Hookup to Cable Modem

On Tue, 4 Jan 2011 01:13:21 -0600, Michael Dobony
<(E-Mail Removed)> wrote:

>On Mon, 03 Jan 2011 22:15:15 -0600, Char Jackson wrote:
>
>> On Mon, 3 Jan 2011 21:34:57 -0600, Michael Dobony
>> <(E-Mail Removed)> wrote:
>>
>>>On Fri, 31 Dec 2010 13:40:45 -0600, Char Jackson wrote:
>>>
>>>> Here's how I would proceed, if it were me:
>>>> 1. Full 30-second factory reset of the modem.
>>>> 2. Connect an Ethernet cable from the modem to the router's WAN port.
>>>> 3. Reboot the modem so it learns the MAC address of the router.
>>>> 4. Connect a computer (via Ethernet) to one of the router's LAN ports.
>>>> 5. Log into the router and check the Status pages. Verify that the
>>>> router has requested and received a routable IP address from your ISP,
>>>> as well as one or more valid DNS addresses. Go to the router's Admin
>>>> page and use Ping or Traceroute to check connectivity FROM THE ROUTER
>>>> to an Internet IP address. (4.2.2.4 and 8.8.8.8 are two addresses that
>>>> are easy to remember.) If the router can reach those addresses, then
>>>> the path from the router to the Internet is good. At that point, if
>>>> you still can't pass traffic from your PC to the Internet, it's the
>>>> router itself that's blocking the traffic. Since you would have done a
>>>> full 30-second factory reset prior to this, things like access filters
>>>> will be disabled, so I would suspect a bad router.
>>>
>>>Nope, no access through ping or trace. Tried that. Both routers are working
>>>in other environments with no adjustments from factory other than custom
>>>names and password protection on the wireless.
>>
>> What about the most important part of those steps, verifying that the
>> router successfully acquired a routable IP from your ISP?
>
>No, it is not. That is the problem!

I agree, that is the problem. Up to this point, I have assumed that
your ISP uses DHCP to assign you a routable IP address, but it's
possible that they use something else, such as PPPOE. Find out, either
by searching their web site or by calling them, whatever, because
until you can get them to assign you a routable IP, you're not going
anywhere.