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ISPs kicking routers off internet?

 
 
Rob
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      07-18-2006, 05:43 AM
Hey there,

Want to know: is there some signal an ISP can send to your router that
will disable it? Some ISPs don't want their users sharing the
internet, and I've heard rumours that there is actually some sort of
signal they can send out to disable the internet on their routers.

If so, this may be happening to me: I have a wireless router set up so
I can have the internet in my living room, but every now and again
(about 3 or 4 times a week), I loose internet completely, and the
router is unable to reconnect. It gets some error like "cant get ip
address" or something. The only solution is to unplug the router &
modem and plug them back in.

Anyone else ever heard of this? Any details you can point me to on
this mysterious signal? Any details I can look up? Any solution to
stop the drops anyone can offer?

Rob

 
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L83R
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      07-18-2006, 06:46 AM

"Rob" wrote in message

> I can have the internet in my living room, but every now and again
> (about 3 or 4 times a week), I loose internet completely, and the
> router is unable to reconnect. It gets some error like "cant get ip
> address" or something. The only solution is to unplug the router &
> modem and plug them back in.


If you are DSL, you may have a problem I encountered,
in that I was at the exteme limit of the service (about
12,000 feet I believe). When upping my dsl speed, the modem
started erroring out and resetting. When they dropped my speed
back down, the problem went away. The explanation was that
by doubling my speed, the errors to the modem increased
exponentially. DSL does not care what or how much you
downoad, as it is a dedicated line... many of the cable companies
are now limiting uploads to a gigabyte a month or whatever.
If you are on cable, that may be a possibility, but as you are
resetting so often, I would doubt that to be the problem.


 
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Jerry Attic
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      07-18-2006, 06:58 AM
"Rob" <(E-Mail Removed)> said in news:1153201407.495796.80310
@p79g2000cwp.googlegroups.com:

> Hey there,
>
> Want to know: is there some signal an ISP can send to your router that
> will disable it? Some ISPs don't want their users sharing the
> internet, and I've heard rumours that there is actually some sort of
> signal they can send out to disable the internet on their routers.
>
> If so, this may be happening to me: I have a wireless router set up so
> I can have the internet in my living room, but every now and again
> (about 3 or 4 times a week), I loose internet completely, and the
> router is unable to reconnect. It gets some error like "cant get ip
> address" or something. The only solution is to unplug the router &
> modem and plug them back in.
>
> Anyone else ever heard of this? Any details you can point me to on
> this mysterious signal? Any details I can look up? Any solution to
> stop the drops anyone can offer?


Could be their server screwing up or maybe you should try updating the
firmware on your router. If it's their server, not much you do about it.

Jerry
 
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Margolotta
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      07-18-2006, 07:02 AM
On Tue, 18 Jul 2006 07:46:33 +0100, L83R wrote
(in article <dt%ug.1449$(E-Mail Removed) et>):

>
> "Rob" wrote in message
>
>> I can have the internet in my living room, but every now and again
>> (about 3 or 4 times a week), I loose internet completely, and the
>> router is unable to reconnect. It gets some error like "cant get ip
>> address" or something. The only solution is to unplug the router &
>> modem and plug them back in.

>
> If you are DSL, you may have a problem I encountered,
> in that I was at the exteme limit of the service (about
> 12,000 feet I believe). When upping my dsl speed, the modem
> started erroring out and resetting. When they dropped my speed
> back down, the problem went away. The explanation was that
> by doubling my speed, the errors to the modem increased
> exponentially. DSL does not care what or how much you
> downoad, as it is a dedicated line..


Er, not true - I don't know about the US, but here in the UK many DSL
providers *DO* limit downloads (e.g. BT's basic package (£14.99pcm, IIRC)
caps users at 2GBpcm - this is true for many ISPs in this country.) Even
those packages which state 'unlimited' are usually subject to a 'Fair Use'
policy (FUP) - for example my ISP lets me download as much as I like between
8am and 6pm during the working week, but caps downloads between 6pm and
midnight and weekends to 50GBpcm. I have never encountered a limit on uploads
but, then, I don't upload all that much (despite my ISP's assertions to the
contrary - the other day they accused me of uploading over half a terabyte in
a week - pure bullshit - even if I left a P2P app running 24/7 I'd nowhere
approach that in so short a time, I wouldn't have thought).

Though, as you say, I would have thought uploads would be capped, otherwise
people could upload anything and everything.


 
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Roger
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      07-18-2006, 09:22 AM

"Margolotta" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed) s-media.phx...


> I have never encountered a limit on uploads
> but, then, I don't upload all that much


ISPs calculate both uploads and downloads into your useage limit.

If you download 2GB and upload 1GB, that would total 3GB of your monthly
useage.



 
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Doz
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      07-18-2006, 10:55 AM
On 17 Jul 2006 22:43:27 -0700, Rob wrote:

> Hey there,
>
> Want to know: is there some signal an ISP can send to your router that
> will disable it? Some ISPs don't want their users sharing the
> internet, and I've heard rumours that there is actually some sort of
> signal they can send out to disable the internet on their routers.
>
> If so, this may be happening to me: I have a wireless router set up so
> I can have the internet in my living room, but every now and again
> (about 3 or 4 times a week), I loose internet completely, and the
> router is unable to reconnect. It gets some error like "cant get ip
> address" or something. The only solution is to unplug the router &
> modem and plug them back in.
>
> Anyone else ever heard of this? Any details you can point me to on
> this mysterious signal? Any details I can look up? Any solution to
> stop the drops anyone can offer?
>
> Rob


Sounds like your router is failing to get a new IP off the ISP's system..

