On 05/02/2010 01:24, MB wrote:
> It has been told by BT that a deteriorating cable can no longer carry
> the service and there are no plans to replace it.
>
> .....................more
>
>
>
>
> http://www.pressandjournal.co.uk/Article.aspx/1590563
Read carefully - part of a statement from BT - "And he ceased his line".
It sounds as if the customer over reacted and cancelled his contract
because of the delays in fault clearance. The other customers in the
area apparently got service back. No mention from BT of "No plans to
replace". This seems to have been the customer's interpretation.