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HP Officejet 7410 stopped printing

 
 
sander44
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      03-18-2006, 01:45 PM
I have a 7410 officejet all in one that has been working perfectly for the
past month. But all of a sudden it stopped printing from my desktop. I
indicates something is not connected. I checked everything. It continues to
print wireless from my laptop, my fax works, I have been on the phone with
the router company and it's fine, I have spent two days with the HP people -
no solution has worked. I don't know what to do. It'll work with a USB cord
but not wireless anymore.
--
sander44
 
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Jack
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      03-18-2006, 03:40 PM
Hi

If it prints OK from one computer, then the printer and the Router should be
OK.

Assuming that your Network connection is working well when using the
Not-Printing computer, then I would try to uninstall the printer software
and reinstall it.

Otherwise if there is No network connection at all between the Router and
the Not-Printing Computer.

In General, you can debug the Network Settings of a computer by following
these steps.

Step One. Check the Network parameters in the Computer's Device Manager.
Make sure that the Network Card drivers are installed correctly; i.e. there
is No IRQ conflict, and No Ghost installation.
http://www.ezlan.net/faq#ghost

Step Two Verify Basic network setting in the OS:
http://www.ezlan.net/Installing#verify If the above two Steps indicates that
every thing looks good but functionally it does not work.

Step Three. Check (and repair if necessary) the Socket Layers, Winsock, and
or refresh the TCP/IP Stack. http://www.ezlan.net/clean#refreshnet

If need to Reinstall; Log to this page it have a lot of links to
instructions for Windows Network
Installation -http://www.ezlan.net/Installing.html

Jack (MVP-Networking).



"sander44" <(E-Mail Removed)> wrote in message
news:460EEB53-65EE-4A4A-8B57-(E-Mail Removed)...
>I have a 7410 officejet all in one that has been working perfectly for the
> past month. But all of a sudden it stopped printing from my desktop. I
> indicates something is not connected. I checked everything. It continues
> to
> print wireless from my laptop, my fax works, I have been on the phone with
> the router company and it's fine, I have spent two days with the HP
> people -
> no solution has worked. I don't know what to do. It'll work with a USB
> cord
> but not wireless anymore.
> --
> sander44



 
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