Help w/ Wireless

Hi all:

I bought a Hawking Technolgy HWR54G Wireless-G Router and D-LinK Wireless
PCI card for my laptop. I installed the Router no problems and after 5 min
on the phone with Rogers it was set up.

Then I realized my replacement laptop does not have a PCI card slot (oops)
AFTER I installed the driver on the CD (my fault!) so off i went to the
computer shop
again and got the Hawking Mini-Wireless-G USB 2.0 Adapter. Installed the
driver, restarted and installed the USB device. I was surfing the net in no
time!

Then i decided to delete the DLink driver from the laptop which i did. Then
the trouble began. Now I cannot get on the internet on the laptop, yet i can
still access my company's intranet website via the internet and navigate
that. (Weird) I tried to remove the Hawking driver for the USB device but it
will not uninstall using the add/remove programs option on Windows XP. (Can
anyone tell me how to manually remove the driver and software and start
again?)

Any help/suggestions greatly appreciated.

Clyde
'

ok so it seems the Dlink PCI card driver conflicted with the Hawking USB
driver, because I reinsttalled the DLink driver, and then tried to remove
the Hawking firtst under add/remove programs in Win XP the USB driver ahd
the d-link logo....

Weird.

Clyde


"Clyde Anderson" <(E-Mail Removed)> wrote in message
news:K7OdnY2v5eOUM3zfRVn-(E-Mail Removed)...
> Hi all:
>
> I bought a Hawking Technolgy HWR54G Wireless-G Router and D-LinK Wireless
> PCI card for my laptop. I installed the Router no problems and after 5 min
> on the phone with Rogers it was set up.
>
> Then I realized my replacement laptop does not have a PCI card slot (oops)
> AFTER I installed the driver on the CD (my fault!) so off i went to the
> computer shop
> again and got the Hawking Mini-Wireless-G USB 2.0 Adapter. Installed the
> driver, restarted and installed the USB device. I was surfing the net in
no
> time!
>
> Then i decided to delete the DLink driver from the laptop which i did.
Then
> the trouble began. Now I cannot get on the internet on the laptop, yet i
can
> still access my company's intranet website via the internet and navigate
> that. (Weird) I tried to remove the Hawking driver for the USB device but
it
> will not uninstall using the add/remove programs option on Windows XP.
(Can
> anyone tell me how to manually remove the driver and software and start
> again?)
>
> Any help/suggestions greatly appreciated.
>
> Clyde
> '
>
>
>

Clyde Anderson <(E-Mail Removed)> wrote:
> will not uninstall using the add/remove programs option on Windows XP. (Can
> anyone tell me how to manually remove the driver and software and start

Add-remove programs, or an uninstall in the program folder first, which you
have already done.

If the device is attached, it will show up in Device Manager. If it is not
attached, you might have to follow the instructions in
http://support.microsoft.com/default...b;en-us;315539

Open a cmd prompt, enter
set devmgr_show_nonpresent_devices=1
start devmgmt.msc
view-show hidden devices
uninstall or delete the greyed out copies of the device you are trying to
get rid of, probably under networking devices.
Be sure to look at the bottom for yellow question marks, "unknown" devices.
These might be partially installed.
I would uninstall and delete all of the one you don't want, and maybe the
one you do want, reboot with both devices removed, and start over.

--
---
Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5

I could not get the command prompt to accept the commands below. i went on
the link below and no luck there either. this " %SystemRoot% " is C on my
computer but when i type ":

cd\%SystemRoot%\system32 where %SystemRoot% =c

IE: cd\c\system32

the command is not recognized... amd i right to substitute %SystemRoot% with
the c: ?

Clyde



> If the device is attached, it will show up in Device Manager. If it is
not
> attached, you might have to follow the instructions in
> http://support.microsoft.com/default...b;en-us;315539
>
> Open a cmd prompt, enter
> set devmgr_show_nonpresent_devices=1
> start devmgmt.msc
> view-show hidden devices
> uninstall or delete the greyed out copies of the device you are trying to
> get rid of, probably under networking devices.
> Be sure to look at the bottom for yellow question marks, "unknown"
devices.
> These might be partially installed.
> I would uninstall and delete all of the one you don't want, and maybe the
> one you do want, reboot with both devices removed, and start over.
>
> --
> ---
> Clarence A Dold - Hidden Valley (Lake County) CA USA 38.8,-122.5
>

when i type from c prompt:


set devmgr_show_nonpresent_devices=1

the response i get is

set devmgr_show_nonpresent_devices=1 is not recognized as an internal or
externalcommand,operable program or batch file.

