Linksys wireless router lost configuration -

I had configured a linksys wireless router/access point about a month
ago. The client was having some connectivity problems.

When I looked at it, it appears it was set back to the factory
defaults. (ie paperclip reset).

Neither of the owners recall doing anything with the router. They do
have a couple of young kids. .

Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
has seen this happen before where you can verify that the router reset
to the factory defaults without someone doing it accidentally or
intentionally.

I'm guessing that the configuration is stored in flash memory that
would not be dependant on an internal battery. Does anyone know if the
config info is dependant on an internal battery in the linksys
routers?

Thanks

chris

"cgmsys" <(E-Mail Removed)> wrote:

>I had configured a linksys wireless router/access point about a month
>ago. The client was having some connectivity problems.
>
>When I looked at it, it appears it was set back to the factory
>defaults. (ie paperclip reset).
>
>Neither of the owners recall doing anything with the router. They do
>have a couple of young kids. .
>
>Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
>has seen this happen before where you can verify that the router reset
>to the factory defaults without someone doing it accidentally or
>intentionally.
>
>I'm guessing that the configuration is stored in flash memory that
>would not be dependant on an internal battery. Does anyone know if the
>config info is dependant on an internal battery in the linksys
>routers?
>
Did you remember to save the changes on each page???


>
>chris
>

cgmsys wrote:
> I had configured a linksys wireless router/access point about a month
> ago. The client was having some connectivity problems.
>
> When I looked at it, it appears it was set back to the factory
> defaults. (ie paperclip reset).
>
> Neither of the owners recall doing anything with the router. They do
> have a couple of young kids. .
>
> Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
> has seen this happen before where you can verify that the router reset
> to the factory defaults without someone doing it accidentally or
> intentionally.
>
> I'm guessing that the configuration is stored in flash memory that
> would not be dependant on an internal battery. Does anyone know if the
> config info is dependant on an internal battery in the linksys
> routers?
>
> Thanks
>
> chris
>
In my experience the Linksys docs have never mentioned batteries in
either a router and/or an access point.

"cgmsys" wrote in message
news:(E-Mail Removed) oups.com...
>I had configured a linksys wireless router/access point about a month
> ago. The client was having some connectivity problems.
>
> When I looked at it, it appears it was set back to the factory
> defaults. (ie paperclip reset).
>
> Neither of the owners recall doing anything with the router. They do
> have a couple of young kids. .
>
> Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
> has seen this happen before where you can verify that the router reset
> to the factory defaults without someone doing it accidentally or
> intentionally.
>
> I'm guessing that the configuration is stored in flash memory that
> would not be dependant on an internal battery. Does anyone know if the
> config info is dependant on an internal battery in the linksys
> routers?
>
> Thanks
>
> chris

Yep, I've seen it infrequently in both Linksys and DLink hardware. Usually
after a power outage.
Infrequently means, at the most just a few times per year. If it happens
again soon, exchange it.

This stuff sells for so cheap for a reason...

Yeah, its stored in flash. There are no batteries.

Have them save the configuration to a PC so they can re-flash it easily
should it happen again...

Its fine to flash configurations over-the-air...

"Eric" <(E-Mail Removed)> wrote in message
news:45e75296$0$24765$(E-Mail Removed)...
>
> "cgmsys" wrote in message
> news:(E-Mail Removed) oups.com...
>>I had configured a linksys wireless router/access point about a month
>> ago. The client was having some connectivity problems.
>>
>> When I looked at it, it appears it was set back to the factory
>> defaults. (ie paperclip reset).
>>
>> Neither of the owners recall doing anything with the router. They do
>> have a couple of young kids. .
>>
>> Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
>> has seen this happen before where you can verify that the router reset
>> to the factory defaults without someone doing it accidentally or
>> intentionally.
>>
>> I'm guessing that the configuration is stored in flash memory that
>> would not be dependant on an internal battery. Does anyone know if the
>> config info is dependant on an internal battery in the linksys
>> routers?
>>
>> Thanks
>>
>> chris
>
> Yep, I've seen it infrequently in both Linksys and DLink hardware.
> Usually after a power outage.
> Infrequently means, at the most just a few times per year. If it happens
> again soon, exchange it.
>
> This stuff sells for so cheap for a reason...
>
> Yeah, its stored in flash. There are no batteries.
>
> Have them save the configuration to a PC so they can re-flash it easily
> should it happen again...
>
> Its fine to flash configurations over-the-air...
>
Pen,
How do you save the config to a PC? Don't remember seeing an option for
that.

