Looking for an ISP with no caps

Hi,

Despite having a service that was supposed to be unlimited (tiscali), we now
discover that the service is infact a capped service (capped at 30GB). How
can an ISP claim to be selling an unlimited package when infact it has a
cap? Some weeks ago, they emailed me to say the service was now unlimited
and that the caps had been removed from my service and replaced by a Fair
Use Policy instead. Recently we have had emails saying we are now breaking
their Fair Use Policy.

So, we are now looking for a service that is truly unlimited, and not one
that is masquerading as unlimited when really it's not.

Any suggestions as to which company fits the bill, as I don't want to make
the same mistake twice, and neither do I need hassle all the time about how
and when I can use the service. Thanks for reading.

How does AOL fair as an ISP these days? Do they have a cap on their
unlimited packages too?

On Fri, 23 Dec 2005 15:31:42 -0000, "Tim" <(E-Mail Removed)>
wrote:

>So, we are now looking for a service that is truly unlimited, and not one
>that is masquerading as unlimited when really it's not.

Demon

--
Steve Wolstenholme Neural Planner Software

EasyNN-plus. The easy way to build neural networks.
http://www.easynn.com

You could try www.hydrogene.co.uk

If you are migrating you escape the activation fee. It's not cheap, but it
is un-capped and is an ENTA product that has a good reputation and uk based
tech support.

John DH

"Tim" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Hi,
>
> Despite having a service that was supposed to be unlimited (tiscali), we
now
> discover that the service is infact a capped service (capped at 30GB).
How
> can an ISP claim to be selling an unlimited package when infact it has a
> cap? Some weeks ago, they emailed me to say the service was now unlimited
> and that the caps had been removed from my service and replaced by a Fair
> Use Policy instead. Recently we have had emails saying we are now breaking
> their Fair Use Policy.
>
> So, we are now looking for a service that is truly unlimited, and not one
> that is masquerading as unlimited when really it's not.
>
> Any suggestions as to which company fits the bill, as I don't want to make
> the same mistake twice, and neither do I need hassle all the time about
how
> and when I can use the service. Thanks for reading.
>
> How does AOL fair as an ISP these days? Do they have a cap on their
> unlimited packages too?
>
>
>
>
>
>
>

On Fri, 23 Dec 2005 15:31:42 -0000, Tim wrote:

[...]
> So, we are now looking for a service that is truly unlimited, and not one
> that is masquerading as unlimited when really it's not.
[...]

NTL 2MB service is uncapped from January 1 2006.

--
Exiddor.

<(E-Mail Removed)>; <uk> wrote in message
news:(E-Mail Removed)...
> On Fri, 23 Dec 2005 15:31:42 -0000, "Tim" <(E-Mail Removed)>
> wrote:
>
> >So, we are now looking for a service that is truly unlimited, and not one
> >that is masquerading as unlimited when really it's not.
>
> Demon

Would Demon be able to Migrate me from Datastream? Is that going to be an
issue?

Does have a normal 01 type number to ring deamon to discuss my options?

Thanks

On 23 Dec 2005 19:29, "Tim" <(E-Mail Removed)> wrote:

>Would Demon be able to Migrate me from Datastream?
>Is that going to be an issue?
>Does have a normal 01 type number to ring deamon to discuss my options?

from the website... you'd find similar if you tried www.demon.net

(E-Mail Removed) or 0845 272 0040

I'm not a customer of Demon's, hence not trying to answer your Q's...


--

UK ADSL <http://tinyurl.com/5jpa4>...
I save with Plus.Net on Broadband Plus at 14.99.
My reply-to address is valid - please add USENET to subject.

In message <(E-Mail Removed)> of Fri, 23 Dec
2005 15:37:53 in uk.telecom.broadband, (E-Mail Removed) writes
>On Fri, 23 Dec 2005 15:31:42 -0000, "Tim" <(E-Mail Removed)>
>wrote:
>
>>So, we are now looking for a service that is truly unlimited, and not one
>>that is masquerading as unlimited when really it's not.
>
>Demon

I have good past dial-up Demon experience. I recently reversed a
decision to use one of their broadband products.

I have been looking dor a broadband supplier for some time.
I rejected bulldog, eclipse, efh, pipex, plusnet, tesco, tiscali and
vispa and selected Demon because I was not comfortable with the price
premium for Zen and ignored reports that voice support had deteriorated
further following migration to India.
I 'phoned their sales line at the weekend and got no reply. I 'phoned at
08.10 on Monday and the connection attempt timed out. I tried to get the
line tested. BT put me through to THUS - who own Demon - and, at about
9.15, I got a call to say they start at 09.00 on Monday. Somebody would
call in about 10 minutes. There should be a message out of hours on
their sales line (0800 027 9604). Again, there is none today. Somebody
called back after 11.00. By then, I had signed up for Zen's 250 service
via 0845 058 9000 where I have just found a messaged, unstaffed, sales
line. OOPS! If it does not suit, I can easily migrate.
I hope to have a broadband service before the turn of the year.

YMMV. I have friends who would recommend plusnet, tesco and tiscali.
I am uncomfortable with capped services and expect occasional need of
voice customer support.
--
Walter Briscoe

"Walter Briscoe" <(E-Mail Removed)> wrote in message
news:ij4a0$(E-Mail Removed).. .
> In message <(E-Mail Removed)> of Fri, 23 Dec
> YMMV. I have friends who would recommend plusnet, tesco and tiscali.
> I am uncomfortable with capped services and expect occasional need of
> voice customer support.

Well plusnet also have a fair useage policy in place so that's it kicked
into the "capped" category. As for Tesco and Tiscali..... no comment
They're.... *BAD*

On Sat, 24 Dec 2005 11:47:22 +0000, Walter Briscoe
<(E-Mail Removed)> wrote:

>In message <(E-Mail Removed)> of Fri, 23 Dec
>2005 15:37:53 in uk.telecom.broadband, (E-Mail Removed) writes
>>On Fri, 23 Dec 2005 15:31:42 -0000, "Tim" <(E-Mail Removed)>
>>wrote:
>>
>>>So, we are now looking for a service that is truly unlimited, and not one
>>>that is masquerading as unlimited when really it's not.
>>
>>Demon
>
>I have good past dial-up Demon experience. I recently reversed a
>decision to use one of their broadband products.
>

(snip)

>I am uncomfortable with capped services and expect occasional need of
>voice customer support.

I have to admit that I have never used Demon's voice support. In well
over ten years I have found that their services just work and no
support is needed. OTOH, I have noticed that there are often
complaints about Demon's customer support in some newsgroups.

--
Steve Wolstenholme Neural Planner Software

EasyNN-plus. The easy way to build neural networks.
http://www.easynn.com

"Walter Briscoe" <(E-Mail Removed)> wrote in message
news:ij4a0$(E-Mail Removed).. .
> In message <(E-Mail Removed)> of Fri, 23 Dec
> 2005 15:37:53 in uk.telecom.broadband, (E-Mail Removed) writes
> >On Fri, 23 Dec 2005 15:31:42 -0000, "Tim" <(E-Mail Removed)>
> >wrote:
> >
> >>So, we are now looking for a service that is truly unlimited, and not
one
> >>that is masquerading as unlimited when really it's not.
> >
> >Demon
>
> I have good past dial-up Demon experience. I recently reversed a
> decision to use one of their broadband products.
>
> I have been looking dor a broadband supplier for some time.
> I rejected bulldog, eclipse, efh, pipex, plusnet, tesco, tiscali and
> vispa and selected Demon because I was not comfortable with the price

What was wrong with Eclipse. Its has an un-capped service and UK based call
centre..