lift and shift

BT technician said he would have to "lift & shift" a line to get it
working - what does "lift & shift" mean, please?

And why is it something that might take several hours and so have to be
rebooked as a new job?

-- Graham J

"Graham" <(E-Mail Removed)> wrote in message
news:f2fd0a$olh$1$(E-Mail Removed)...
> BT technician said he would have to "lift & shift" a line to get it
> working - what does "lift & shift" mean, please?
>
> And why is it something that might take several hours and so have to be
> rebooked as a new job?

He is going to connect a new/different pair in to replace the one you have.

It takes time depending on how many pairs are free and how many junctions
there are in the route.
The traffic also makes a difference as he may have to drive about.

dennis@home wrote:
> "Graham" <(E-Mail Removed)> wrote in message
> news:f2fd0a$olh$1$(E-Mail Removed)...
>> BT technician said he would have to "lift & shift" a line to get it
>> working - what does "lift & shift" mean, please?
>>
>> And why is it something that might take several hours and so have
>> to be rebooked as a new job?
>
> He is going to connect a new/different pair in to replace the one
> you have.
> It takes time depending on how many pairs are free and how many
> junctions there are in the route.
> The traffic also makes a difference as he may have to drive about.

Sorry but you are completely wrong.

A lift & shift means that the end users service has to be moved to
another port/card on the DSLAM.

Why it takes so long?

It's down to the number of hoops which have to be jumped thru as it is
not arranged by one department but by at least 3.

It's not as simple as it first may seem as although it is easy enough
to move the jumpers (or even replace the jumpers) the virtual pathway
for the new port has to be built or else the enduser will get a
wonderful synch but will not be able to use the circuit.

It has absolutely nothing to do with changing pairs in a cable!!!!

"Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
news:f2fga7$ojl$(E-Mail Removed)...
> dennis@home wrote:
>> "Graham" <(E-Mail Removed)> wrote in message
>> news:f2fd0a$olh$1$(E-Mail Removed)...
>>> BT technician said he would have to "lift & shift" a line to get it
>>> working - what does "lift & shift" mean, please?
>>>
>>> And why is it something that might take several hours and so have
>>> to be rebooked as a new job?
>>
>> He is going to connect a new/different pair in to replace the one
>> you have.
>> It takes time depending on how many pairs are free and how many
>> junctions there are in the route.
>> The traffic also makes a difference as he may have to drive about.
>
> Sorry but you are completely wrong.
>
> A lift & shift means that the end users service has to be moved to another
> port/card on the DSLAM.
>
> Why it takes so long?
>
> It's down to the number of hoops which have to be jumped thru as it is not
> arranged by one department but by at least 3.
>
> It's not as simple as it first may seem as although it is easy enough to
> move the jumpers (or even replace the jumpers) the virtual pathway for the
> new port has to be built or else the enduser will get a wonderful synch
> but will not be able to use the circuit.
>
> It has absolutely nothing to do with changing pairs in a cable!!!!

In my days with BT, Lift meant Lift OCB (outgoing calls barred) - in other
words, make the line bothway working.
Shift meant move a telephone socket to a new location within the same
building.
Shows how jargon has changed - and it's dangerous to assume that everyone
using it means the same thing!

George

George Weston wrote:
> "Kraftee" <kraftee@b&e-cottee.me.uk> wrote in message
> news:f2fga7$ojl$(E-Mail Removed)...
>> dennis@home wrote:
>>> "Graham" <(E-Mail Removed)> wrote in message
>>> news:f2fd0a$olh$1$(E-Mail Removed)...
>>>> BT technician said he would have to "lift & shift" a line to get
>>>> it working - what does "lift & shift" mean, please?
>>>>
>>>> And why is it something that might take several hours and so have
>>>> to be rebooked as a new job?
>>>
>>> He is going to connect a new/different pair in to replace the one
>>> you have.
>>> It takes time depending on how many pairs are free and how many
>>> junctions there are in the route.
>>> The traffic also makes a difference as he may have to drive about.
>>
>> Sorry but you are completely wrong.
>>
>> A lift & shift means that the end users service has to be moved to
>> another port/card on the DSLAM.
>>
>> Why it takes so long?
>>
>> It's down to the number of hoops which have to be jumped thru as
>> it is not arranged by one department but by at least 3.
>>
>> It's not as simple as it first may seem as although it is easy
>> enough to move the jumpers (or even replace the jumpers) the
>> virtual pathway for the new port has to be built or else the
>> enduser will get a wonderful synch but will not be able to use the
>> circuit. It has absolutely nothing to do with changing pairs in a
>> cable!!!!
>
> In my days with BT, Lift meant Lift OCB (outgoing calls barred) -
> in other words, make the line bothway working.
> Shift meant move a telephone socket to a new location within the
> same building.
> Shows how jargon has changed - and it's dangerous to assume that
> everyone using it means the same thing!
>
> George

Lift & Shift is the designated name for the procedure I talked about,
so much so that even the DSL illiterate management knows what it
means,,,