On Fri, 21 Jan 2005 09:22:08 -0000, Roger <(E-Mail Removed)>
wrote:
> Hi
> Our exchange at Ventnor IOW went live on Wed 19 January but I have to
> wait
> until 2 February before my line is activated.
>
> Is this delay (2 weeks) normal, I placed my order with Metronet on 8
> December? Maybe BT give preference to BT Broadband customers.
>
>
> Roger
>
>
Hi Roger,
With new exchanges we normally see activation dates being set as a week
after the Exchange Ready Date, some will be activated earlier than this.
Usually only ISDN conversions will take longer (because of availability of
the engineer or customer) or where extra work needs to be done on that
line, for example a DACS on the line.
With Regards,
Dave,
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