Loosing Connection between MN500 & MN520

When I first boot up my systems, I get a good connection
with my wireless. After a few minutes (5-15) I loose
connection. After that, I can't get a connection. Even
if I put the lap top within 5 ft of the base station.
I've removed all security settings on the base station
and laptop. I've changed channels and reinstall the
software on both computers. Nothing helps. What now?

Is the computer running Windows XP SP1?

Rob V wrote:

> When I first boot up my systems, I get a good connection
> with my wireless. After a few minutes (5-15) I loose
> connection. After that, I can't get a connection. Even
> if I put the lap top within 5 ft of the base station.
> I've removed all security settings on the base station
> and laptop. I've changed channels and reinstall the
> software on both computers. Nothing helps. What now?

They both are running XP. SP1 is a service pack, right?
I'm pretty sure my system is up to date. How can I go
about to see if is SP1?


>-----Original Message-----
>Is the computer running Windows XP SP1?
>
>Rob V wrote:
>
>> When I first boot up my systems, I get a good
connection
>> with my wireless. After a few minutes (5-15) I loose
>> connection. After that, I can't get a connection.
Even
>> if I put the lap top within 5 ft of the base station.
>> I've removed all security settings on the base station
>> and laptop. I've changed channels and reinstall the
>> software on both computers. Nothing helps. What now?
>
>.
>

If you have SP1 you need to disable the 802.1x authentication. It's in
the properties of the network connection on the authentication tab. You
uncheck the box and the problem goes away.

Rob V wrote:
> They both are running XP. SP1 is a service pack, right?
> I'm pretty sure my system is up to date. How can I go
> about to see if is SP1?
>
>
>
>>-----Original Message-----
>>Is the computer running Windows XP SP1?
>>
>>Rob V wrote:
>>
>>
>>>When I first boot up my systems, I get a good
>
> connection
>
>>>with my wireless. After a few minutes (5-15) I loose
>>>connection. After that, I can't get a connection.
>
> Even
>
>>>if I put the lap top within 5 ft of the base station.
>>>I've removed all security settings on the base station
>>>and laptop. I've changed channels and reinstall the
>>>software on both computers. Nothing helps. What now?
>>
>>.
>>

I've read about that and looked into it. That field is
grayed out. I think because I have disabled the
security. I did that because it wasn't accepting my WEP
code. Should I re-enable the security and uncheck that
field (if it is checked)? But the 64 or 128 bit code
isn't accepted. What to do about that?



>-----Original Message-----
>If you have SP1 you need to disable the 802.1x
authentication. It's in
>the properties of the network connection on the
authentication tab. You
>uncheck the box and the problem goes away.
>
>Rob V wrote:
>> They both are running XP. SP1 is a service pack,
right?
>> I'm pretty sure my system is up to date. How can I go
>> about to see if is SP1?
>>
>>
>>
>>>-----Original Message-----
>>>Is the computer running Windows XP SP1?
>>>
>>>Rob V wrote:
>>>
>>>
>>>>When I first boot up my systems, I get a good
>>
>> connection
>>
>>>>with my wireless. After a few minutes (5-15) I loose
>>>>connection. After that, I can't get a connection.
>>
>> Even
>>
>>>>if I put the lap top within 5 ft of the base
station.
>>>>I've removed all security settings on the base
station
>>>>and laptop. I've changed channels and reinstall the
>>>>software on both computers. Nothing helps. What now?
>>>
>>>.
>>>
>
>.
>

THe only time to enable 802.1x authentication is when you are using WPA
which the MN-500 doesn't support as well as all the other 802.11b WAPs &
routers that were released at the same time or earlier.

Rob V wrote:
> I've read about that and looked into it. That field is
> grayed out. I think because I have disabled the
> security. I did that because it wasn't accepting my WEP
> code. Should I re-enable the security and uncheck that
> field (if it is checked)? But the 64 or 128 bit code
> isn't accepted. What to do about that?
>
>
>
>
>>-----Original Message-----
>>If you have SP1 you need to disable the 802.1x
>
> authentication. It's in
>
>>the properties of the network connection on the
>
> authentication tab. You
>
>>uncheck the box and the problem goes away.
>>
>>Rob V wrote:
>>
>>>They both are running XP. SP1 is a service pack,
>
> right?
>
>>>I'm pretty sure my system is up to date. How can I go
>>>about to see if is SP1?
>>>
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>Is the computer running Windows XP SP1?
>>>>
>>>>Rob V wrote:
>>>>
>>>>
>>>>
>>>>>When I first boot up my systems, I get a good
>>>
>>>connection
>>>
>>>
>>>>>with my wireless. After a few minutes (5-15) I loose
>>>>>connection. After that, I can't get a connection.
>>>
>>>Even
>>>
>>>
>>>>>if I put the lap top within 5 ft of the base
>
> station.
>
>>>>>I've removed all security settings on the base
>
> station
>
>>>>>and laptop. I've changed channels and reinstall the
>>>>>software on both computers. Nothing helps. What now?
>>>>
>>>>.
>>>>
>>
>>.
>>

Are you using the Broadband Network utility to enter the WEP key then?

