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HP wireless assistant issues

 
 
bsmccann
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      12-24-2007, 09:05 PM

So when I woke up this morning, my HP zd8230us no longer sees any
wireless networks. I've been rummaging around through this forum and
found this info...

The possibilities (in order of most likely):
1. There is a wireless button or on off switch somewhere on your
laptop. For HP, it's usually a button dead center above the keyboard
area, with a bright blue LED that's lit when the wireless is enabled.
Sometimes, it's a slide switch on the front left of the laptop. It's
there, somewhere.
2. Windoze will allow you to enable or disable the wireless device.
Go unto:
Control Panel -> Network
Find the wireless device. *RIGHT* click and see if it says "enable"
or "disable" at the top of the list.
3 Many laptops come with "wireless managers" that take over running
the wireless and sometimes the ethernet devices. I have no clue what
comes with your unspecified model HP that might be a laptop. However,
if you do happen to have something other than Windoze Wireless Zero
Config running the wireless, check its settings for enable/disable.
4. The BIOS sometimes has a wireless enable or disable setting.

....which I've already gone through. BIOS is enabled, Network through
the control panel is enabled, WZD (I think thats what the initials were)
is started and automatic...

...But my little antenna button on the top of my notebook isn't turning
on. When I press it, nothing happens. When I rt-click on the antenna
in the taskbar and click turn on all devices, a balloon pops up and says
everything is DISABLED. :huh: An uninstall and reinstall of the HP
wireless assistant has not fixed the issue. Oh, and the router is
working perfectly fine (my XBOX still works wirelessly).


So I'm baffled. Sorry for the wall of text, but any help would be
greatly appreciated!!!


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Jeff Liebermann
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      12-24-2007, 11:34 PM
bsmccann <(E-Mail Removed)> hath wroth:
>So when I woke up this morning, my HP zd8230us no longer sees any
>wireless networks.


Are you sure you're awake and not dreaming? Place finger in candle
flame. If you scream with pain, you're awake. Otherwise, go back to
sleep and the laptop should be fine when you wake up.

>I've been rummaging around through this forum and
>found this info...


Good idea. Read before write.

Is your zd8230us running XP or Vista?

>The possibilities (in order of most likely):
>1. There is a wireless button or on off switch somewhere on your
>laptop. For HP, it's usually a button dead center above the keyboard
>area, with a bright blue LED that's lit when the wireless is enabled.
>Sometimes, it's a slide switch on the front left of the laptop. It's
>there, somewhere.
>2. Windoze will allow you to enable or disable the wireless device.
>Go unto:
>Control Panel -> Network
>Find the wireless device. *RIGHT* click and see if it says "enable"
>or "disable" at the top of the list.
>3 Many laptops come with "wireless managers" that take over running
>the wireless and sometimes the ethernet devices. I have no clue what
>comes with your unspecified model HP that might be a laptop. However,
>if you do happen to have something other than Windoze Wireless Zero
>Config running the wireless, check its settings for enable/disable.
>4. The BIOS sometimes has a wireless enable or disable setting.


Sounds familiar. Note that there is quite a bit of interaction
between these features. You can disable the wireless in two places,
and end up with all the indicators appearing to work, but the wireless
is still comatose. There's also the possibility of mechanical
problems. Open the door on the bottom of the laptop, and inspect the
two antenna cables. They sometimes fall off. Also, remove the
MiniPCI card temporarily from it's socket and re-insert. Sometimes
the cards don't quite fit.

>...which I've already gone through. BIOS is enabled, Network through
>the control panel is enabled, WZD (I think thats what the initials were)
>is started and automatic...


WZC is Wireless Zero Config. If you have XP, you also may have HP
Wireless Assistant, which appears in the system tray. Check its
settings.

>..But my little antenna button on the top of my notebook isn't turning
>on.


That's not good. Time for the grand reset cerimony. Shut down the
laptop normally. Remove the AC power adapter. Remove the battery. Go
away for about 3-5 minutes to make absolutely sure everything
discharges. Replace battery. Apply AC power. Try again.

>When I press it, nothing happens.


Are you pressing the button or the blue light? Don't laugh but I had
a customer with eyesight problems who couldn't make the distinction.

>When I rt-click on the antenna
>in the taskbar and click turn on all devices, a balloon pops up and says
>everything is DISABLED.


Well, then the wireless card probably is disabled somewhere. The
question is where. I can't think of any additional ways to
enbale/disable the wireless device other than physically removing it.
I suggest you check your assumptions and try my list again.

>:huh:


Don't worry. The culprit will be obvious immediately after you
blunder across the cause. In my case, when something changes by
itself, I usually blame Windoze Update or the cat.

>An uninstall and reinstall of the HP
>wireless assistant has not fixed the issue.


I have yet to see a benifit to that program. I usually uninstall it.

>Oh, and the router is
>working perfectly fine (my XBOX still works wirelessly).


I should hope so. I don't know of any way that a wireless router can
disable a clients wireless device. However, that would be a nice
addition to 802.11, where the access point owner can vaporize or
disable a attacking client adapter.

>So I'm baffled. Sorry for the wall of text, but any help would be
>greatly appreciated!!!


Last resort (and I do mean last).
1. Go to Control Panel -> Network and right click on the wireless
device. Select "Repair". Sometimes, this works.
2. Accessories -> System Tools -> System Restore
Roll back your Windoze registry to yesterday, when it was working. If
you've installed applications and updates, be prepared to reinstall
them.

--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
 
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DTC
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      12-25-2007, 01:09 AM
Jeff Liebermann wrote:
> That's not good. Time for the grand reset cerimony.


Followed by pressing the master reset button. [snicker]
 
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Jeff Liebermann
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      12-25-2007, 01:46 AM
DTC <(E-Mail Removed)> hath wroth:

>Jeff Liebermann wrote:
>> That's not good. Time for the grand reset cerimony.

>
>Followed by pressing the master reset button. [snicker]


The typical HP laptop doesn't have a master reset button. However,
one can easily be added through the USB port:
<http://usb.brando.com.hk/prod_detail.php?prod_id=00306>


--
Jeff Liebermann (E-Mail Removed)
150 Felker St #D http://www.LearnByDestroying.com
Santa Cruz CA 95060 http://802.11junk.com
Skype: JeffLiebermann AE6KS 831-336-2558
 
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