The Natural Philosopher <(E-Mail Removed)> wrote
>I am still using claranet for this, to receive emails.
Funny you mention Clara...
Years ago my business used them as the ISP.
One day, no internet. No IP, nothing. After a load of music on hold
etc, I found somebody there who said they cut off the connection, due
to abuse.
They would not say why, due to "data protection act".
Eventually I was told it was due to an allegation of P2P file sharing.
Like hell it was - at work! No way. I was the only PC user there.
Eventually they revealed it was a single email from Symantec which
caused them to do this, about Winfax (curious, an obsolete product by
then).
I called them asking for a confirmation that a single unsupported
email (which can be forged) is enough to make them terminate a
business account, instantly, without them asking for supporting
evidence. They replied YES.
Go figure
It got better...
They insisted on us paying the remainder of the year's contract before
allowing another ISP on the line.
I got onto BT who confirmed they allow ISPs to "grab" phone lines in
this way, to avoid people signing up with an ISP and not paying their
bill. BT said they would allow another ISP on the line only if the
original ISP went into liquidation.
But BT told me there was another way: renumber the line.
Luckily this was a throw-away analog line (the firm used ISDN for
comms) so we renumbered it, and got rid of Clara that way. We still
paid off the 12m contract but this enabled us to be back online within
days. In the meantime we used 64k ISDN dial-up.
It was a lesson learnt about eggs and baskets, though I doubt many
other ISPs would really act on an email allegation like that.
This is why IMHO one should not have one's email hosted by one's
main-feed ISP. Unless one has two ISP feeds, which means two analog
lines, etc.