Internal Phone wiring - Broadband synchronisation problems

Just recently set up a couple of friends with broadband. Both had
difficulties with getting the ADSL modem to synchronise.

With one it was an exchange problem, and the other would only work if it was
plugged into the master phone socket. As I understand it the customer is
responsible for all internal phone wiring and the network provider is only
responsible for the master socket.

Are there any quick methods of diagnosing or isolating where the problem
might be?

On Fri, 12 Aug 2005 13:44:40 +0100, "Euclid" <(E-Mail Removed)>
wrote:

>Are there any quick methods of diagnosing or isolating where the problem
>might be?

if the master socket has a detachable lower faceplate (type NTE5) then
detach it and plug into the test socket below
http://www.clarity.it/telecoms/adsl_faceplate.htm#part3

that's the best signla available - right on the line with no
extensions.

as for locating the exact issue, taking the system apart and adding it
bit by bit is the only way really. The ringing / bell wire itself is
often the cause of problems so a perfectly good phone extension system
may not work with ADSL - there is no fault to diagnose.

Phil
--
Tiscali - dialup speeds at Broadband prices, see
http://bbs.adslguide.org.uk/postlist...&Board=tiscali

AOL - the unlimited ISP of choice for heavy downloaders.

In an earlier contribution to this discussion,
Euclid <(E-Mail Removed)> wrote:

> Just recently set up a couple of friends with broadband. Both had
> difficulties with getting the ADSL modem to synchronise.
>
> With one it was an exchange problem, and the other would only work if
> it was plugged into the master phone socket. As I understand it the
> customer is responsible for all internal phone wiring and the network
> provider is only responsible for the master socket.
>
> Are there any quick methods of diagnosing or isolating where the
> problem might be?

I wouldn't even bother! I'd fit a filtered faceplate (from Solwise or
Clarity) to the master socket in place of the BT-supplied faceplate
(assuming the master is an NTE5) and connect the ADSL modem into the ADSL
socket of that. If the modem needs to be somewhere other than close to the
master, I'd run a dedicated *digital* extension to a convenient location.
That way, your ADSL kit is effectively connected directly to the cable
coming from the exchange, and any dodgy extension wiring is isolated from
the ADSL signal by being on the other side of a filter.
--
Cheers,
Tim
______
Please reply to newsgroup. Reply address is invalid.

On Friday, in article <(E-Mail Removed)>
(E-Mail Removed) "Tiscali Tim" wrote:

> In an earlier contribution to this discussion,
> Euclid <(E-Mail Removed)> wrote:
>
> > Just recently set up a couple of friends with broadband. Both had
> > difficulties with getting the ADSL modem to synchronise.
> >
> > With one it was an exchange problem, and the other would only work if
> > it was plugged into the master phone socket. As I understand it the
> > customer is responsible for all internal phone wiring and the network
> > provider is only responsible for the master socket.
> >
> > Are there any quick methods of diagnosing or isolating where the
> > problem might be?
>
> I wouldn't even bother! I'd fit a filtered faceplate (from Solwise or
> Clarity) to the master socket in place of the BT-supplied faceplate
> (assuming the master is an NTE5) and connect the ADSL modem into the ADSL
> socket of that. If the modem needs to be somewhere other than close to the
> master, I'd run a dedicated *digital* extension to a convenient location.
> That way, your ADSL kit is effectively connected directly to the cable
> coming from the exchange, and any dodgy extension wiring is isolated from
> the ADSL signal by being on the other side of a filter.

You're correct about the BT/User split on this.

You may have a dud microfilter. My ISP supplied two. One worked, one
didn't. They did replace the faulty one, after I'd explained the
symptoms (the modem worked with one filter, but not the other). If you
can say you've checked the filters on another line, that will help.

The NTE5 fix is probably the best way to go. A voice line will work with
all sorts of installation flaws that will mess up the ADSL signal. If
there's enough slack on the wire, and no awkward furniture, it's worth
pulling the faceplate (just a big plug really) and trying the internal
socket. It's what the BT engineer would do.

--
David G. Bell -- SF Fan, Filker, and Punslinger.

"I am Number Two," said Penfold. "You are Number Six."