ISDN to BB

I have ISDN with BT Home highway and BB is being turned on soon in my area.

I'm *not* signing up with BT - how do I go about converting to BB with
another provider, probably Plusnet? I suppose I have to tell BT when to quit
HH and do they then come and put my plugs back the way they were?

thx

S.

"Sarah Cooper" <(E-Mail Removed)> wrote in message
news:bl9r73$9rkr9$(E-Mail Removed)...
> I have ISDN with BT Home highway and BB is being turned on soon in my
area.
>
> I'm *not* signing up with BT - how do I go about converting to BB with
> another provider, probably Plusnet? I suppose I have to tell BT when to
quit
> HH and do they then come and put my plugs back the way they were?

Best option is to arrange a ISDN-->ADSL coversion via Plusnet (or other ISP)

It costs £50 and means that BT will come around, uninstall ISDN and install
ADSL for you.

If your line fails the ADSL line test, BT will replace ISDN for you and you
will not be charged anything.

The other option is paying BT £50 to convert your ISDN line back to PTSN(a
normal line) and then getting ADSL installed as 2 different processes-
however if your line fails the ADSL test this way you'll be left without
ISDN and would have to pay a new installation fee if you wanted it again (+
new 12 month contract) and since the cost is the same as the 1st option...

Regards
Sunil

you'll find that many ISPs will arrange it with BT on your behalf. check
posts below for similar q/a

On Mon, 29 Sep 2003 21:39:50 +0100, "Gunnr" <(E-Mail Removed)> wrote:

>you'll find that many ISPs will arrange it with BT on your behalf. check
>posts below for similar q/a
>


Just thought i'd add that i did a managed conversion from HH to ADSL
with plusnet earlier this month, and all went smoothly.

If you order ASDL with PlusNet, part way through the order process you
are asked if you want to move from ISDN. If you say yes PlusNet (and
probably many other ISP's) will arrange everything direct with BT.
Nothing for you to do.

The £50 conversion charge is added to your usual BT bill.

And on a personal note, I've been very happy with the ADSL service
from plusnet, after transfering from ClaraNet dialup account, which I
had used for many years.

Good luck

Martin

On Mon, 29 Sep 2003 18:48:02 +0100, "Sarah Cooper"
<(E-Mail Removed)> wrote:

>I have ISDN with BT Home highway and BB is being turned on soon in my area.
>
>I'm *not* signing up with BT - how do I go about converting to BB with
>another provider, probably Plusnet? I suppose I have to tell BT when to quit
>HH and do they then come and put my plugs back the way they were?
>
>thx

I did a managed conversion through PlusNet earlier this month, and
have to say that i'm very pleased with the way it went.

When you order ADSL with them, you will get to a screen which asks if
you want to migrate from ISDN. If you say yes, they do the rest,
organising the visit from BT.

BT will charge you 50 quid, added to your next phone bill, for the
service, but only if the line passes the tests for ADSL. If it fails
then they return your ISDN service and charge you nothing.

Having just transfered to PlusNet from another ISP i have to say their
service seems fast and reliable at the moment. They also keep you
posted on every step of the conversion.

Hope this helps
Martin

Sarah Cooper wrote:

> I have ISDN with BT Home highway and BB is being turned on soon in my
> area.
>

You do not have ISDN, you have Highway which probably is the reason ISDN has
not reached the market shares that other European countires have.

> I'm *not* signing up with BT - how do I go about converting to BB with
> another provider, probably Plusnet? I suppose I have to tell BT when to
> quit HH and do they then come and put my plugs back the way they were?
>
> thx

They will not even bother leaving their base, you disloyal customer.
What IS wrong with BT?

PS: Has anyone ever got through to BT on their return your call on their
ADSL website? Is 10 days and counting good or bad?

>
> S.

--
Lioncom adsl 4 port router, Nildram adsl running on Redhat 7.3. You can see
and hear me and my pal Joe Longthorne on uktalent.org.

"Tiny Ramsden" <(E-Mail Removed)> wrote in message
news:3f79db80$0$65586$(E-Mail Removed) ...
> Sarah Cooper wrote:
>
> > I have ISDN with BT Home highway and BB is being turned on soon in my
> > area.
> >
>
> You do not have ISDN, you have Highway which probably is the reason ISDN
has
> not reached the market shares that other European countires have.
>
So what *is* "Highway" then? I used to have a 3com ISDN Lan Modem that
connected to Home Highway; have 3com got it wrong too?

