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IP Addresses have disappeared from harddrive

 
 
K-Bob
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Posts: n/a

 
      01-07-2010, 05:41 PM
Desktop PC with Windows XP -- had to reset the D-Link router to configure
additional laptop computer I just purchased and upon doing so have lost
capability of wireless networking. Spoke to support person at D-Link and
after going over a few things, it was determined there is nothing wrong with
the router. I also went in to Control Panel, Network Connections and checked
TCP/IP properties and all of the IP addresses are the same as before. Also
did a check on the D-Link adapter installed in tower and computer states it
is working properly. However, when I do the run command and type in ipconfig
/all, no IP addresses show up.

So what is the next step to try and resolve this issue?
 
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John
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      01-07-2010, 05:50 PM

"K-Bob" <(E-Mail Removed)> wrote in message
news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
> Desktop PC with Windows XP -- had to reset the D-Link router to configure
> additional laptop computer I just purchased and upon doing so have lost
> capability of wireless networking. Spoke to support person at D-Link and
> after going over a few things, it was determined there is nothing wrong
> with
> the router. I also went in to Control Panel, Network Connections and
> checked
> TCP/IP properties and all of the IP addresses are the same as before.
> Also
> did a check on the D-Link adapter installed in tower and computer states
> it
> is working properly. However, when I do the run command and type in
> ipconfig
> /all, no IP addresses show up.
> So what is the next step to try and resolve this issue?


Try one of the following:
- ipconfig /renew
- restart PC


 
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K-Bob
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      01-07-2010, 07:21 PM
From the cmd prompt, I entered ipconfig /renew then exited the screen and
restarted the PC and then did a ipconfig /all and this is what came up:
Windows IP Configuration
Host Name: D3584CB1
Primary Dns Suffix: (it was blank)
Mode Type: Hybrid
IP Routing Enabled: No
WINS Proxy Enabled: No
Ethernet adapter Wireless Network Connection:
Media State: Media Disconnected
Description: D-Link WDA-2320 Desktop Adapter
Physical Address: 00-21-91-1C-C5-9F
Ethernet adapter Local Area Connection:
Media State: Media Disconnected
Description: Intel <R> PRO/100 VE Network Connection
Physical Address: 00-16-76-9A-B2-E5

Still no IP addresses showing up!! Any other suggestions.
K-Bob

"John" wrote:

>
> "K-Bob" <(E-Mail Removed)> wrote in message
> news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
> > Desktop PC with Windows XP -- had to reset the D-Link router to configure
> > additional laptop computer I just purchased and upon doing so have lost
> > capability of wireless networking. Spoke to support person at D-Link and
> > after going over a few things, it was determined there is nothing wrong
> > with
> > the router. I also went in to Control Panel, Network Connections and
> > checked
> > TCP/IP properties and all of the IP addresses are the same as before.
> > Also
> > did a check on the D-Link adapter installed in tower and computer states
> > it
> > is working properly. However, when I do the run command and type in
> > ipconfig
> > /all, no IP addresses show up.
> > So what is the next step to try and resolve this issue?

>
> Try one of the following:
> - ipconfig /renew
> - restart PC
>
>
> .
>

 
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Lem
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      01-07-2010, 08:03 PM
K-Bob wrote:
> From the cmd prompt, I entered ipconfig /renew then exited the screen and
> restarted the PC and then did a ipconfig /all and this is what came up:
> Windows IP Configuration
> Host Name: D3584CB1
> Primary Dns Suffix: (it was blank)
> Mode Type: Hybrid
> IP Routing Enabled: No
> WINS Proxy Enabled: No
> Ethernet adapter Wireless Network Connection:
> Media State: Media Disconnected
> Description: D-Link WDA-2320 Desktop Adapter
> Physical Address: 00-21-91-1C-C5-9F
> Ethernet adapter Local Area Connection:
> Media State: Media Disconnected
> Description: Intel <R> PRO/100 VE Network Connection
> Physical Address: 00-16-76-9A-B2-E5
>
> Still no IP addresses showing up!! Any other suggestions.
> K-Bob
>
> "John" wrote:
>
>> "K-Bob" <(E-Mail Removed)> wrote in message
>> news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
>>> Desktop PC with Windows XP -- had to reset the D-Link router to configure
>>> additional laptop computer I just purchased and upon doing so have lost
>>> capability of wireless networking. Spoke to support person at D-Link and
>>> after going over a few things, it was determined there is nothing wrong
>>> with
>>> the router. I also went in to Control Panel, Network Connections and
>>> checked
>>> TCP/IP properties and all of the IP addresses are the same as before.
>>> Also
>>> did a check on the D-Link adapter installed in tower and computer states
>>> it
>>> is working properly. However, when I do the run command and type in
>>> ipconfig
>>> /all, no IP addresses show up.
>>> So what is the next step to try and resolve this issue?