Thanks,
Jon

Zeppo wrote:
> "Eric" <(E-Mail Removed)> wrote in message
> news:45e75296$0$24765$(E-Mail Removed)...
>> "cgmsys" wrote in message
>> news:(E-Mail Removed) oups.com...
>>> I had configured a linksys wireless router/access point about a month
>>> ago. The client was having some connectivity problems.
>>>
>>> When I looked at it, it appears it was set back to the factory
>>> defaults. (ie paperclip reset).
>>>
>>> Neither of the owners recall doing anything with the router. They do
>>> have a couple of young kids. .
>>>
>>> Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
>>> has seen this happen before where you can verify that the router reset
>>> to the factory defaults without someone doing it accidentally or
>>> intentionally.
>>>
>>> I'm guessing that the configuration is stored in flash memory that
>>> would not be dependant on an internal battery. Does anyone know if the
>>> config info is dependant on an internal battery in the linksys
>>> routers?
>>>
>>> Thanks
>>>
>>> chris
>> Yep, I've seen it infrequently in both Linksys and DLink hardware.
>> Usually after a power outage.
>> Infrequently means, at the most just a few times per year. If it happens
>> again soon, exchange it.
>>
>> This stuff sells for so cheap for a reason...
>>
>> Yeah, its stored in flash. There are no batteries.
>>
>> Have them save the configuration to a PC so they can re-flash it easily
>> should it happen again...
>>
>> Its fine to flash configurations over-the-air...
>>
> Pen,
> How do you save the config to a PC? Don't remember seeing an option for
> that.
>
> Thanks,
> Jon
>
>
It was Eric who suggested that.

Zeppo wrote:
> "Eric" <(E-Mail Removed)> wrote in message
> news:45e75296$0$24765$(E-Mail Removed)...
>> "cgmsys" wrote in message
>> news:(E-Mail Removed) oups.com...
>>> I had configured a linksys wireless router/access point about a month
>>> ago. The client was having some connectivity problems.
>>>
>>> When I looked at it, it appears it was set back to the factory
>>> defaults. (ie paperclip reset).
>>>
>>> Neither of the owners recall doing anything with the router. They do
>>> have a couple of young kids. .
>>>
>>> Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
>>> has seen this happen before where you can verify that the router reset
>>> to the factory defaults without someone doing it accidentally or
>>> intentionally.
>>>
>>> I'm guessing that the configuration is stored in flash memory that
>>> would not be dependant on an internal battery. Does anyone know if the
>>> config info is dependant on an internal battery in the linksys
>>> routers?
>>>
>>> Thanks
>>>
>>> chris
>> Yep, I've seen it infrequently in both Linksys and DLink hardware.
>> Usually after a power outage.
>> Infrequently means, at the most just a few times per year. If it happens
>> again soon, exchange it.
>>
>> This stuff sells for so cheap for a reason...
>>
>> Yeah, its stored in flash. There are no batteries.
>>
>> Have them save the configuration to a PC so they can re-flash it easily
>> should it happen again...
>>
>> Its fine to flash configurations over-the-air...
>>
> Pen,
> How do you save the config to a PC? Don't remember seeing an option for
> that.
>
> Thanks,
> Jon
>
>
Anyway, on a Linksys it's under administration\config Management