Clyde

On Sat, 23 Jul 2005 00:10:11 -0230, "Clyde Anderson"
<(E-Mail Removed)> wrote:

>Hi all:
>
>I bought a Hawking Technolgy HWR54G Wireless-G Router and D-LinK Wireless
>PCI card for my laptop. I installed the Router no problems and after 5 min
>on the phone with Rogers it was set up.
>
>Then I realized my replacement laptop does not have a PCI card slot (oops)
>AFTER I installed the driver on the CD (my fault!) so off i went to the
>computer shop
>again and got the Hawking Mini-Wireless-G USB 2.0 Adapter. Installed the
>driver, restarted and installed the USB device. I was surfing the net in no
>time!
>
>Then i decided to delete the DLink driver from the laptop which i did. Then
>the trouble began. Now I cannot get on the internet on the laptop, yet i can
>still access my company's intranet website via the internet and navigate
>that. (Weird) I tried to remove the Hawking driver for the USB device but it
>will not uninstall using the add/remove programs option on Windows XP. (Can
>anyone tell me how to manually remove the driver and software and start
>again?)
>
>Any help/suggestions greatly appreciated.

How long ago did you install the Dlink driver? Try to remember the
date. Assuming you're using Windoze XP, use the System Restore
feature to put your machine back to where it was before you installed
the DLink driver.
Programs -> Accessories -> System Tools -> System Restore
After the machine is back to normal, you'll need to reinstall the USB
drivers.

Incidentally, you should always create a restore point before
installing ANY hardware. Suprises happen.

--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831.336.2558 voice http://www.LearnByDestroying.com
# (E-Mail Removed)
# (E-Mail Removed) AE6KS

tried that...system restore was turned off by the "techies" at work...d'oh!


"Jeff Liebermann" <(E-Mail Removed)> wrote in message
news(E-Mail Removed)...
> On Sat, 23 Jul 2005 00:10:11 -0230, "Clyde Anderson"
> <(E-Mail Removed)> wrote:
>
> >Hi all:
> >
> >I bought a Hawking Technolgy HWR54G Wireless-G Router and D-LinK Wireless
> >PCI card for my laptop. I installed the Router no problems and after 5
min
> >on the phone with Rogers it was set up.
> >
> >Then I realized my replacement laptop does not have a PCI card slot
(oops)
> >AFTER I installed the driver on the CD (my fault!) so off i went to the
> >computer shop
> >again and got the Hawking Mini-Wireless-G USB 2.0 Adapter. Installed the
> >driver, restarted and installed the USB device. I was surfing the net in
no
> >time!
> >
> >Then i decided to delete the DLink driver from the laptop which i did.
Then
> >the trouble began. Now I cannot get on the internet on the laptop, yet i
can
> >still access my company's intranet website via the internet and navigate
> >that. (Weird) I tried to remove the Hawking driver for the USB device but
it
> >will not uninstall using the add/remove programs option on Windows XP.
(Can
> >anyone tell me how to manually remove the driver and software and start
> >again?)
> >
> >Any help/suggestions greatly appreciated.
>
> How long ago did you install the Dlink driver? Try to remember the
> date. Assuming you're using Windoze XP, use the System Restore
> feature to put your machine back to where it was before you installed
> the DLink driver.
> Programs -> Accessories -> System Tools -> System Restore
> After the machine is back to normal, you'll need to reinstall the USB
> drivers.
>
> Incidentally, you should always create a restore point before
> installing ANY hardware. Suprises happen.
>
> --
> # Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
> # 831.336.2558 voice http://www.LearnByDestroying.com
> # (E-Mail Removed)
> # (E-Mail Removed) AE6KS

On Sat, 23 Jul 2005 09:59:02 -0230, "Clyde Anderson"
<(E-Mail Removed)> wrote:

>tried that...system restore was turned off by the "techies" at work...d'oh!

I won't say anything nice about the techs at your work. Disabling the
parachute isn't my idea of a great way to fly. System Restore has
saved me more times than I care to admit.