>> Try one of the following:
>> - ipconfig /renew
>> - restart PC
>>
>>
>> .
>>


You won't get any IP addresses if your adapters are disconnected, and
that's what "Media Disconnected" means.

Your post is unclear. Remember, we can't see what you have. You start
off talking about a "desktop PC" and then refer to the wireless adapter
installed "in tower." Is the tower the same as the desktop?

You write that you "checked TCP/IP properties and all of the IP
addresses are the same as before." For which adapter? And what are
these "IP addresses"? Did you set this adapter to have a static IP address?

If you are attempting to connect wirelessly from the computer for which
you provided the ipconfig /all results, your wireless adapter is
probably powered off (it will still report that it is "working
properly"). Check the adapter's properties and/or read its User Guide.

BTW, how did you determine that the router was working OK if you can't
connect to it?

--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/ap...0th/index.html
 
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K-Bob
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      01-07-2010, 09:41 PM
The wireless adapter is installed in the tower of the desktop PC. I had to
take the cover off of the tower to originally install this adapter. There is
only one adapter.

The Internet Protocol Properties are:
IP address: 192.168.0.10
Subnet mask: 255.255.255.0
Default Gateway: 192.168.0.1

DNS Server Addresses:
Preferred DNS Server: 192.168.0.1
Alternate DNS Server: 75.0.201.137

The D-Link support technician stated that the lights that were displayed on
the unit indicated the router was functioning properly and if there were no
IP addresses showing up when I executed the run prompt cmd, ipconfig, then
that indicated the problem might be with the harddrive (tower, desktop,
whatever you want to call it).

I will attempt to take the cover off of the tower and take out and put back
in the adapter and see if that does anything until I get further guidance
from someone in the community.
Thanks -- K-Bob

"Lem" wrote:

> K-Bob wrote:
> > From the cmd prompt, I entered ipconfig /renew then exited the screen and
> > restarted the PC and then did a ipconfig /all and this is what came up:
> > Windows IP Configuration
> > Host Name: D3584CB1
> > Primary Dns Suffix: (it was blank)
> > Mode Type: Hybrid
> > IP Routing Enabled: No
> > WINS Proxy Enabled: No
> > Ethernet adapter Wireless Network Connection:
> > Media State: Media Disconnected
> > Description: D-Link WDA-2320 Desktop Adapter
> > Physical Address: 00-21-91-1C-C5-9F
> > Ethernet adapter Local Area Connection:
> > Media State: Media Disconnected
> > Description: Intel <R> PRO/100 VE Network Connection
> > Physical Address: 00-16-76-9A-B2-E5
> >
> > Still no IP addresses showing up!! Any other suggestions.
> > K-Bob
> >
> > "John" wrote:
> >
> >> "K-Bob" <(E-Mail Removed)> wrote in message
> >> news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
> >>> Desktop PC with Windows XP -- had to reset the D-Link router to configure
> >>> additional laptop computer I just purchased and upon doing so have lost
> >>> capability of wireless networking. Spoke to support person at D-Link and
> >>> after going over a few things, it was determined there is nothing wrong
> >>> with
> >>> the router. I also went in to Control Panel, Network Connections and
> >>> checked
> >>> TCP/IP properties and all of the IP addresses are the same as before.
> >>> Also
> >>> did a check on the D-Link adapter installed in tower and computer states
> >>> it
> >>> is working properly. However, when I do the run command and type in
> >>> ipconfig
> >>> /all, no IP addresses show up.
> >>> So what is the next step to try and resolve this issue?
> >> Try one of the following:
> >> - ipconfig /renew
> >> - restart PC
> >>
> >>
> >> .
> >>