Nick

In article <ozleb.1156$(E-Mail Removed)>,
ng_at_@nickshaw_dot_.org says...
>
> "Tiny Ramsden" <(E-Mail Removed)> wrote in message
> news:3f79db80$0$65586$(E-Mail Removed) ...
> > Sarah Cooper wrote:
> >
> > > I have ISDN with BT Home highway and BB is being turned on soon in my
> > > area.
> > >
> >
> > You do not have ISDN, you have Highway which probably is the reason ISDN
> has
> > not reached the market shares that other European countires have.
> >
> So what *is* "Highway" then? I used to have a 3com ISDN Lan Modem that
> connected to Home Highway; have 3com got it wrong too?

It's sales talk ;-)

Home & Business Highway _is_ ISDN, but with power down the line too, to
power a Home Highway box (sort of like an ISDN box) in case of a power
failure. Highway has a box on the end (as you know) which has a very
simple "switchboard" which allows you to connect analogue phones to it.
For ISDN, you need to have an external converter (normally found in ISDN
routers).

You can't get some of the fancy stuff on it compared to "proper" ISDN
(I.e. the 10 numbers into 2 channels), but I think that's a sales thing
rather than a technology thing. I used to have ISDN, and now I've got HH,
and all my hardware works in exactly the same way.

All I know is that it does exactly what I want it to do, for half the
price of ISDN!

Pete.

--
NOTE! Email address is spamtrapped. Any email will be bounced to you
Remove the news and underscore from my address to reply by mail

On Wed, 1 Oct 2003 07:22:46 UTC, Pete Smith <(E-Mail Removed)>
wrote:

> Home & Business Highway _is_ ISDN, but with power down the line too, to
> power a Home Highway box (sort of like an ISDN box) in case of a power
> failure.

Watch out, or you'll have R Mark Clayton on his permanent hobby horse
("ISDN in the UK isn't ISDN")!

> You can't get some of the fancy stuff on it compared to "proper" ISDN
> (I.e. the 10 numbers into 2 channels), but I think that's a sales thing
> rather than a technology thing.

Indeed. Business Highway (same box) *does* allow the 10 numbers...

> All I know is that it does exactly what I want it to do, for half the
> price of ISDN!

Eh? Look again....I think it's roughly 70% of the cost...

--
Bob Eager
rde at tavi.co.uk
PC Server 325*4; PS/2s 9585, 8595, 9595*2, 8580*3,
P70...

In article <176uZD2KcidF-pn2-(E-Mail Removed)>, rde42
@spamcop.net says...
> On Wed, 1 Oct 2003 07:22:46 UTC, Pete Smith <(E-Mail Removed)>
> wrote:
>
> > Home & Business Highway _is_ ISDN, but with power down the line too, to
> > power a Home Highway box (sort of like an ISDN box) in case of a power
> > failure.
>
> Watch out, or you'll have R Mark Clayton on his permanent hobby horse
> ("ISDN in the UK isn't ISDN")!
>

If it works like ISDN and smells like ISDN, it's close enough for me :-)

> > You can't get some of the fancy stuff on it compared to "proper" ISDN
> > (I.e. the 10 numbers into 2 channels), but I think that's a sales thing
> > rather than a technology thing.
>
> Indeed. Business Highway (same box) *does* allow the 10 numbers...
>

For IIRC, pretty much the same price as ISDN!

> > All I know is that it does exactly what I want it to do, for half the
> > price of ISDN!
>
> Eh? Look again....I think it's roughly 70% of the cost...

It may have just been the package I was on, and this _was_ about 2 years
ago. I was paying close on 50 a month for ISDN (I may have gone for the
"free installation & expensive line rental" route, and roughly 25 a month
for Home Highway.

It was enough of a price difference to actually make me want to convert! I
remember it took 6 months to pay for the installation (150 quid), so it
was saving me 25 a month, and I'm pretty sure the package I was on with HH
was around 25 a month (I've now gone up to 31 a month for the "Together
option 2" which gives me free calls).

This will all be irrelevant in 35 days, because BB is coming! I just hope
there aren't any aluminium cables around here, because the preliminary
investigation says "Should be able to get 2Mbit".

Pete.

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