ipconfig /renew ERROR!

I have a Dell from '02 running Windows XP Professional on it. Our family
recently got high speed internet through AT&T. My laptop connects to it just
beautifully, but the Dell doesn't. When I open 'available networks', I can
see that there ARE bytes being sent and received, however when I open a
browser, it says that the internet is unavailable. I spoke with ATT support,
and they asked me to run the ipconfig / renew command. I received an error
that said it tried to execute a command on something that is not a socket, or
something along those lines. I was directed to Microsoft help which in turn
brushed me off. Desperate for help!! Any assisstance???

We do need to know the exact error message. Or check this troubleshooting.

Troubleshooting ipconfigTroubleshooting Ipconfig. An error occurred while
renewing interface Can ping ip but not name Can ping IP but not hostname
after installed/upgraded software ...
www.chicagotech.net/troubleshootingipconfig.htm


--
Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on
http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on
http://www.HowToNetworking.com


"cmbrunelle" <(E-Mail Removed)> wrote in message
news:776A989E-CB51-46D1-B10D-(E-Mail Removed)...
>I have a Dell from '02 running Windows XP Professional on it. Our family
> recently got high speed internet through AT&T. My laptop connects to it
> just
> beautifully, but the Dell doesn't. When I open 'available networks', I can
> see that there ARE bytes being sent and received, however when I open a
> browser, it says that the internet is unavailable. I spoke with ATT
> support,
> and they asked me to run the ipconfig / renew command. I received an error
> that said it tried to execute a command on something that is not a socket,
> or
> something along those lines. I was directed to Microsoft help which in
> turn
> brushed me off. Desperate for help!! Any assisstance???

cmbrunelle wrote:
> I have a Dell from '02 running Windows XP Professional on it. Our family
> recently got high speed internet through AT&T. My laptop connects to it just
> beautifully, but the Dell doesn't. When I open 'available networks', I can
> see that there ARE bytes being sent and received, however when I open a
> browser, it says that the internet is unavailable. I spoke with ATT support,
> and they asked me to run the ipconfig / renew command. I received an error
> that said it tried to execute a command on something that is not a socket, or
> something along those lines. I was directed to Microsoft help which in turn
> brushed me off. Desperate for help!! Any assisstance???

see if this helps: http://support.microsoft.com/kb/817571/en-us

(if either of the computers does not have a floppy, use a USB thumb drive)

--
Lem -- MS-MVP - Networking

To the moon and back with 64 Kbits of RAM and 512 Kbits of ROM.
http://en.wikipedia.org/wiki/Apollo_Guidance_Computer