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HOMECHOICE BAD CUSTOMER SERVICE

 
 
rusmi@yahoo.com
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      01-12-2006, 02:00 PM
Ten days ago I applied to Homechoice for the base pack but since then I
have not received any call nor email confirmation from them. I called
them 3 times and every time after waiting 10 minutes I have been told
that a customer service reppresentative was going to call me very
shortly (did not happened). I also wrote them 2 emails but without
success, I was just wondering how can they make good business if they
ignore their potential customer?
Tom

 
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Colin Forrester
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      01-12-2006, 04:31 PM
(E-Mail Removed) wrote:
> Ten days ago I applied to Homechoice for the base pack but since then I
> have not received any call nor email confirmation from them. I called
> them 3 times and every time after waiting 10 minutes I have been told
> that a customer service reppresentative was going to call me very
> shortly (did not happened). I also wrote them 2 emails but without
> success, I was just wondering how can they make good business if they
> ignore their potential customer?


I presume that you will look elsewhere now - and if not why not?

 
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kraftee
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      01-12-2006, 11:05 PM
(E-Mail Removed) wrote:
> Ten days ago I applied to Homechoice for the base pack but since
> then
> I have not received any call nor email confirmation from them. I
> called them 3 times and every time after waiting 10 minutes I have
> been told that a customer service reppresentative was going to call
> me very shortly (did not happened). I also wrote them 2 emails but
> without success, I was just wondering how can they make good
> business if they ignore their potential customer?
> Tom


Take this as a sign of how things would be if you ever do get around
to signing up & then look elsewhere..


 
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