Kit <(E-Mail Removed)> wrote on Wed, 11 Apr 2007 at 09:29:14:
>In article <(E-Mail Removed)>, Tony
><(E-Mail Removed)> wrote:
>
>> Kit <(E-Mail Removed)> wrote on Sat, 31 Mar 2007 at 09:18:04:
>> >
>> >When I do the BT speedtest part of the results message says:
>> > IP profile for your line is - 5500 kbps
>> >
>> >This doesn't seem to be related to my router info or to data for my
>> >line on my ISP webpage.
>> >
>> >My current router stats are:
>> >Attainable line rate : 8152 kbit/sec
>> >Attainable Atm rate : 7168 kbit/sec
>> >Used line rate : 7476 kbit/sec
>> >Fast used Atm rate : 0 kbit/sec
>> >Interleaved used Atm rate : 6560 kbits/sec
>> >
>> >On my ISP webpage my line details say:
>> > Maximum stable rate 7392Kbps
>> >Line speed 6240Kbps
>> >Fault threshold 5152Kbps
>> >
>> >So what exactly is the 'IP profile' and how is it calculated?
>>
>> It's a rate limit calculated and imposed by BT equipment in order to
>> regulate the amount of traffic from the BRAS (Broadband Remote Access
>> Server) to the DSLAM at the exchange. It will always be lower than your
>> recent sync rates. There's much more detail on web sites such as
>> <http://aaisp.net/maxmagic.html>, <http://aaisp.net/maxatm.html> and
>> <http://newsnet.googlepages.com/maxdsldiagnostics>.
>
>Thanks for the links.
>Having read them, my interpretation (as a non-technical person) is that
>the profile should increase after 3 days, depending on the BT system
>'heartbeats'.
Correct (assuming that your sync rates remain higher than the step
threshold for the new IP Profile).
>After 5 days of the same router stats as above there was no change in
>ISP profile reported by the BT speedtester.
That isn't surprising if the relevant sync rate from your router stats
is the 6560 kbits/sec. The "maxatm" page shows that you'd have to sync
at or above 6816 kbit/sec (for 3 days) in order to increase your IP
profile to 6Mbit/sec.
> Then I reset the router
>(just the one time) and got a new synch rate:-
>
>Attainable line rate : 8732 kbit/sec
>Attainable Atm rate : 7680 kbit/sec
>Used line rate : 8052 kbit/sec
>Fast used Atm rate : 0 kbit/sec
>Interleaved used Atm rate : 7072 kbits/sec
>Rel. capacity occupation : 92
>Noise Margin : 9 dB
>Line attenuation : 23 dB
>Output Power : 19 dBm
>
>Now, 5 days after that and with no more resynchs the ISP profile
>reported by the BT speedtester is still the same - 5500 kbps.
That *is* surprising

A sync rate of 7072 kbits/sec (for 3 days)
ought to result in an IP Profile of 6Mbit/sec. You're *sure* there
weren't any resyncs (not just manual resets by you, but also including
automatic resyncs if the noise margin drops too much)?
>So why is the profile not updating? Is there a stuck BRAS? If so, how
>do I get it unstuck?
>Having read the links provided by Tony it say that it's a bad idea to
>try to unstick it by switching the router on and off several times.
>However, I can't find anywhere in those links that says how it can be
>unstuck.
I believe that the correct method is to raise a fault with your ISP.
Whether they respond helpfully and knowledgeably to it may be another
matter.
Good luck.
--
Tony