Limited connectivity...

In message <(E-Mail Removed)>, robert
<(E-Mail Removed)> writes
> ipconfig -all
> is the subnet mask correct ie 255.255.255.0

Would it not be sensible to post the whole of ipconfig /all here?

(Right click in console, choose "Select All", then hit Enter and paste
into wherever)
--
Bill

"Jake" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) ...
> Have a laptop that won't access internet. W7, no malware found. Wi-fi
> network setups are OK, have tested several networks, and other devices
> work fine on these networks.
>
> Connects to networks OK, whether secured or unsecured, but the exclamation
> mark triangle shows. Also no connectivity when connected with a network
> cable.
>
> Is set to use DHCP and automatically obtain an IP. It gets an IP from both
> direct cable and wireless. netsh i i r r and the usual ipconfig /release
> and renew have no effect.
>
> Diagnosing the computer's network, it says "Default gateway is not
> available". But the default gateway is correctly listed, and other
> devices, including W7 devices, work fine. Any ideas?
>
>

Tried both these?
"netsh int ip reset" and "netsh winsock reset"

http://www.techsupportforum.com/foru...et-467970.html

Phil, London

"John Jordan" <(E-Mail Removed)> wrote in message
news:wx4vp.65017$(E-Mail Removed)2...
> On 30/04/2011 23:58, Jake wrote:
>>
>> Problem machine cannot ping default gateway or any other devices on the
>> network, although it can ping it's own IP address assigned by the router,
>> which is in the same range as the default gateway (192.168.1.1)
>
> First thing to do is uninstall any AV, anti-malware or firewall software.
> They're by far the most common cause of this.

Yes, it turned out the problem was CrapAfee. Now it's gone and all working
as it should.