On Mon, 03 May 2004 20:01:08 +0000, Bananas in the Falklands wrote:
>> Guessing some ISPs are starting to require valid email.ISP accounts to
>> try to foil some the virus engines and spammers.
>
> all rr.com smtp traffic is blocked here - get mom a better isp that
> responds to abuse@ address
Agreed, RR.com is probably the worst of the bunch, and almost all major
ISP's in the US are bad in their own way. RR blocks mail in an
indiscriminate fashion. NO ONE should count on being able to receive
mail at any *@*.rr.com address!
My solution to email problems was to get a virtual Linux server for a
low monthly fee ...
http://www.redwoodvirtual.com/ , I can highly
recommend them ... and set up my mail server there. No more being
blacklisted, no more wondering if my mail was going through (I can see
the logs in real-time if I want to.) Most importantly, my mail isn't
subject to the whims of censor-minded halfwits at some ISP.
Ah, but in some cases it still IS. Enter rr.com! Yes, my server's in
one of their blocked netblocks. They block the whole /24, which in fact
is not entirely under the control of my provider, who got a /27 from
THEIR provider, he.net. In February, shortly after I started my service
with redwoodvirtual.com, I tried to send to a *.rr.com user and found
out about the blacklist. I wrote to their Abuse department to inquire
as to why they are blocking me.
You can guess what the response was ... that's right, still waiting.
Comcast is my ISP, and whilst the network is superb, the level of Clue
among support personnel is extremely low. Not that I have suffered as a
result of this, however: only one of their techs was ever so stupid as
to insist that I reboot my gateway machine, and I lied to him.
A Winbox here caught a worm in March, and it was sending out spams by
the thousands. I'm not much of a logwatcher, the fact that I have the
real-time capability notwithstanding, and it took me a fortnight to
catch the problem. (I posted about it, along with a tribute to good old
in.identd, in c.o.l.security around the end of March.)
On the eleventh day of said fortnight,
(E-Mail Removed) (harvest THAT
one, spambots!!

received a complaint about me. 5 weeks after the
first spams went out, I got a telephone call from Abuse asking me to
check my comcast.net address (which I refuse to use, and I have told
them so!)
Sure enough, it was about the fortnight of spamming, which I had
stopped 3 weeks prior to getting the call.
Absolutely disgusting. They take that long to get around to these
complaints, and they don't even bother to check to see if a problem is
still occurring.
<wish>
I wish it were possible to boycott companies for lack of Clue. Really,
they have a moral responsibility to customers to hire people who
understand their business! I haven't found many in ANY aspect of
computing ... hardware, software, and services ... who do. Exactly one
I remember, in fact: Tiara ARCNet. They went bankrupt. I called their
toll-free support number one evening in the late '90's, and I was
amazed to find someone on the other end who really knew the hardware
and software!
Maybe that's why they went bankrupt? Does the market not support honest
and Clueful business? I can imagine how a toll-free support line could
be inundated with lusers ...
</wish>
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