My apologies for the poor 'advice' you've had from most of the other
replies. The best advice was from the poster who suggested asking the uni
IT dept for support, I'm sure that they'd be keen to help. If not, then the
following links may be helpful in solving the problem (but may not
necessarily satisfy the 6-year-old criterion).
http://www.ezlan.net/
http://www.careyholzman.com/netfixes.htm
Hope this helps
"pheasant" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> Greetings All
>
> If you know of a more appropriate NG please let me know I'll gladly post
> there. Meanwhile............
>
> Daughter has a Dell notebook running WXP Home SP2. Connects just fine at
> home with either cable or wireless through a Linksys wireless router.
> Also took it over to a neighbors house, and it picked up his internet just
> fine with a lan cable. (letting it obtain DNS and IP address
> automatically)
>
> Her dorm connection went just fine last fall, first power up and she was
> in the university's system.
>
> She's moved to a sorority, and no dice. The "network" person rebooted the
> houses' router when she moved in. That's about the extent of her
> knowledge of networking.
> My daughter doesn't like fiddling, and being 300 miles from home, and
> trying to trouble shoot over the phone sucks.
>
> We've tried: turning off windows firewall, running connection wizard a
> couple times, letting it try to bridge it.
>
> I've asked her to get the router's IP address and we'll try to set up a
> static address, but she's disgusted, and doesn't want to mess with it any
> more. Plus I doubt the "network" sister could find the settings anyway.
> SIGH.
>
> Think I'm gonna end up just hiring someone to do it, but would like to get
> her to try the hard settings first. Plus me trying to explain how to do
> it is tough too, I'm not good with explanations.
>
> Any easy ideas I might try and get her coaxed into humoring me with; and
> like Denzel Washington once said "Explain it to me like a 6 year old" so I
> could walk them through it. Too easy to get frustrated when working with
> your own kids.
>
> Thanks
>
> Mark
>
>
>
>
>