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How long does it take to activate?

 
 
Goyan
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      09-15-2003, 03:15 PM
F2S said it is going to take about a week for the ADSL to be activated. I
subscribe the Home User 500 plan. Does it really need to take that long?

Thanks

Goyan


 
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Andy
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      09-15-2003, 03:21 PM

"Goyan" <(E-Mail Removed)> wrote in message
news:3f65d7b1$0$10991$(E-Mail Removed).. .
> F2S said it is going to take about a week for the ADSL to be activated. I
> subscribe the Home User 500 plan. Does it really need to take that long?
>

you're lucky bt disconnected my 3 year old adsl by mistake and then
claimed that it took 14 days to get it back on! it was 14 days to the
minute so i guess it's just one of their teeny regulations!




 
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David Walker
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      09-15-2003, 03:44 PM
> > F2S said it is going to take about a week for the ADSL to be activated.
I
> > subscribe the Home User 500 plan. Does it really need to take that

long?
> >

> you're lucky bt disconnected my 3 year old adsl by mistake and then
> claimed that it took 14 days to get it back on! it was 14 days to the
> minute so i guess it's just one of their teeny regulations!


It all depends on where you are, and where the BT engineers are. When we
got ADSL at home it only took 3 or 4 days for it to be up and working, i've
just ordered it for a student house i'll be moving in to next week and it
says 7-10 days. Unfortunately theres no way to tell except to wait for the
e-mail/phone call or whatever to say its connected.
If you estimate a week or two, then that should be about right.
I have to say though, BT are much quicker in reconnecting phone lines - 35
minutes from the phone call until the phone was working!

David


 
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Stig Bronson
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      09-15-2003, 03:57 PM

"Andy" <(E-Mail Removed)> wrote in message
news:bk4lus$pdl2j$(E-Mail Removed)...
"F2S said it is going to take about a week for the ADSL to be activated.
Does it really need to take that long?"

Chuckle chuckle.

I'm glad F2S can predict the workload of others. It works on (1) priority
(2) jobs in the queue. It's a 'wait your turn' set up. In any given area
there are a handful of exchange engineers working, and in amoungst all there
normal tasks like line/isdn/dacs/pw/redcare jobs they now have extra ADSL
activation tasks. The truth is they are rushed off their feet. The job will
probably get done a little earlier as the dates quoted by BT are 'provide
by' dates (required by).

I remember my own activation with plusnet. I physically jumpered up my own
equipment in the exchange and contacted Plusnet with my BT staff hat on the
SP contact number. 5 Days later they did their bit claiming to have been
waiting on BT - which I absolutely knew was an utter lie. Funny thing was
they took the money quick enough............



 
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Kraftee
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      09-15-2003, 05:34 PM
Goyan wrote:
> F2S said it is going to take about a week for the ADSL to be
> activated. I subscribe the Home User 500 plan. Does it really
> need to take that long?
>
> Thanks
>
> Goyan


To get all the different departments their paper work & for them to do
their bit properly, yes. There have been cases where people have
reported synch days earlier but not being able to browse as the
virtual path hasn't been built.

You may be lucky & get it ealier but don't count on it...

--
B-)
Life is pain.....
Deal with it!!


 
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Goyan
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      09-15-2003, 07:18 PM
I was going to use ZEN before, so I called and ask. They told me the ADSL
can be activated in 3 working days.... Since ZEN and F2S are bothing
running based on BT, why the difference?

Thanks

"Kraftee" <(E-Mail Removed)> ¦b¶l¥ó
news:9Jm9b.363$(E-Mail Removed) ¤¤¼¶¼g...
> Goyan wrote:
> > F2S said it is going to take about a week for the ADSL to be
> > activated. I subscribe the Home User 500 plan. Does it really
> > need to take that long?
> >
> > Thanks
> >
> > Goyan

>
> To get all the different departments their paper work & for them to do
> their bit properly, yes. There have been cases where people have
> reported synch days earlier but not being able to browse as the
> virtual path hasn't been built.
>
> You may be lucky & get it ealier but don't count on it...
>
> --
> B-)
> Life is pain.....
> Deal with it!!
>
>



 
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Kraftee
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      09-15-2003, 09:13 PM
Goyan wrote:
> I was going to use ZEN before, so I called and ask. They told me
> the ADSL can be activated in 3 working days.... Since ZEN and F2S
> are bothing running based on BT, why the difference?


Possibly ZEN can sort out there end 2 days quicker (remember it's
effectivley a 5 day week when it comes to DSL work, except when the
field/exchange staff are playing catch up then anything goes)...

What I can tell you is the actual exchange jumpering is the
simplest/easiest bit to do...

--
B-)
Life is pain.....
Deal with it!!


 
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chris
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      09-15-2003, 09:23 PM
On Mon, 15 Sep 2003 22:13:15 +0100 and in article <cWp9b.545$I9.309
@newsfep4-winn.server.ntli.net>, Kraftee said...
: Possibly ZEN can sort out there end 2 days quicker (remember it's
: effectivley a 5 day week when it comes to DSL work, except when the
: field/exchange staff are playing catch up then anything goes)...
:
I personally know someone who was activated on a SUNDAY lunchtime..!
--
chris
 
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Kraftee
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      09-15-2003, 09:37 PM
chris wrote:
> On Mon, 15 Sep 2003 22:13:15 +0100 and in article <cWp9b.545$I9.309
> @newsfep4-winn.server.ntli.net>, Kraftee said...
>> Possibly ZEN can sort out there end 2 days quicker (remember it's
>> effectivley a 5 day week when it comes to DSL work, except when the
>> field/exchange staff are playing catch up then anything goes)...
>>

> I personally know someone who was activated on a SUNDAY lunchtime..!


Read the last part of my last sentence & tell me if it disagrees with
that.....
--
B-)
Life is pain.....
Deal with it!!


 
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chris
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      09-16-2003, 09:08 PM
On Mon, 15 Sep 2003 22:37:52 +0100 and in article <hhq9b.573$I9.264
@newsfep4-winn.server.ntli.net>, Kraftee said...
: chris wrote:
: > On Mon, 15 Sep 2003 22:13:15 +0100 and in article <cWp9b.545$I9.309
: > @newsfep4-winn.server.ntli.net>, Kraftee said...
: >> Possibly ZEN can sort out there end 2 days quicker (remember it's
: >> effectivley a 5 day week when it comes to DSL work, except when the
: >> field/exchange staff are playing catch up then anything goes)...
: >>
: > I personally know someone who was activated on a SUNDAY lunchtime..!
:
: Read the last part of my last sentence & tell me if it disagrees with
: that.....
:
Nothing :-)

But was just making an observation.. .

--
chris
 
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