Hi Len,
I setup a test scenario and performed the configuration as described
earlier. After setting the preshared key on the RRAS server security tab I
had to restart the services. After this I was able to connect with a
preshared key.
However, I did not use a domain account for this connection, only a local
account on the RRAS server. I used the default RRAS access policy for VPN
access.
See if you can use a local account on the server to make the connection to
see if it is an issue with domain users.
I do need to add that the use of preshared keys for client to server L2TP
connections is not recommended by Microsoft due to the security risks.
This is documented in the following article:
324258 HOW TO: Configure a Preshared Key for Use with Layer 2 Tunneling
http://support.microsoft.com/?id=324258
Thank you,
Matthew Fresoli
Microsoft Network Support
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