Information on Tiscali VAT invoices

Hello

Thanks for all the information on Tiscali's service. I thought I'd reply
back with what I've found about their invoices, following looking at my
customer's first invoice today. They do show their VAT number, as indeed
they ought to, from a VAT requirement.

However they do appear to be a load of clowns though - there's no postal
address on the printed invoice which came through the post and apparently,
when my customer had cause to phone them a few days ago to check whether it
was paid via direct debit or paid manually, they said they don't print
invoices, but only e-mail them! That's amazing, given that I'm holding a
physical invoice right now.

I really worry sometimes about what we're going to do in the future, when
every one of the organisations we deal with are incompetent like this - I
can imagine leaving work every day totally stressed out by these individuals
and wanting to commit suicide.

What's happended to good reliable staff? Is it because their staffs'
average age is around ten years? Anyway, enough of my ranting...

Matt

"Matt" <(E-Mail Removed)> wrote in message
news:dfpelb$jh2$(E-Mail Removed)...
> Hello
>
> Thanks for all the information on Tiscali's service. I thought I'd reply
> back with what I've found about their invoices, following looking at my
> customer's first invoice today. They do show their VAT number, as indeed
> they ought to, from a VAT requirement.
>
> However they do appear to be a load of clowns though - there's no postal
> address on the printed invoice which came through the post and apparently,
> when my customer had cause to phone them a few days ago to check whether
> it
> was paid via direct debit or paid manually, they said they don't print
> invoices, but only e-mail them! That's amazing, given that I'm holding a
> physical invoice right now.
>
> I really worry sometimes about what we're going to do in the future, when
> every one of the organisations we deal with are incompetent like this - I
> can imagine leaving work every day totally stressed out by these
> individuals
> and wanting to commit suicide.
>
> What's happended to good reliable staff? Is it because their staffs'
> average age is around ten years? Anyway, enough of my ranting...
>
> Matt
>
>

You used to have to provide a full VAT invoice (address, VAT numbers etc.)
for all sales over £50.

I think the limit for a full VAT invoice has been raised to ~£200. Below
that you only have to show basic details like company name, goods and
amount.

I also think that if you supply a VAT invoice by email (with the customer's
consent) then you no longer have to supply a paper one.

Then again there are always going to be companies who can't do basic
paperwork.