Looking for a new ISP (Not demon!)

I have been with demon for over 12 years and all-in-all from the
technical point of view they have been more than adequate. However my
recent treatment that the hands of the their un-support line and the
debt collection agency they hired to hound me has finally forced me to
make the jump. I am trying to be "in dispute" with them but they totally
ignore me! I cannot do business with Demon.

I have for known for years I have been paying top-rate, and am still
willing to pay the same sort of rate or more, as long as I get the
service. What I have been getting is utterly unacceptable. I have to
find a new ISP.

Having had the same email address etc for over 12 years it is a major
disruption to change things. So I have purchased my own domain name
which I intend to use from now on. I now need an ISP that is willing to
configure its mail servers to accept mail from my domain and serve web
pages from my domain.

Going around the ISP comparison sites on the WWW was not too helpful.
They seem to waste lost of space on things that are not real or that do
not matter to me. Issues that concern me are:-
static IP address
2-8Mb bandwidth is fine
use my own domain name for web serving and email purposes.
competent customer and billing support that answer the phone
competent technical support that answer the phone
reasonable quality skype service
access to a usenet news server
email spam filtering service
100 meg of disk space is fine

I am looking for advise or suggestions for a new ISP.

Thanks in advance Fergus.

On Fri, 7 Mar 2008 07:11:53 UTC, (E-Mail Removed) (Fergus
McMenemie) wrote:

> I have been with demon for over 12 years and all-in-all from the
> technical point of view they have been more than adequate. However my
> recent treatment that the hands of the their un-support line and the
> debt collection agency they hired to hound me has finally forced me to
> make the jump. I am trying to be "in dispute" with them but they totally
> ignore me! I cannot do business with Demon.
>
> I have for known for years I have been paying top-rate, and am still
> willing to pay the same sort of rate or more, as long as I get the
> service. What I have been getting is utterly unacceptable. I have to
> find a new ISP.

http://aa.nu

Don't be put off by the apparent low download limits. They *are* only
for download, and apply only during office hours Mon-Fri.

> Having had the same email address etc for over 12 years it is a major
> disruption to change things. So I have purchased my own domain name
> which I intend to use from now on. I now need an ISP that is willing to
> configure its mail servers to accept mail from my domain and serve web
> pages from my domain.

OK. Or they'll let you run your own mail server.

> Going around the ISP comparison sites on the WWW was not too helpful.
> They seem to waste lost of space on things that are not real or that do
> not matter to me. Issues that concern me are:-
> static IP address

As many of these as you wish - no extra charge.

> 2-8Mb bandwidth is fine

See abive, and also the various options (I take it that you really mean
'data transfer limits'). Actual bandwidth is up to 8Mb/s as usual.

> use my own domain name for web serving and email purposes.

Yes.

> competent customer and billing support that answer the phone

Very much so.

> competent technical support that answer the phone

Very much so.

> reasonable quality skype service

They don't provide Skype, but they filter and proxy NOTHING so you can
do what you want.

> access to a usenet news server

Yes.

> email spam filtering service

Yes.

> 100 meg of disk space is fine

I take it you mean web space. 1GB per domain as standard.

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]

Fergus McMenemie wrote:

> I have been with demon for over 12 years and all-in-all from the
> technical point of view they have been more than adequate. However my
> recent treatment that the hands of the their un-support line and the
> debt collection agency they hired to hound me has finally forced me to
> make the jump. I am trying to be "in dispute" with them but they totally
> ignore me! I cannot do business with Demon.

Virgin Media are equally hopeless.