"Pen" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed). ..
> Zeppo wrote:
>> "Eric" <(E-Mail Removed)> wrote in message
>> news:45e75296$0$24765$(E-Mail Removed)...
>>> "cgmsys" wrote in message
>>> news:(E-Mail Removed) oups.com...
>>>> I had configured a linksys wireless router/access point about a month
>>>> ago. The client was having some connectivity problems.
>>>>
>>>> When I looked at it, it appears it was set back to the factory
>>>> defaults. (ie paperclip reset).
>>>>
>>>> Neither of the owners recall doing anything with the router. They do
>>>> have a couple of young kids. .
>>>>
>>>> Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
>>>> has seen this happen before where you can verify that the router reset
>>>> to the factory defaults without someone doing it accidentally or
>>>> intentionally.
>>>>
>>>> I'm guessing that the configuration is stored in flash memory that
>>>> would not be dependant on an internal battery. Does anyone know if the
>>>> config info is dependant on an internal battery in the linksys
>>>> routers?
>>>>
>>>> Thanks
>>>>
>>>> chris
>>> Yep, I've seen it infrequently in both Linksys and DLink hardware.
>>> Usually after a power outage.
>>> Infrequently means, at the most just a few times per year. If it
>>> happens again soon, exchange it.
>>>
>>> This stuff sells for so cheap for a reason...
>>>
>>> Yeah, its stored in flash. There are no batteries.
>>>
>>> Have them save the configuration to a PC so they can re-flash it easily
>>> should it happen again...
>>>
>>> Its fine to flash configurations over-the-air...
>>>
>> Pen,
>> How do you save the config to a PC? Don't remember seeing an option for
>> that.
>>
>> Thanks,
>> Jon
> Anyway, on a Linksys it's under administration\config Management
Pen,
Sorry for the misdirected question, but many thanks for answering it anyway.

Regards,
Jon

On 1 Mar 2007 07:02:40 -0800, "cgmsys" <(E-Mail Removed)> wrote:
: I had configured a linksys wireless router/access point about a month
: ago. The client was having some connectivity problems.
:
: When I looked at it, it appears it was set back to the factory
: defaults. (ie paperclip reset).
:
: Neither of the owners recall doing anything with the router. They do
: have a couple of young kids. .
:
: Anyway, I haven't seen a spontaneous reset. I was wondering if anyone
: has seen this happen before where you can verify that the router reset
: to the factory defaults without someone doing it accidentally or
: intentionally.
:
: I'm guessing that the configuration is stored in flash memory that
: would not be dependant on an internal battery. Does anyone know if the
: config info is dependant on an internal battery in the linksys
: routers?
:
: Thanks
:
: chris

I've seen a firmware update cause a WAP54G to lose some (not all) of its
configuration settings. The case was particularly annoying, because the loss
of information made it impossible to manage the access point from a subnet
other than its own. Fortunately, I had a way to reach the subnet the access
points were on; but before I caught onto exactly what was happening, I had
gone to the trouble of physically swapping some of them out.

And don't even get me started on the WAP54GP. The tendency of that piece of
junk to lose configuration info is the *least* of its problems.

Bob

"cgmsys" <(E-Mail Removed)> wrote in
news:(E-Mail Removed) oups.com:

> I had configured a linksys wireless router/access point about a
> month ago. The client was having some connectivity problems.
>
> When I looked at it, it appears it was set back to the factory
> defaults. (ie paperclip reset).
>
> Neither of the owners recall doing anything with the router.
> They do have a couple of young kids. .
>
> Anyway, I haven't seen a spontaneous reset. I was wondering if
> anyone has seen this happen before where you can verify that the
> router reset to the factory defaults without someone doing it
> accidentally or intentionally.
>
I've experienced several instances of inexplicable factory resets
with Linksys WAG54- and WRT54- routers:
- Within a few days of installation.
- Only once per device.
- Different client each time.
- Relatively rare, fewer than one in 10 installs.

> I'm guessing that the configuration is stored in flash memory
> that would not be dependant on an internal battery. Does anyone
> know if the config info is dependant on an internal battery in
> the linksys routers?
Never heard of there being a battery.