>
> You won't get any IP addresses if your adapters are disconnected, and
> that's what "Media Disconnected" means.
>
> Your post is unclear. Remember, we can't see what you have. You start
> off talking about a "desktop PC" and then refer to the wireless adapter
> installed "in tower." Is the tower the same as the desktop?
>
> You write that you "checked TCP/IP properties and all of the IP
> addresses are the same as before." For which adapter? And what are
> these "IP addresses"? Did you set this adapter to have a static IP address?
>
> If you are attempting to connect wirelessly from the computer for which
> you provided the ipconfig /all results, your wireless adapter is
> probably powered off (it will still report that it is "working
> properly"). Check the adapter's properties and/or read its User Guide.
>
> BTW, how did you determine that the router was working OK if you can't
> connect to it?
>
> --
> Lem
>
> Apollo 11 - 40 years ago:
> http://www.nasa.gov/mission_pages/ap...0th/index.html
> .
>

 
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Lem
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Posts: n/a

 
      01-07-2010, 10:33 PM
K-Bob wrote:
> The wireless adapter is installed in the tower of the desktop PC. I had to
> take the cover off of the tower to originally install this adapter. There is
> only one adapter.
>
> The Internet Protocol Properties are:
> IP address: 192.168.0.10
> Subnet mask: 255.255.255.0
> Default Gateway: 192.168.0.1
>
> DNS Server Addresses:
> Preferred DNS Server: 192.168.0.1
> Alternate DNS Server: 75.0.201.137
>
> The D-Link support technician stated that the lights that were displayed on
> the unit indicated the router was functioning properly and if there were no
> IP addresses showing up when I executed the run prompt cmd, ipconfig, then
> that indicated the problem might be with the harddrive (tower, desktop,
> whatever you want to call it).
>
> I will attempt to take the cover off of the tower and take out and put back
> in the adapter and see if that does anything until I get further guidance
> from someone in the community.
> Thanks -- K-Bob
>
> "Lem" wrote:
>
>> K-Bob wrote:
>>> From the cmd prompt, I entered ipconfig /renew then exited the screen and
>>> restarted the PC and then did a ipconfig /all and this is what came up:
>>> Windows IP Configuration
>>> Host Name: D3584CB1
>>> Primary Dns Suffix: (it was blank)
>>> Mode Type: Hybrid
>>> IP Routing Enabled: No
>>> WINS Proxy Enabled: No
>>> Ethernet adapter Wireless Network Connection:
>>> Media State: Media Disconnected
>>> Description: D-Link WDA-2320 Desktop Adapter
>>> Physical Address: 00-21-91-1C-C5-9F
>>> Ethernet adapter Local Area Connection:
>>> Media State: Media Disconnected
>>> Description: Intel <R> PRO/100 VE Network Connection
>>> Physical Address: 00-16-76-9A-B2-E5
>>>
>>> Still no IP addresses showing up!! Any other suggestions.
>>> K-Bob
>>>
>>> "John" wrote:
>>>
>>>> "K-Bob" <(E-Mail Removed)> wrote in message
>>>> news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
>>>>> Desktop PC with Windows XP -- had to reset the D-Link router to configure
>>>>> additional laptop computer I just purchased and upon doing so have lost
>>>>> capability of wireless networking. Spoke to support person at D-Link and
>>>>> after going over a few things, it was determined there is nothing wrong
>>>>> with
>>>>> the router. I also went in to Control Panel, Network Connections and
>>>>> checked
>>>>> TCP/IP properties and all of the IP addresses are the same as before.
>>>>> Also
>>>>> did a check on the D-Link adapter installed in tower and computer states
>>>>> it
>>>>> is working properly. However, when I do the run command and type in
>>>>> ipconfig
>>>>> /all, no IP addresses show up.
>>>>> So what is the next step to try and resolve this issue?
>>>> Try one of the following:
>>>> - ipconfig /renew
>>>> - restart PC
>>>>
>>>>
>>>> .
>>>>