Maybe if you supplied more info we could help you out a little more.
Eg. Make, model of router.. how it's wired up etc.
 
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Leythos
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      07-18-2006, 11:23 AM
In article <(E-Mail Removed). com>,
(E-Mail Removed) says...
> Hey there,
>
> Want to know: is there some signal an ISP can send to your router that
> will disable it? Some ISPs don't want their users sharing the
> internet, and I've heard rumours that there is actually some sort of
> signal they can send out to disable the internet on their routers.
>
> If so, this may be happening to me: I have a wireless router set up so
> I can have the internet in my living room, but every now and again
> (about 3 or 4 times a week), I loose internet completely, and the
> router is unable to reconnect. It gets some error like "cant get ip
> address" or something. The only solution is to unplug the router &
> modem and plug them back in.
>
> Anyone else ever heard of this? Any details you can point me to on
> this mysterious signal? Any details I can look up? Any solution to
> stop the drops anyone can offer?


The ISP can get into your DSL/Cable modem and disable your router if
they provided it, they can also disable your connection at other
locations.

I've had ISP's disable users devices (ISP owned) because they were
compromised.

--

(E-Mail Removed)
remove 999 in order to email me
 
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Mark McIntyre
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      07-18-2006, 11:42 AM
On 17 Jul 2006 22:43:27 -0700, in alt.internet.wireless , "Rob"
<(E-Mail Removed)> wrote:

>Hey there,
>
>Want to know: is there some signal an ISP can send to your router that
>will disable it?


They could DOS it I guess, but that'd be fairly radical not to say
probably illegal. Otherwise, no.

>Some ISPs don't want their users sharing the
>internet,


TBH I've never heard of one that actually cared, despite contractual
notes - they're selling you fixed bandwidth by and large, they don't
care what you do with it, inside their acceptable usage policy.

>and I've heard rumours that there is actually some sort of
>signal they can send out to disable the internet on their routers.


FUD.
>
>If so, this may be happening to me: I have a wireless router set up so
>I can have the internet in my living room, but every now and again
>(about 3 or 4 times a week), I loose internet completely,


Two possibilities: you have a flakey connection (ie your cable/phone
line is just a bit too poor quality) or you have a flakey router. My
old router started doing this, turned out to be a duff power supply.
Look out for patterns eg high usage, high temperatures, same time
every day - could be the ISPs server busying out due to excess of
students / schoolkids etc...
--
Mark McIntyre
 
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Duane Arnold
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      07-18-2006, 11:45 AM
Leythos wrote:
> In article <(E-Mail Removed). com>,
> (E-Mail Removed) says...
>
>>Hey there,
>>
>>Want to know: is there some signal an ISP can send to your router that
>>will disable it? Some ISPs don't want their users sharing the
>>internet, and I've heard rumours that there is actually some sort of
>>signal they can send out to disable the internet on their routers.
>>
>>If so, this may be happening to me: I have a wireless router set up so
>>I can have the internet in my living room, but every now and again
>>(about 3 or 4 times a week), I loose internet completely, and the
>>router is unable to reconnect. It gets some error like "cant get ip
>>address" or something. The only solution is to unplug the router &
>>modem and plug them back in.
>>
>>Anyone else ever heard of this? Any details you can point me to on
>>this mysterious signal? Any details I can look up? Any solution to
>>stop the drops anyone can offer?

>
>
> The ISP can get into your DSL/Cable modem and disable your router if
> they provided it, they can also disable your connection at other
> locations.
>
> I've had ISP's disable users devices (ISP owned) because they were
> compromised.
>


Users should buy their own router and not accept the one the ISP owns or
can control. They should get one that is approved to run on the IPS's
network.

At one time, I was going to use DSL for hosting a WEB site. They hit me
with we have our router that we provide. I got on the phone with tech
support and found out what type/specs on the router that was needed to
connect to the ISP's network and got the information.

I never did buy the router and moved on to something else.

Duane

 
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William P.N. Smith
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      07-18-2006, 12:02 PM
"Rob" <(E-Mail Removed)> wrote:
>Want to know: is there some signal an ISP can send to your router that
>will disable it?


Well, yes and no and maybe. A couple of possibilities:

1) You are using BitTorrent or some other file-stealing program, and
your router can't handle the number of requested open sockets, so it
falls over. Well-nown problem, just starting to get some press, and
manufacturers are starting to deal with the problem with firmware
updates. Make sure you have the latest firmware, and tune your client
to reduce open sockets.

2) Some routers will fall over if sent particular packets, so someone
ould be sending your router one of these Pings Of Death. Unlikely to
be your ISP, though. Check for the latest firmware...

3) Your router (or your ISP's router) isn't properly negotiating a
DHCP renewal. Check your firmware.

4) Your ISP _is_ somehow detecting that you are doing Something Wrong,
and is disconnecting you. If this is true it shouldn't come back with
a power cycle, so I'd give it a low probability.

We need some more information:

Manufacturer, model, hardware version, and firmware of your router.

Name and location of your ISP, cable, DSL, fiber, wireless?

ISP DHCP lease time (from the status page on your router).

Router DHCP lease time from ipconfig/all
 
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