Duz your inability to remove the drivers using Add/Remove also imply
that you do not have adminstrator rights on your laptop? If so, give
up immediately and hand the headache to your brilliant techy staff at
work.

DLink does a uniformly horrible job with their wireless driver
installs. I don't really know if this will work, but the way I fixed
one desktop with a similar issue was to remove the conflicting USB
Hawking drivers, reinstall the DLink drivers with the PCI board
present, reboot, and then uninstall the DLink PCI drivers using their
uninstall script and not Windoze Add/Remove. I found it would fail to
uninstall unless I had the board present during the reinstall and
uninstall. This was a DWL-520 card, which I just noticed is still on
my shelf rapidly depreciating. I don't know if this applies to your
unspecified DLink PCI card, but I do recall it was a pain in the
posterior until I did the uninstall with the board present. Weird but
true.

I'm also trying to decode your symptoms. Reading between the line and
doing considerable guesswork, methinks you're having a DNS failure.
Try pinging something on the internet by IP address. Then try it
again by DNS address. If the IP address works, fix the DNS. Also,
check the gateway IP address and DNS servers with:
IPCONFIG /ALL | MORE



--
# Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
# 831.336.2558 voice http://www.LearnByDestroying.com
# (E-Mail Removed)
# (E-Mail Removed) AE6KS

Hi Jeff:

thank you for the tips...you seem to really know your stuff when it comes to
this wireless networking. Forgive me but i am a "newbie" when it comes to
wireless and may not know all the proper terms when it comes to this stuff.

I tried to ping an internet address using 192.168.1.254, which was
successful on all 4 attempts. then i tried to ping www.hawkingtech.com and
other web addresses and they failed every time. i wasn't sure what u mean by
checking the gateway IP address and DNS servers with ipconfig/all|more

any more suggestions?

Clyde

"Jeff Liebermann" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
> On Sat, 23 Jul 2005 09:59:02 -0230, "Clyde Anderson"
> <(E-Mail Removed)> wrote:
>
> >tried that...system restore was turned off by the "techies" at
work...d'oh!
>
> I won't say anything nice about the techs at your work. Disabling the
> parachute isn't my idea of a great way to fly. System Restore has
> saved me more times than I care to admit.
>
> Duz your inability to remove the drivers using Add/Remove also imply
> that you do not have adminstrator rights on your laptop? If so, give
> up immediately and hand the headache to your brilliant techy staff at
> work.
>
> DLink does a uniformly horrible job with their wireless driver
> installs. I don't really know if this will work, but the way I fixed
> one desktop with a similar issue was to remove the conflicting USB
> Hawking drivers, reinstall the DLink drivers with the PCI board
> present, reboot, and then uninstall the DLink PCI drivers using their
> uninstall script and not Windoze Add/Remove. I found it would fail to
> uninstall unless I had the board present during the reinstall and
> uninstall. This was a DWL-520 card, which I just noticed is still on
> my shelf rapidly depreciating. I don't know if this applies to your
> unspecified DLink PCI card, but I do recall it was a pain in the
> posterior until I did the uninstall with the board present. Weird but
> true.
>
> I'm also trying to decode your symptoms. Reading between the line and
> doing considerable guesswork, methinks you're having a DNS failure.
> Try pinging something on the internet by IP address. Then try it
> again by DNS address. If the IP address works, fix the DNS. Also,
> check the gateway IP address and DNS servers with:
> IPCONFIG /ALL | MORE
>
>
>
> --
> # Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
> # 831.336.2558 voice http://www.LearnByDestroying.com
> # (E-Mail Removed)
> # (E-Mail Removed) AE6KS

>
> How long ago did you install the Dlink driver? Try to remember the
> date. Assuming you're using Windoze XP, use the System Restore
> feature to put your machine back to where it was before you installed
> the DLink driver.

the dlink driver was installed July 21-05
> Programs -> Accessories -> System Tools -> System Restore
> After the machine is back to normal, you'll need to reinstall the USB
> drivers.
>
> Incidentally, you should always create a restore point before
> installing ANY hardware. Suprises happen.
>
> --
> # Jeff Liebermann 150 Felker St #D Santa Cruz CA 95060
> # 831.336.2558 voice http://www.LearnByDestroying.com
> # (E-Mail Removed)
> # (E-Mail Removed) AE6KS