(E-Mail Removed) wrote:
>> From time to time my line keeps dropping out. It appears to be
>> associated with heavy rainfall. Could I have a problem on the
>> connection to my house?
>
> Water in the underground ducts and street cable, if off a pole
> with a dropwire maybe the junction box at the top of the pole.
Or the junction at the fix, or the leadin, or even the ingress of water
where the external is connected to internal (oops I nearly forgot, overhead
going thru that tree in the front garden, it could be there)....Any
externally run extensions??? If so the ingress of water there as well. Any
sockets on the external walls, damp......
The list goes on, the problems can occur anywhere & it isn't neccesarily in
the external network, it can be anywhere & the end user has to do the same
checks as normal.
Oh by the way, if you do have a tree in your front garden which is rubbing
the dropwire, it's your responcability to make sure it doesn't damage you
line, it's entirely a different matter if it's in any other position.