Your router’s firewall may be blocking ports needed by hostmysite. Verify
which ports need to be open (110, 25). On your router (Administration then
management tab) make sure UPnP is enabled or setup port
triggering/forwarding for the needed ports.
http://www.hostmysite.com/support/email/telnet/
Try disabling the IMAP mail server and enable POP3 mail server. Outlook and
Outlook express are probably setup as POP3 servers.
http://www.hostmysite.com/support/cpanelvps/services/
"The Walrus" <(E-Mail Removed)> wrote in message
news:460941bf$0$5724$(E-Mail Removed)...
> have the above-named router with the latest firmware installed. It works
> wonderfully for all wireless and wired stations on the network.
>
> One problem: email access
>
> From this location I get email from Outlook and Outlook Express from three
> different ISPs, including RoadRunner. After installing the router (which
> replaced a LinkSys BEFSR81) I can easily interface with two of the
> providers. There is one, however, which I cannot (hostmysite.com is the
> ISP). I receive time out messages from Outlook and Outlook Express on two
> different computers. If I remove the router and plug directly into the
> cable modem, the problem goes away. When I put the router back into the
> equation, I still have the same problem with just that one site.
>
> I have tried replacing my mail server domain address with its IP address
> instead, but that didn't help at all. I have fiddled with the MTU
> settings,
> that didn't help either. I have turned off the anti-virus software and
> that
> doesn't do it.
>
> I found a citation on Google for this same problem someone was having with
> CompuServe last year. There is a good deal of discussion on that page,
> but
> no resolution was reached except that I think the guy dumped CompuServe
> and
> went to another ISP.
>
> I have spoked with HostmySite, LinkSys, Microsoft, and RoadRunner. They
> all
> point the finger at each other. I should say that HostmySite is still
> diligently working on this issue -- I'm not trying to knock them. The
> other
> three I'm not so happy with.
>
> Any ideas or suggested solutions?
>
> Thank you.
>
>
>