Rob V wrote:

> I've read about that and looked into it. That field is
> grayed out. I think because I have disabled the
> security. I did that because it wasn't accepting my WEP
> code. Should I re-enable the security and uncheck that
> field (if it is checked)? But the 64 or 128 bit code
> isn't accepted. What to do about that?
>
>
>
>
>>-----Original Message-----
>>If you have SP1 you need to disable the 802.1x
>
> authentication. It's in
>
>>the properties of the network connection on the
>
> authentication tab. You
>
>>uncheck the box and the problem goes away.
>>
>>Rob V wrote:
>>
>>>They both are running XP. SP1 is a service pack,
>
> right?
>
>>>I'm pretty sure my system is up to date. How can I go
>>>about to see if is SP1?
>>>
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>Is the computer running Windows XP SP1?
>>>>
>>>>Rob V wrote:
>>>>
>>>>
>>>>
>>>>>When I first boot up my systems, I get a good
>>>
>>>connection
>>>
>>>
>>>>>with my wireless. After a few minutes (5-15) I loose
>>>>>connection. After that, I can't get a connection.
>>>
>>>Even
>>>
>>>
>>>>>if I put the lap top within 5 ft of the base
>
> station.
>
>>>>>I've removed all security settings on the base
>
> station
>
>>>>>and laptop. I've changed channels and reinstall the
>>>>>software on both computers. Nothing helps. What now?
>>>>
>>>>.
>>>>
>>
>>.
>>

If I enable security, then I get a "incorrect wireless
security key" failure. I input my own 64bit key in to
the base station and then into the wireless adapter (via
Network Utility) and this is what happens. The 802.1x is
disabled as far as I can tell.


>-----Original Message-----
>THe only time to enable 802.1x authentication is when
you are using WPA
>which the MN-500 doesn't support as well as all the
other 802.11b WAPs &
>routers that were released at the same time or earlier.
>
>Rob V wrote:
>> I've read about that and looked into it. That field
is
>> grayed out. I think because I have disabled the
>> security. I did that because it wasn't accepting my
WEP
>> code. Should I re-enable the security and uncheck
that
>> field (if it is checked)? But the 64 or 128 bit code
>> isn't accepted. What to do about that?
>>
>>
>>
>>
>>>-----Original Message-----
>>>If you have SP1 you need to disable the 802.1x
>>
>> authentication. It's in
>>
>>>the properties of the network connection on the
>>
>> authentication tab. You
>>
>>>uncheck the box and the problem goes away.
>>>
>>>Rob V wrote:
>>>
>>>>They both are running XP. SP1 is a service pack,
>>
>> right?
>>
>>>>I'm pretty sure my system is up to date. How can I
go
>>>>about to see if is SP1?
>>>>
>>>>
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>Is the computer running Windows XP SP1?
>>>>>
>>>>>Rob V wrote:
>>>>>
>>>>>
>>>>>
>>>>>>When I first boot up my systems, I get a good
>>>>
>>>>connection
>>>>
>>>>
>>>>>>with my wireless. After a few minutes (5-15) I
loose
>>>>>>connection. After that, I can't get a connection.
>>>>
>>>>Even
>>>>
>>>>
>>>>>>if I put the lap top within 5 ft of the base
>>
>> station.
>>
>>>>>>I've removed all security settings on the base
>>
>> station
>>
>>>>>>and laptop. I've changed channels and reinstall
the
>>>>>>software on both computers. Nothing helps. What
now?
>>>>>
>>>>>.
>>>>>
>>>
>>>.
>>>
>
>.
>

Uninstall the Broadband networking utility. And use Windows XP to
configure the wireless connection. The Broadband networking utility has
some issues like the one you just mentioned on Windows XP. Seeing as
Windows XP is the first OS from Microsoft to fully support wireless
networking you can use Windows instead.

Rob V wrote:

