Home Highwy to Braodband

What do I have to do to get BT to remove my home highway and activate
broadband at the same time? Do I need to have my line activated before I
can get an ISP to start my broadband, or vice versa?

Thanks

--
Victoria Concordia Crescit

On Tue, 27 Apr 2004 23:02:13 +0100, "KerplunKuK"
<(E-Mail Removed)> wrote:

>What do I have to do to get BT to remove my home highway and activate
>broadband at the same time? Do I need to have my line activated before I
>can get an ISP to start my broadband, or vice versa?

you should ask for a "managed conversion" where you place an order
with an ISP who then gets BT to convert the line back to analogue,
test it for ADSL suitability and install ADSL on it if suitable (or
revert to Highway if not, free of charge).

Note that you order this from an ISP like Plusnet, BT Broadband, or
whoever, not from BT retail phone service sales on 150.

You can have the line reverted for £50 ahead of getting broadband but
would have to pay more to go back if it turned out to be unsuitalbe
for ADSL.

I believe BT Broadband do the managed conversion bit free of charge,
others may pass on the £50 line conversion charge.

Phil

That's exactly what I did. I used Nildram, who sorted it all effortlessly.
Just phone them up, tell them when you want BT to come round, and it will
all just happen.

"KerplunKuK" <(E-Mail Removed)> wrote in message
news:c6mlg6$dglb9$(E-Mail Removed)...
> What do I have to do to get BT to remove my home highway and activate
> broadband at the same time? Do I need to have my line activated before I
> can get an ISP to start my broadband, or vice versa?
>
> Thanks
>
> --
> Victoria Concordia Crescit
>
>

"KerplunKuK" <(E-Mail Removed)> wrote in message news:<c6mlg6$dglb9$(E-Mail Removed)>...
> What do I have to do to get BT to remove my home highway and activate
> broadband at the same time? Do I need to have my line activated before I
> can get an ISP to start my broadband, or vice versa?
>
> Thanks

Just done it last week. When I ordered my broadband account from
Metronet they ordered from BT and as I had home highway they arranged
BT engineer to attend to downgrade HH to PSTN then enable ADSL at same
time - took about 15 mins from when the engineer phoned from the
exchange to when he tested ADSL at my house. BT engineer will remove
HH box and replace with normal box. BT will charge around £60 for this
on top of the broadband set up fee - not much you can do about that.
Whole thing took 10 days from order to completion - well pleased.

BH