It's come to this...unfecking believable

There is an ISP, Entanet that puts its customers on a "bad boys' pipe"
**before** they have used the bandwidth for which they have paid. I'm
sure I have it right and I still don't believe that somebody could
out-Plusnet Plusnet.

Check it out for yourselves
http://bbs.adslguide.org.uk/showflat...=5&o=0&fpart=1
(watch any work wrapping).

Entanet does not deal directly with the public but works through
resellers.

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Dr Teeth <(E-Mail Removed)> wrote:
> There is an ISP, Entanet that puts its customers on a "bad boys' pipe"
> **before** they have used the bandwidth for which they have paid. I'm
> sure I have it right and I still don't believe that somebody could
> out-Plusnet Plusnet.
>
> Check it out for yourselves
> http://bbs.adslguide.org.uk/showflat...=5&o=0&fpart=1
> (watch any work wrapping).
>
> Entanet does not deal directly with the public but works through
> resellers.

I first realised there was a problem when the ssh connection to my PC -
on an Entanet account - slowed to a crawl and I was getting a high
packet loss figure:

Host Loss% Snt Last Avg Best Wrst
1. 192.168.1.1 0.0% 109 0.4 0.4 0.4 0.9
2. lns1.dsl.enta.net 13.9% 109 31.3 32.7 29.9 41.3
3. telehouse-east.core.enta.net 7.3% 109 33.5 33.2 31.7 48.7
4. gi2-2.telehouse-east2.core.enta. 8.3% 108 31.7 35.6 31.2 139.5
5. telehouse-north.core.enta.net 11.1% 108 32.7 45.0 31.3 212.6
6. 194.74.65.57 10.2% 108 32.7 33.3 31.7 43.0
7. core2-pos14-0.ealing.ukcore.bt.n 9.3% 108 33.7 38.5 31.7 191.1
8. mspstart2-fa1-0-0.ealing.fixed.b 11.1% 108 34.5 34.2 32.2 54.8
9. ftip002631776.mspstart2.ealing.f 10.2% 108 45.0 66.4 37.6 210.9

Note the "bad boy pipe" lns1.dsl.enta.net. As a point of reference my
tariff allows for 30GB off-peak. With five days of this month left I
have only used 8GB so far yet I appear to have had my connection
degraded this morning.

I am not impressed. Especially upsetting is that changes which degrade
the quality of service I am receiving from Entanet are never announced
voluntarily but have to dragged out of them by experienced users
spotting the effects.

--
Stephen Chadfield
http://www.chadfield.com/

"Stephen Chadfield" <(E-Mail Removed)> wrote in message
news:1kb1l3-(E-Mail Removed)...
> Dr Teeth <(E-Mail Removed)> wrote:
>> There is an ISP, Entanet that puts its customers on a "bad boys' pipe"
>> **before** they have used the bandwidth for which they have paid. I'm
>> sure I have it right and I still don't believe that somebody could
>> out-Plusnet Plusnet.
>>
>> Check it out for yourselves
>> http://bbs.adslguide.org.uk/showflat...=5&o=0&fpart=1
>> (watch any work wrapping).
>>
>> Entanet does not deal directly with the public but works through
>> resellers.
>
> I first realised there was a problem when the ssh connection to my PC -
> on an Entanet account - slowed to a crawl and I was getting a high
> packet loss figure:
>
> Host Loss% Snt Last Avg Best Wrst
> 1. 192.168.1.1 0.0% 109 0.4 0.4 0.4 0.9
> 2. lns1.dsl.enta.net 13.9% 109 31.3 32.7 29.9 41.3
> 3. telehouse-east.core.enta.net 7.3% 109 33.5 33.2 31.7 48.7
> 4. gi2-2.telehouse-east2.core.enta. 8.3% 108 31.7 35.6 31.2 139.5
> 5. telehouse-north.core.enta.net 11.1% 108 32.7 45.0 31.3 212.6
> 6. 194.74.65.57 10.2% 108 32.7 33.3 31.7 43.0
> 7. core2-pos14-0.ealing.ukcore.bt.n 9.3% 108 33.7 38.5 31.7 191.1
> 8. mspstart2-fa1-0-0.ealing.fixed.b 11.1% 108 34.5 34.2 32.2 54.8
> 9. ftip002631776.mspstart2.ealing.f 10.2% 108 45.0 66.4 37.6 210.9
>
> Note the "bad boy pipe" lns1.dsl.enta.net. As a point of reference my
> tariff allows for 30GB off-peak. With five days of this month left I
> have only used 8GB so far yet I appear to have had my connection
> degraded this morning.
>
> I am not impressed. Especially upsetting is that changes which degrade
> the quality of service I am receiving from Entanet are never announced
> voluntarily but have to dragged out of them by experienced users
> spotting the effects.


If they're so bad, why do you stay with them ?

I was just thinking how wonderful life was, when "Gizmo"
<(E-Mail Removed)> opened his gob and said:

>If they're so bad, why do you stay with them ?

It's only just kicked off.

--
Cheers,

Guy

** Stress - the condition brought about by having to
** resist the temptation to beat the living daylights
** out of someone who richly deserves it.