> If I enable security, then I get a "incorrect wireless
> security key" failure. I input my own 64bit key in to
> the base station and then into the wireless adapter (via
> Network Utility) and this is what happens. The 802.1x is
> disabled as far as I can tell.
>
>
>
>>-----Original Message-----
>>THe only time to enable 802.1x authentication is when
>
> you are using WPA
>
>>which the MN-500 doesn't support as well as all the
>
> other 802.11b WAPs &
>
>>routers that were released at the same time or earlier.
>>
>>Rob V wrote:
>>
>>>I've read about that and looked into it. That field
>
> is
>
>>>grayed out. I think because I have disabled the
>>>security. I did that because it wasn't accepting my
>
> WEP
>
>>>code. Should I re-enable the security and uncheck
>
> that
>
>>>field (if it is checked)? But the 64 or 128 bit code
>>>isn't accepted. What to do about that?
>>>
>>>
>>>
>>>
>>>
>>>>-----Original Message-----
>>>>If you have SP1 you need to disable the 802.1x
>>>
>>>authentication. It's in
>>>
>>>
>>>>the properties of the network connection on the
>>>
>>>authentication tab. You
>>>
>>>
>>>>uncheck the box and the problem goes away.
>>>>
>>>>Rob V wrote:
>>>>
>>>>
>>>>>They both are running XP. SP1 is a service pack,
>>>
>>>right?
>>>
>>>
>>>>>I'm pretty sure my system is up to date. How can I
>
> go
>
>>>>>about to see if is SP1?
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>>>-----Original Message-----
>>>>>>Is the computer running Windows XP SP1?
>>>>>>
>>>>>>Rob V wrote:
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>When I first boot up my systems, I get a good
>>>>>
>>>>>connection
>>>>>
>>>>>
>>>>>
>>>>>>>with my wireless. After a few minutes (5-15) I
>
> loose
>
>>>>>>>connection. After that, I can't get a connection.
>>>>>
>>>>>Even
>>>>>
>>>>>
>>>>>
>>>>>>>if I put the lap top within 5 ft of the base
>>>
>>>station.
>>>
>>>
>>>>>>>I've removed all security settings on the base
>>>
>>>station
>>>
>>>
>>>>>>>and laptop. I've changed channels and reinstall
>
> the
>
>>>>>>>software on both computers. Nothing helps. What
>
> now?
>
>>>>>>.
>>>>>>
>>>>
>>>>.
>>>>
>>
>>.
>>

I've uninstalled it, but now it doesn't do anything. I
guess I don't know how to configure it without the
utility. I tried to reinstall the utility and it keeps
faulting and telling me to reset the base station. I've
done this numerous times but nothing helps. I'm about to
take this thing back. Can you send or post a Word file
giving line-by-line instructions for setting it up via
Windows XP?

>-----Original Message-----
>Uninstall the Broadband networking utility. And use
Windows XP to
>configure the wireless connection. The Broadband
networking utility has
>some issues like the one you just mentioned on Windows
XP. Seeing as
>Windows XP is the first OS from Microsoft to fully
support wireless
>networking you can use Windows instead.
>
>Rob V wrote:
>
>> If I enable security, then I get a "incorrect wireless
>> security key" failure. I input my own 64bit key in to
>> the base station and then into the wireless adapter
(via
>> Network Utility) and this is what happens. The 802.1x
is
>> disabled as far as I can tell.
>>
>>
>>
>>>-----Original Message-----
>>>THe only time to enable 802.1x authentication is when
>>
>> you are using WPA
>>
>>>which the MN-500 doesn't support as well as all the
>>
>> other 802.11b WAPs &
>>
>>>routers that were released at the same time or earlier.
>>>
>>>Rob V wrote:
>>>
>>>>I've read about that and looked into it. That field
>>
>> is
>>
>>>>grayed out. I think because I have disabled the
>>>>security. I did that because it wasn't accepting my
>>
>> WEP
>>
>>>>code. Should I re-enable the security and uncheck
>>
>> that
>>
>>>>field (if it is checked)? But the 64 or 128 bit code
>>>>isn't accepted. What to do about that?
>>>>
>>>>
>>>>
>>>>
>>>>
>>>>>-----Original Message-----
>>>>>If you have SP1 you need to disable the 802.1x
>>>>
>>>>authentication. It's in
>>>>
>>>>
>>>>>the properties of the network connection on the
>>>>
>>>>authentication tab. You
>>>>
>>>>
>>>>>uncheck the box and the problem goes away.
>>>>>
>>>>>Rob V wrote:
>>>>>
>>>>>
>>>>>>They both are running XP. SP1 is a service pack,
>>>>
>>>>right?
>>>>
>>>>
>>>>>>I'm pretty sure my system is up to date. How can I
>>
>> go
>>
>>>>>>about to see if is SP1?
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>
>>>>>>>-----Original Message-----
>>>>>>>Is the computer running Windows XP SP1?
>>>>>>>
>>>>>>>Rob V wrote:
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>
>>>>>>>>When I first boot up my systems, I get a good
>>>>>>
>>>>>>connection
>>>>>>
>>>>>>
>>>>>>
>>>>>>>>with my wireless. After a few minutes (5-15) I
>>
>> loose
>>
>>>>>>>>connection. After that, I can't get a
connection.
>>>>>>
>>>>>>Even
>>>>>>
>>>>>>
>>>>>>
>>>>>>>>if I put the lap top within 5 ft of the base
>>>>
>>>>station.
>>>>
>>>>
>>>>>>>>I've removed all security settings on the base
>>>>
>>>>station
>>>>
>>>>
>>>>>>>>and laptop. I've changed channels and reinstall
>>
>> the
>>
>>>>>>>>software on both computers. Nothing helps. What
>>
>> now?
>>
>>>>>>>.
>>>>>>>
>>>>>
>>>>>.
>>>>>
>>>
>>>.
>>>
>
>.
>