job opening

Hi, I have the following opening 20 minutes South of Boston. This job
is going to pay around 70K, but could go higher depending on
experience. If you are interested or know of anyone looking for this
type of work please let me know. Thanks - Dan Desjardins, Computer
Express, (E-Mail Removed) / 781-246-4477

Telecommunications Engineer

Requirements-
Successful candidate must have a Bachelor's degree or an equivalent
combination of education and experience to equal 5 years. Major or
coursework in Computer Science, Information Systems, Networking or
Operating Systems is preferred. Ideal candidate will have at least 5
years of hands-on experience in heavy Avaya Administration background.
Avaya Certified Associate, ACA and/or Avaya Certified Specialist, ACS,
and/or Avaya Certified Engineer, ACE is highly desirable but not
required. Excellent interpersonal, teamwork, customer support, oral and
written communication skills; excellent project leadership, problem
resolution and critical thinking skills.
Job Responsibilities-
· Maintains and troubleshoots MERLIN LEGEND, Avaya S8700/S8500 media
servers and gateways, and Modular Messaging.
· Monitors performance and troubleshoots problems that impact system
availability.
· Performs routine maintenance procedures with minimal downtime to
ensure system integrity, availability, and reliability.
· Manages and plans installation projects on various levels for
multiple locations.
· Performs firmware upgrades. Maintains Avaya Contact Center utilizing
Business Advocate, BSR, IP Agent, IP Softphone, CMS, etc.
· Writes, edits, and troubleshoots call vectors and VDNs.
· Administers packet-based (MPLS) network, and traditional PRI
trunking that supports remote sites. Hence basic understanding of IP
Networking is required.
· Leads and participates in projects at the local and enterprise
level.
· Provides training and support to the IT Services/Help Desk staff..

Dan Desjardins
Computer Express, Inc.
301 North Avenue, Wakefield, MA 01880
T: 1.781.246.4477 F: 1.781.246.1434
E: (E-Mail Removed) W: www.computerexpress.com