> I have for known for years I have been paying top-rate, and am still
> willing to pay the same sort of rate or more, as long as I get the
> service. What I have been getting is utterly unacceptable. I have to
> find a new ISP.
>
> Having had the same email address etc for over 12 years it is a major
> disruption to change things. So I have purchased my own domain name
> which I intend to use from now on. I now need an ISP that is willing to
> configure its mail servers to accept mail from my domain and serve web
> pages from my domain.
>
> Going around the ISP comparison sites on the WWW was not too helpful.
> They seem to waste lost of space on things that are not real or that do
> not matter to me. Issues that concern me are:-
> static IP address
> 2-8Mb bandwidth is fine
> use my own domain name for web serving and email purposes.
> competent customer and billing support that answer the phone
> competent technical support that answer the phone
> reasonable quality skype service
> access to a usenet news server
> email spam filtering service
> 100 meg of disk space is fine
>
> I am looking for advise or suggestions for a new ISP.

I'd suggest Idnet but you'll have to pay around 20p a month to get a usenet
feed from Astranews. Idnet don't have a new server and frankly I wouldn't
recommend you put it on your wish list, many offered by ISPs are second rate
anyway and it's largely an irrelevance now IMHO.

Graham

"Bob Eager" <(E-Mail Removed)> wrote in message
news:176uZD2KcidF-pn2-(E-Mail Removed)...
> On Fri, 7 Mar 2008 07:11:53 UTC, (E-Mail Removed) (Fergus
> McMenemie) wrote:
>
>> I have been with demon for over 12 years and all-in-all from the
>> technical point of view they have been more than adequate. However my
>> recent treatment that the hands of the their un-support line and the
>> debt collection agency they hired to hound me has finally forced me to
>> make the jump. I am trying to be "in dispute" with them but they totally
>> ignore me! I cannot do business with Demon.
>>
>> I have for known for years I have been paying top-rate, and am still
>> willing to pay the same sort of rate or more, as long as I get the
>> service. What I have been getting is utterly unacceptable. I have to
>> find a new ISP.
>
> http://aa.nu
>

That link gets me nothing.

--
Regards,
David

Please reply to News Group

On Fri, 7 Mar 2008 07:55:36 UTC, "David" <(E-Mail Removed)> wrote:

> "Bob Eager" <(E-Mail Removed)> wrote in message
> news:176uZD2KcidF-pn2-(E-Mail Removed)...
> > On Fri, 7 Mar 2008 07:11:53 UTC, (E-Mail Removed) (Fergus
> > McMenemie) wrote:
> >
> >> I have been with demon for over 12 years and all-in-all from the
> >> technical point of view they have been more than adequate. However my
> >> recent treatment that the hands of the their un-support line and the
> >> debt collection agency they hired to hound me has finally forced me to
> >> make the jump. I am trying to be "in dispute" with them but they totally
> >> ignore me! I cannot do business with Demon.
> >>
> >> I have for known for years I have been paying top-rate, and am still
> >> willing to pay the same sort of rate or more, as long as I get the
> >> service. What I have been getting is utterly unacceptable. I have to
> >> find a new ISP.
> >
> > http://aa.nu
> >
>
> That link gets me nothing.

You mean a 404, or what? Works for me from several different networks,
and always has done (well, the last 5 years...). Your ISP may be
filtering such a short URL.

OK, try:

http://sod.ms

or

http://aaisp.net.uk

--
[ 7'ism - a condition by which the sufferer experiences an inability
to give concise answers, express reasoned argument or opinion.
Usually accompanied by silly noises and gestures - incurable, early
euthanasia recommended. ]

On Fri, 07 Mar 2008 07:55:36 GMT, David wrote:

>> http://aa.nu
>>
>
>That link gets me nothing.

Works for me.

--
Regards - Rodney Pont
The from address exists but is mostly dumped,
please send any emails to the address below
e-mail ngpsm4 (at) infohitsystems (dot) ltd (dot) uk

"Rodney Pont" <(E-Mail Removed)> wrote in message
news:atcfzvasbuvgflfgrzfygqhx.jxd3o50.pminews@ouse ...
> On Fri, 07 Mar 2008 07:55:36 GMT, David wrote:
>
>>> http://aa.nu
>>>
>>
>>That link gets me nothing.
>
> Works for me.
>
> --

Thanks Rodney, can you give me name of the ISP and I will use Google.

