An incompatable product?

ADSL Checker Results (for 0120439**3)
Your telephone exchange BOLTON (LCBOL) does support ADSL however there is a
generic incompatible product on your line which would prevent you from
successfully applying for ADSL.

Does anyone know what this could mean?
I am applying for Broadband for a theatre, and we get this result on our
main number. However everythings okay on our seperate box office line, but
we want it on our standard line. If anyone can shed any light on this then I
would be most greatful. If you need the full telephone number I will supply
as per request.

Thanks alot!

"Dr. Compynei" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> ADSL Checker Results (for 0120439**3)
> Your telephone exchange BOLTON (LCBOL) does support ADSL however there is
> a generic incompatible product on your line which would prevent you from
> successfully applying for ADSL.
>
> Does anyone know what this could mean?
> I am applying for Broadband for a theatre, and we get this result on our
> main number. However everythings okay on our seperate box office line, but
> we want it on our standard line. If anyone can shed any light on this then
> I would be most greatful. If you need the full telephone number I will
> supply as per request.
>
> Thanks alot!
>

Dacs (Line sharing device),TPON (Fibre optic cables) or Line concentrator
(Line sharing device)

"Dr. Compynei" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> ADSL Checker Results (for 0120439**3)
> Your telephone exchange BOLTON (LCBOL) does support ADSL however there is
> a generic incompatible product on your line which would prevent you from
> successfully applying for ADSL.
>
> Does anyone know what this could mean?
> I am applying for Broadband for a theatre, and we get this result on our
> main number. However everythings okay on our seperate box office line, but
> we want it on our standard line. If anyone can shed any light on this then
> I would be most greatful. If you need the full telephone number I will
> supply as per request.
>
> Thanks alot!
>
>
Are you on ISDN or Highway on that number?

"Dr. Compynei" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> ADSL Checker Results (for 0120439**3)
> Your telephone exchange BOLTON (LCBOL) does support ADSL however there is
> a generic incompatible product on your line which would prevent you from
> successfully applying for ADSL.
>
> Does anyone know what this could mean?
> I am applying for Broadband for a theatre, and we get this result on our
> main number. However everythings okay on our seperate box office line, but
> we want it on our standard line. If anyone can shed any light on this then
> I would be most greatful. If you need the full telephone number I will
> supply as per request.
>
> Thanks alot!
>
>
Couple of pages here might help, not everyone realises about the Redcare and
metering ones, which you may well have, check your bill.

http://www.plus.net/support/adsl/ads...1a2ea962915745
http://www.businessdata.co.uk/faqs.html#17

"Dr. Compynei" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> ADSL Checker Results (for 0120439**3)
> Your telephone exchange BOLTON (LCBOL) does support ADSL however there is
> a generic incompatible product on your line which would prevent you from
> successfully applying for ADSL.
>
> Does anyone know what this could mean?
> I am applying for Broadband for a theatre, and we get this result on our
> main number. However everythings okay on our seperate box office line, but
> we want it on our standard line. If anyone can shed any light on this then
> I would be most greatful. If you need the full telephone number I will
> supply as per request.

DACS is the most common incompatible product on peoples lines. Thats a unit
which kind of splits the line into 2 to allow 2 people to share a line. Its
not possible to have adsl on dacs. If it is dacs then its likely BT will
remove it to process the order.

"Dr. Compynei" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> ADSL Checker Results (for 0120439**3)
> Your telephone exchange BOLTON (LCBOL) does support ADSL however there is
a
> generic incompatible product on your line which would prevent you from
> successfully applying for ADSL.
>
> Does anyone know what this could mean?
> I am applying for Broadband for a theatre, and we get this result on our
> main number. However everythings okay on our seperate box office line, but
> we want it on our standard line. If anyone can shed any light on this then
I
> would be most greatful. If you need the full telephone number I will
supply
> as per request.
>
> Thanks alot!
>
>

Hi,

Is the main number part of a switchboard or PBX system? There are a number
of services that are incompatible with ADSL, you can see a list at

http://www.plus.net/support/adsl/adsl_rejections.shtml

I would recommend contacting BT Retail's Customer Services on I think 152
(assuming it's a business line) and ask them what services you subscribe to
on that line if you aren't sure.

One the items they say you have will likely be on the list above.


--
With Regards,

Dave,
--
| Dave Tomlinson Broadband Solutions For
| Customer Support for Home & Business
| PlusNet plc @ http://www.plus.net
+ ----- My Referrals - It pays to recommend PlusNet -----

"Steve P" wrote:
> Are you on ISDN or Highway on that number?

Nope...

"PlusNet Support Team" wrote:
> Hi,
>
> Is the main number part of a switchboard or PBX system? There are a number
> of services that are incompatible with ADSL, you can see a list at
>
> http://www.plus.net/support/adsl/adsl_rejections.shtml

Thanks for that link. I've just realised the Fire Alarm and Burglar Alarm
are connected up to the phone.

This website seems to suggest it could be the reason. Could it be so?

Guess we shall just have to have it installed on the box office line...

On Sun, 13 Mar 2005 15:56:53 -0000, "Dr. Compynei" <(E-Mail Removed)> wrote:

>"PlusNet Support Team" wrote:
>> Hi,
>>
>> Is the main number part of a switchboard or PBX system? There are a number
>> of services that are incompatible with ADSL, you can see a list at
>>
>> http://www.plus.net/support/adsl/adsl_rejections.shtml
>
>Thanks for that link. I've just realised the Fire Alarm and Burglar Alarm
>are connected up to the phone.
>
>This website seems to suggest it could be the reason. Could it be so?
>
>Guess we shall just have to have it installed on the box office line...
>

Just out of interest, why did you want the ADSL service on a particular number; location of the
socket outlet perhaps or something else?

David Bradley

"David Bradley" wrote:
>
> Just out of interest, why did you want the ADSL service on a particular
> number; location of the
> socket outlet perhaps or something else?

Location of socket is the main reason.

The main line runs to a Payphone and upstairs into the technical control
room to a phone system. We want to install a router up here for the techys
to use aswell as the box office.

Would I be right in thinking once its on this line, the Phone system and
Payphone will jsut need a microfilter?