anyone have any ideas?
>>
>>
>>.i've had that prob until just last nite. disable all

>anti-virus progs and try getting a new licensed version.
>Im gonna try getting a lic.one
>Natman
>>

>.

I found the problem last night. I had found something
similar on Symantec's web site so I updated my virus
definitions and ran a virus scan again. This time it
found the win32server.scr file infected with a backdoor
virus. As soon as I quarantined this file my internet
connection was restored, and it has stayed on throughout
the night, so I'm sure that was the problem. Unless it's
very new, I'm not sure how the virus slipped past Norton
Antivirus to begin with, but it did, so if you're having
the same problem update your virus definitions and run a
complete scan of your hard drive. Hopefully that will
take care of it.
>

 
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Jeff
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Posts: n/a

 
      12-03-2003, 04:58 AM

>-----Original Message-----
>
>>-----Original Message-----
>>
>>>-----Original Message-----
>>>
>>>I'm losing internet connectivity via my cable modem 15

>to
>>>30 minutes after every reboot. This has just started
>>>recently, and I can't figure out what's causing it.

>I've
>>>changed cable modems but no improvement. My cable

>>service
>>>says the signal is fine. I've had this up and running

>>for
>>>the past 4 years without a problem using Win 98 SE. If

I
>>>reboot, I can access the internet via Explorer and

>>Outlook
>>>Express, but after 15 to 30 minutes my connection drops
>>>out.
>>>
>>>I've recently run Adaware and Symantec antivirus -- not
>>>sure if this is related to my problem or not. Also

have
>>>tried to reload Win 98 SE but having some video driver
>>>problems (this has never happened before). Everything
>>>else seems to work fine.
>>>
>>>Anyone have any ideas?
>>>
>>>
>>>.i've had that prob until just last nite. disable all

>>anti-virus progs and try getting a new licensed version.
>>Im gonna try getting a lic.one
>>Natman
>>>

>>.

>I found the problem last night. I had found something
>similar on Symantec's web site so I updated my virus
>definitions and ran a virus scan again. This time it
>found the win32server.scr file infected with a backdoor
>virus. As soon as I quarantined this file my internet
>connection was restored, and it has stayed on throughout
>the night, so I'm sure that was the problem. Unless it's
>very new, I'm not sure how the virus slipped past Norton
>Antivirus to begin with, but it did, so if you're having
>the same problem update your virus definitions and run a
>complete scan of your hard drive. Hopefully that will
>take care of it.
>>

>.
>I had exactly the same problem for several days, until

finding this newsgroup posting. The problem was resolved
using the free anti-virus program AVG Anti-Viris,
available at grisoft.com. It was being caused by a Trojan
called Backdoor.Hacarmy. J Cosse found his infection in
win32server.scr. Mine was in vidcap32.exe. The
information on Symantec's web site regarding
Backdoor.Hacarmy indicates the infection is commonly found
in either of these files. In any case, AVG removed it,
and the problem seems resolved. Thanks for these earlier
posts- they were a huge help.
 
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