>> You won't get any IP addresses if your adapters are disconnected, and
>> that's what "Media Disconnected" means.
>>
>> Your post is unclear. Remember, we can't see what you have. You start
>> off talking about a "desktop PC" and then refer to the wireless adapter
>> installed "in tower." Is the tower the same as the desktop?
>>
>> You write that you "checked TCP/IP properties and all of the IP
>> addresses are the same as before." For which adapter? And what are
>> these "IP addresses"? Did you set this adapter to have a static IP address?
>>
>> If you are attempting to connect wirelessly from the computer for which
>> you provided the ipconfig /all results, your wireless adapter is
>> probably powered off (it will still report that it is "working
>> properly"). Check the adapter's properties and/or read its User Guide.
>>
>> BTW, how did you determine that the router was working OK if you can't
>> connect to it?
>>
>> --
>> Lem
>>
>> Apollo 11 - 40 years ago:
>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>> .
>>


You still haven't cleared things up.

From the ipconfig info you posted earlier, there are *two* adapters
associated with your desktop PC (aka tower) -- one wired and one
wireless (i.e., "Ethernet adapter Wireless Network Connection" and
"Ethernet adapter Local Area Connection").

There is no need to take the cover off yet. Instead, do the following:

Open a Command Prompt window and type the following:

Type the following commands and press the Enter key after each of them:

set comp > c:\test.txt
ipconfig /all >> c:\test.txt
notepad c:\test.txt

Then paste *all* of the contents into your reply.

Also, please answer the following:

- Is this computer physically connected to the router with an Ethernet
cable?

- What did you do to "reset" the router?

- Does your new laptop successfully connect to the router? By wire or
wireless?

--
Lem

Apollo 11 - 40 years ago:
http://www.nasa.gov/mission_pages/ap...0th/index.html
 
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John
Guest
Posts: n/a

 
      01-07-2010, 10:59 PM
Here's what I think your problem is:

You have 2 network adapters:
- a wired adapter: Intel PRO/100 VE
- a wireless adapter: D-Link WDA-2320

The wired adapter is functioning. It's configured with a static IP (shown
below) but it isn't plugged in to your router. Therefore you see "Media
Disconnected".

The wireless adapter isn't functioning because you didn't install the
correct driver for it or for some other reasons.

Check your Device Manager. Make sure D-Link WDA-2320 WiFi adapter is using
the correct driver and functioning.

"K-Bob" <(E-Mail Removed)> wrote in message
news:CFEC3086-B29C-46D9-8956-(E-Mail Removed)...
> The wireless adapter is installed in the tower of the desktop PC. I had
> to
> take the cover off of the tower to originally install this adapter. There
> is
> only one adapter.
>
> The Internet Protocol Properties are:
> IP address: 192.168.0.10
> Subnet mask: 255.255.255.0
> Default Gateway: 192.168.0.1
>
> DNS Server Addresses:
> Preferred DNS Server: 192.168.0.1
> Alternate DNS Server: 75.0.201.137
>
> The D-Link support technician stated that the lights that were displayed
> on
> the unit indicated the router was functioning properly and if there were
> no
> IP addresses showing up when I executed the run prompt cmd, ipconfig, then
> that indicated the problem might be with the harddrive (tower, desktop,
> whatever you want to call it).
>
> I will attempt to take the cover off of the tower and take out and put
> back
> in the adapter and see if that does anything until I get further guidance
> from someone in the community.
> Thanks -- K-Bob
>
> "Lem" wrote:
>
>> K-Bob wrote:
>> > From the cmd prompt, I entered ipconfig /renew then exited the screen
>> > and
>> > restarted the PC and then did a ipconfig /all and this is what came up:
>> > Windows IP Configuration
>> > Host Name: D3584CB1
>> > Primary Dns Suffix: (it was blank)
>> > Mode Type: Hybrid
>> > IP Routing Enabled: No
>> > WINS Proxy Enabled: No
>> > Ethernet adapter Wireless Network Connection:
>> > Media State: Media Disconnected
>> > Description: D-Link WDA-2320 Desktop Adapter
>> > Physical Address: 00-21-91-1C-C5-9F
>> > Ethernet adapter Local Area Connection:
>> > Media State: Media Disconnected
>> > Description: Intel <R> PRO/100 VE Network Connection
>> > Physical Address: 00-16-76-9A-B2-E5
>> >
>> > Still no IP addresses showing up!! Any other suggestions.
>> > K-Bob
>> >
>> > "John" wrote:
>> >
>> >> "K-Bob" <(E-Mail Removed)> wrote in message
>> >> news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
>> >>> Desktop PC with Windows XP -- had to reset the D-Link router to
>> >>> configure
>> >>> additional laptop computer I just purchased and upon doing so have
>> >>> lost
>> >>> capability of wireless networking. Spoke to support person at D-Link
>> >>> and
>> >>> after going over a few things, it was determined there is nothing
>> >>> wrong
>> >>> with
>> >>> the router. I also went in to Control Panel, Network Connections and
>> >>> checked
>> >>> TCP/IP properties and all of the IP addresses are the same as before.
>> >>> Also
>> >>> did a check on the D-Link adapter installed in tower and computer
>> >>> states
>> >>> it
>> >>> is working properly. However, when I do the run command and type in
>> >>> ipconfig
>> >>> /all, no IP addresses show up.
>> >>> So what is the next step to try and resolve this issue?
>> >> Try one of the following:
>> >> - ipconfig /renew
>> >> - restart PC
>> >>
>> >>
>> >> .
>> >>