--
Regards,
David

Please reply to News Group

Fergus McMenemie <(E-Mail Removed)> wrote:
> Issues that concern me are:-
> static IP address
> 2-8Mb bandwidth is fine
> use my own domain name for web serving and email purposes.
> competent customer and billing support that answer the phone
> competent technical support that answer the phone
> reasonable quality skype service
> access to a usenet news server
> email spam filtering service
> 100 meg of disk space is fine

> I am looking for advise or suggestions for a new ISP.

Entanet is pretty solid and reliable. My preferred reseller is
UKFSN (www.ukfsn.org).

You get 24x7 support on a real phone number (with competent people
answering the phone). Static IP. I run my own mail server, but don't need
to do so should I decide otherwise. Own domain(s). UKFSN will happily
handle MX for your domain should you so require. There's no port blocking
or shaping - Entanet monitors its available bandwidth and divides it by
the number of connected users to obtain a "share per user". During the
day/evening I typically get my 6-7 Mbs, and at worst it only drops to
2 Mbps around 10pm-midnight.

The only things on your list that I'm not sure about are the spam
filtering and web space allowance.

Chris

On Fri, 7 Mar 2008 07:11:53 +0000, Fergus McMenemie wrote:
> I have been with demon for over 12 years and all-in-all from the
> technical point of view they have been more than adequate. However my
> recent treatment that the hands of the their un-support line and the
> debt collection agency they hired to hound me has finally forced me to
> make the jump. I am trying to be "in dispute" with them but they totally
> ignore me! I cannot do business with Demon.

I did the same a couple of years ago. From being one of their original
200 customers. It is a bit of a hassle changing email address, but no
worse than telling people when you've moved house. One thing I forgot
was that when you change email addresses, some sevices send a validation
email to your _old_ address. Get the new email before you cut off demon
completely. Run them in parallel for a while, e.g. the notice period.
>
> Going around the ISP comparison sites on the WWW was not too helpful.
> They seem to waste lost of space on things that are not real or that do
> not matter to me. Issues that concern me are:-
> static IP address
> 2-8Mb bandwidth is fine
> use my own domain name for web serving and email purposes.
consider splitting the functions bewteen an ISP, web host and
usenet. They're different specialisations so a co. that can do
one well, could easily (and usually) be crap at another.

> competent customer and billing support that answer the phone
ha! no-one has this any more

> competent technical support that answer the phone
ditto.

> reasonable quality skype service
> access to a usenet news server
go for a specialised usenet provider (see above).
They're 5-10 USD/month and give better coverage+d/l cap than an ISP will

> email spam filtering service
> 100 meg of disk space is fine
>
> I am looking for advise or suggestions for a new ISP.
>
> Thanks in advance Fergus.

Have you checked the ratings at http://www.webhostingjury.com/
The reviews tend to be self-selecting (i.e. people only write in
when they have a gripe, or want to "balance" things) so you don't
get a representative view - but it's handy to see the drawbacks.
Also you don't mention access to a MySQL database. You may not
want it now, but that can change in the future if you want to
use a CMS for your website.

you're welcome in advance
Pete

--
.................................................. .........................
.. never trust a man who, when left alone ...... Pete Lynch .
.. in a room with a tea cosy ...... Marlow, England .
.. doesn't try it on (Billy Connolly) .....................................

"Fergus McMenemie" <(E-Mail Removed)> wrote in message
news:1idf78a.1yfowi0xcawxgN%(E-Mail Removed) k...
>I have been with demon for over 12 years and all-in-all from the
> technical point of view they have been more than adequate. However my
> recent treatment that the hands of the their un-support line and the
> debt collection agency they hired to hound me has finally forced me to
> make the jump. I am trying to be "in dispute" with them but they totally
> ignore me! I cannot do business with Demon.
>
> I have for known for years I have been paying top-rate, and am still
> willing to pay the same sort of rate or more, as long as I get the
> service. What I have been getting is utterly unacceptable. I have to
> find a new ISP.

I used to use Demon as well. In common with a lot of others I
moved across to A&A years ago.

http://aaisp.net.uk