Gizmo <(E-Mail Removed)> wrote:
>
> "Stephen Chadfield" <(E-Mail Removed)> wrote in message
>> I am not impressed. Especially upsetting is that changes which degrade
>> the quality of service I am receiving from Entanet are never announced
>> voluntarily but have to dragged out of them by experienced users
>> spotting the effects.
>
>
> If they're so bad, why do you stay with them ?

I might not - but I do need some time to assess what the alternatives
are. Entanet (well, reseller UKFSN) are my first ADSL ISP after years
using an NTL cable modem. I am only just starting to get familiar with
the many ADSL companies and how they are perceived by their customers.

--
Stephen Chadfield
http://www.chadfield.com/

"Stephen Chadfield" <(E-Mail Removed)> wrote in message
news:1kb1l3-(E-Mail Removed)...
> Dr Teeth <(E-Mail Removed)> wrote:
>> There is an ISP, Entanet that puts its customers on a "bad boys' pipe"
>> **before** they have used the bandwidth for which they have paid. I'm
>> sure I have it right and I still don't believe that somebody could
>> out-Plusnet Plusnet.
>>
>> Check it out for yourselves
>> http://bbs.adslguide.org.uk/showflat...=5&o=0&fpart=1
>> (watch any work wrapping).
>>
>> Entanet does not deal directly with the public but works through
>> resellers.
>
> I first realised there was a problem when the ssh connection to my PC -
> on an Entanet account - slowed to a crawl and I was getting a high
> packet loss figure:
>
> Host Loss% Snt Last Avg Best Wrst
> 1. 192.168.1.1 0.0% 109 0.4 0.4 0.4 0.9
> 2. lns1.dsl.enta.net 13.9% 109 31.3 32.7 29.9 41.3
> 3. telehouse-east.core.enta.net 7.3% 109 33.5 33.2 31.7 48.7
> 4. gi2-2.telehouse-east2.core.enta. 8.3% 108 31.7 35.6 31.2 139.5
> 5. telehouse-north.core.enta.net 11.1% 108 32.7 45.0 31.3 212.6
> 6. 194.74.65.57 10.2% 108 32.7 33.3 31.7 43.0
> 7. core2-pos14-0.ealing.ukcore.bt.n 9.3% 108 33.7 38.5 31.7 191.1
> 8. mspstart2-fa1-0-0.ealing.fixed.b 11.1% 108 34.5 34.2 32.2 54.8
> 9. ftip002631776.mspstart2.ealing.f 10.2% 108 45.0 66.4 37.6 210.9
>
> Note the "bad boy pipe" lns1.dsl.enta.net. As a point of reference my
> tariff allows for 30GB off-peak. With five days of this month left I
> have only used 8GB so far yet I appear to have had my connection
> degraded this morning.
>
> I am not impressed. Especially upsetting is that changes which degrade
> the quality of service I am receiving from Entanet are never announced
> voluntarily but have to dragged out of them by experienced users
> spotting the effects.
>
> --
> Stephen Chadfield
> http://www.chadfield.com/

Don't forget that any companies that reduce your bandwidth before you reach
your limit are in breach of your contract with them.

"Stephen Chadfield" <(E-Mail Removed)> wrote in message
newsl43l3-(E-Mail Removed)...
> Gizmo <(E-Mail Removed)> wrote:
>>
>> "Stephen Chadfield" <(E-Mail Removed)> wrote in message
>>> I am not impressed. Especially upsetting is that changes which degrade
>>> the quality of service I am receiving from Entanet are never announced
>>> voluntarily but have to dragged out of them by experienced users
>>> spotting the effects.
>>
>>
>> If they're so bad, why do you stay with them ?
>
> I might not - but I do need some time to assess what the alternatives
> are. Entanet (well, reseller UKFSN) are my first ADSL ISP after years
> using an NTL cable modem. I am only just starting to get familiar with
> the many ADSL companies and how they are perceived by their customers.

Golden rule:
Buy cheap, get cheap

I'd highly recommend Demon

Gizmo <(E-Mail Removed)> wrote:
>
> "Stephen Chadfield" <(E-Mail Removed)> wrote in message
> newsl43l3-(E-Mail Removed)...
>> Gizmo <(E-Mail Removed)> wrote:
>>>
>>> If they're so bad, why do you stay with them ?
>>
>> I might not - but I do need some time to assess what the alternatives
>> are. Entanet (well, reseller UKFSN) are my first ADSL ISP after years
>> using an NTL cable modem. I am only just starting to get familiar with
>> the many ADSL companies and how they are perceived by their customers.
>
> Golden rule:
> Buy cheap, get cheap
>
> I'd highly recommend Demon

They were my first choice but the useless service I received when I
attempted to sign up with them still gives me nightmares.

--
Stephen Chadfield
http://www.chadfield.com/

ABC wrote:

> Don't forget that any companies that reduce your bandwidth before you reach
> your limit are in breach of your contract with them.

And you reach that conclusion how?

Plusnet already do this, I believe, but it is a part of the T&C's
AFAICT, so no recourse.
One of the reasons they've lost me as a customer after at least 5 years
(if not longer)
I'm going to try Nildram out.