>>
>> You won't get any IP addresses if your adapters are disconnected, and
>> that's what "Media Disconnected" means.
>>
>> Your post is unclear. Remember, we can't see what you have. You start
>> off talking about a "desktop PC" and then refer to the wireless adapter
>> installed "in tower." Is the tower the same as the desktop?
>>
>> You write that you "checked TCP/IP properties and all of the IP
>> addresses are the same as before." For which adapter? And what are
>> these "IP addresses"? Did you set this adapter to have a static IP
>> address?
>>
>> If you are attempting to connect wirelessly from the computer for which
>> you provided the ipconfig /all results, your wireless adapter is
>> probably powered off (it will still report that it is "working
>> properly"). Check the adapter's properties and/or read its User Guide.
>>
>> BTW, how did you determine that the router was working OK if you can't
>> connect to it?
>>
>> --
>> Lem
>>
>> Apollo 11 - 40 years ago:
>> http://www.nasa.gov/mission_pages/ap...0th/index.html
>> .
>>



 
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John
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      01-07-2010, 11:20 PM

"John" <a> wrote in message news:efFA8V$(E-Mail Removed)...
>
> The wireless adapter isn't functioning because you didn't install the
> correct driver for it or for some other reasons.


Correction
Perhaps your wireless adapter is functioning but has a problem joining your
wireless network.


 
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K-Bob
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Posts: n/a

 
      01-07-2010, 11:26 PM
PROBLEM SOLVED!!!!
It turned out that it WAS the adapter installed in the "tower". I took it
out and reinstalled it and rebooted the PC and the 2 green lights on the
adapter came on. So I am back to running wireless with the desktop and my
new laptop.

Thanks a bunch for your assistance. When you mentioned the fact that IP
addresses were not showing because of the adapter it sent me off in the right
direction.

"Lem" wrote:

> K-Bob wrote:
> > The wireless adapter is installed in the tower of the desktop PC. I had to
> > take the cover off of the tower to originally install this adapter. There is
> > only one adapter.
> >
> > The Internet Protocol Properties are:
> > IP address: 192.168.0.10
> > Subnet mask: 255.255.255.0
> > Default Gateway: 192.168.0.1
> >
> > DNS Server Addresses:
> > Preferred DNS Server: 192.168.0.1
> > Alternate DNS Server: 75.0.201.137
> >
> > The D-Link support technician stated that the lights that were displayed on
> > the unit indicated the router was functioning properly and if there were no
> > IP addresses showing up when I executed the run prompt cmd, ipconfig, then
> > that indicated the problem might be with the harddrive (tower, desktop,
> > whatever you want to call it).
> >
> > I will attempt to take the cover off of the tower and take out and put back
> > in the adapter and see if that does anything until I get further guidance
> > from someone in the community.
> > Thanks -- K-Bob
> >
> > "Lem" wrote:
> >
> >> K-Bob wrote:
> >>> From the cmd prompt, I entered ipconfig /renew then exited the screen and
> >>> restarted the PC and then did a ipconfig /all and this is what came up:
> >>> Windows IP Configuration
> >>> Host Name: D3584CB1
> >>> Primary Dns Suffix: (it was blank)
> >>> Mode Type: Hybrid
> >>> IP Routing Enabled: No
> >>> WINS Proxy Enabled: No
> >>> Ethernet adapter Wireless Network Connection:
> >>> Media State: Media Disconnected
> >>> Description: D-Link WDA-2320 Desktop Adapter
> >>> Physical Address: 00-21-91-1C-C5-9F
> >>> Ethernet adapter Local Area Connection:
> >>> Media State: Media Disconnected
> >>> Description: Intel <R> PRO/100 VE Network Connection
> >>> Physical Address: 00-16-76-9A-B2-E5
> >>>
> >>> Still no IP addresses showing up!! Any other suggestions.
> >>> K-Bob
> >>>
> >>> "John" wrote:
> >>>
> >>>> "K-Bob" <(E-Mail Removed)> wrote in message
> >>>> news:16A54130-9858-4BDE-BB52-(E-Mail Removed)...
> >>>>> Desktop PC with Windows XP -- had to reset the D-Link router to configure
> >>>>> additional laptop computer I just purchased and upon doing so have lost
> >>>>> capability of wireless networking. Spoke to support person at D-Link and
> >>>>> after going over a few things, it was determined there is nothing wrong
> >>>>> with
> >>>>> the router. I also went in to Control Panel, Network Connections and
> >>>>> checked
> >>>>> TCP/IP properties and all of the IP addresses are the same as before.
> >>>>> Also
> >>>>> did a check on the D-Link adapter installed in tower and computer states
> >>>>> it
> >>>>> is working properly. However, when I do the run command and type in
> >>>>> ipconfig
> >>>>> /all, no IP addresses show up.
> >>>>> So what is the next step to try and resolve this issue?
> >>>> Try one of the following:
> >>>> - ipconfig /renew
> >>>> - restart PC
> >>>>
> >>>>
> >>>> .
> >>>>
> >> You won't get any IP addresses if your adapters are disconnected, and
> >> that's what "Media Disconnected" means.
> >>
> >> Your post is unclear. Remember, we can't see what you have. You start
> >> off talking about a "desktop PC" and then refer to the wireless adapter
> >> installed "in tower." Is the tower the same as the desktop?
> >>
> >> You write that you "checked TCP/IP properties and all of the IP
> >> addresses are the same as before." For which adapter? And what are
> >> these "IP addresses"? Did you set this adapter to have a static IP address?
> >>
> >> If you are attempting to connect wirelessly from the computer for which
> >> you provided the ipconfig /all results, your wireless adapter is
> >> probably powered off (it will still report that it is "working
> >> properly"). Check the adapter's properties and/or read its User Guide.
> >>
> >> BTW, how did you determine that the router was working OK if you can't
> >> connect to it?
> >>
> >> --
> >> Lem
> >>
> >> Apollo 11 - 40 years ago:
> >> http://www.nasa.gov/mission_pages/ap...0th/index.html
> >> .
> >>

>
> You still haven't cleared things up.
>
> From the ipconfig info you posted earlier, there are *two* adapters
> associated with your desktop PC (aka tower) -- one wired and one
> wireless (i.e., "Ethernet adapter Wireless Network Connection" and
> "Ethernet adapter Local Area Connection").
>
> There is no need to take the cover off yet. Instead, do the following:
>
> Open a Command Prompt window and type the following:
>
> Type the following commands and press the Enter key after each of them:
>
> set comp > c:\test.txt
> ipconfig /all >> c:\test.txt
> notepad c:\test.txt
>
> Then paste *all* of the contents into your reply.
>
> Also, please answer the following:
>
> - Is this computer physically connected to the router with an Ethernet
> cable?
>
> - What did you do to "reset" the router?
>
> - Does your new laptop successfully connect to the router? By wire or
> wireless?
>
> --
> Lem
>
> Apollo 11 - 40 years ago:
> http://www.nasa.gov/mission_pages/ap...0th/index.html
> .
>

 
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