Help removing Belkin firmware

I have a wireless Belkin router F5D6231-4 that I'm starting to have
problems with. I can no longer maintain a connection with my other two
computers. One is a desktop right in the other room, as the bird fly's
about three feet but on the other side of the wall. It has a Belkin
wireless card. The other is my notebook. It's a Dell with an internal
card. Don't have a clue as to what brand it is.
I have changed the channels one at a time to try and get the best
connection. For example if I find channel 8 I can get both wireless
computers online. I will loose the connection after a period of time on
one or both of the computers.
There are no wireless phones close to any of the computers or
microwaves. Noting has changed in my house or neighborhood.
I went online and found the firmware and ran it for my router. I called
Belkin and after a couple hours they told me I needed to remove my old
firmware first. Then they either hung up on me or we were disconnected.
Where is this located? I do not see it in Add/Remove software
Thanks

Karen wrote:
> I have a wireless Belkin router F5D6231-4 that I'm starting to have
> problems with. I can no longer maintain a connection with my other two
> computers. One is a desktop right in the other room, as the bird fly's
> about three feet but on the other side of the wall. It has a Belkin
> wireless card. The other is my notebook. It's a Dell with an internal
> card. Don't have a clue as to what brand it is.
> I have changed the channels one at a time to try and get the best
> connection. For example if I find channel 8 I can get both wireless
> computers online. I will loose the connection after a period of time on
> one or both of the computers.
> There are no wireless phones close to any of the computers or
> microwaves. Noting has changed in my house or neighborhood.
> I went online and found the firmware and ran it for my router. I called
> Belkin and after a couple hours they told me I needed to remove my old
> firmware first. Then they either hung up on me or we were disconnected.
> Where is this located? I do not see it in Add/Remove software
> Thanks
>

I suggest you get back on the phone with the router's Tech Support and
let them help you.

Duane

> I went online and found the firmware and ran it for my router. I called
> Belkin and after a couple hours they told me I needed to remove my old
> firmware first. Then they either hung up on me or we were disconnected.
> Where is this located? I do not see it in Add/Remove software
> Thanks


Karen,

Their website shows an updated firmware for Aus. but only the original for
the US.
http://www.belkin.com/support/downlo...load=F5D6231-4

The manual (which is also available on that page) describes how to update
the firmware on page 61 under "using the web-based advanced user interface."

I am so sorry I meant to respond to group and sent to your email instead
>
>> I went online and found the firmware and ran it for my router. I called
>> Belkin and after a couple hours they told me I needed to remove my old
>> firmware first. Then they either hung up on me or we were disconnected.
>> Where is this located? I do not see it in Add/Remove software
>> Thanks
>
>
>Karen,
>
>Their website shows an updated firmware for Aus. but only the original for
>the US.
>http://www.belkin.com/support/downlo...load=F5D6231-4
>
>The manual (which is also available on that page) describes how to update
>the firmware on page 61 under "using the web-based advanced user interface."
>
Thanks, I did everything that was suggested on their site except
download the update from my Router setup page. It never did connect so I
just downloaded the firmware and hopefully overwrote the original one.
Guess maybe my router is bad. Will call them again when I have a couple
of hours
Thanks again

[POSTED TO alt.internet.wireless - REPLY ON USENET PLEASE]

In <(E-Mail Removed)> on Sun, 30 Apr 2006 19:27:25
-0400, Karen <(E-Mail Removed)> wrote:

>I am so sorry I meant to respond to group and sent to your email instead
>>
>>> I went online and found the firmware and ran it for my router. I called
>>> Belkin and after a couple hours they told me I needed to remove my old
>>> firmware first. Then they either hung up on me or we were disconnected.
>>> Where is this located? I do not see it in Add/Remove software
>>> Thanks
>>
>>Karen,
>>
>>Their website shows an updated firmware for Aus. but only the original for
>>the US.
>>http://www.belkin.com/support/downlo...load=F5D6231-4
>>
>>The manual (which is also available on that page) describes how to update
>>the firmware on page 61 under "using the web-based advanced user interface."
>>
>Thanks, I did everything that was suggested on their site except
>download the update from my Router setup page. It never did connect so I
>just downloaded the firmware and hopefully overwrote the original one.
>Guess maybe my router is bad. Will call them again when I have a couple
>of hours
>Thanks again

The firmware has to be uploaded from your PC into the router using the
appropriate router interface screen. It doesn't install on your PC.

--
Best regards, SEE THE FAQ FOR ALT.INTERNET.WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/FAQ_for_alt.internet.wireless>

[POSTED TO alt.internet.wireless - REPLY ON USENET PLEASE]

In <(E-Mail Removed)> on Sun, 30 Apr 2006 09:31:23
-0400, Karen <(E-Mail Removed)> wrote:

>I have a wireless Belkin router F5D6231-4 that I'm starting to have
>problems with. I can no longer maintain a connection with my other two
>computers. One is a desktop right in the other room, as the bird fly's
>about three feet but on the other side of the wall. It has a Belkin
>wireless card. The other is my notebook. It's a Dell with an internal
>card. Don't have a clue as to what brand it is.
>I have changed the channels one at a time to try and get the best
>connection. For example if I find channel 8 I can get both wireless
>computers online. I will loose the connection after a period of time on
>one or both of the computers.
>There are no wireless phones close to any of the computers or
>microwaves. Noting has changed in my house or neighborhood.
>...

It's nonetheless likely that the source of your problem is wireless
interference. It's also possible that your computers are actually connecting
to a neighbor's wireless, not your own. Make sure to set a unique SSID in
your router (e.g., "Karen Wireless"), and use only that unique SSID in all of
your computers.

--
Best regards, SEE THE FAQ FOR ALT.INTERNET.WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/FAQ_for_alt.internet.wireless>

On Mon, 01 May 2006 20:16:33 GMT, John Navas
<(E-Mail Removed)> wrote:

>[POSTED TO alt.internet.wireless - REPLY ON USENET PLEASE]
>
>In <(E-Mail Removed)> on Sun, 30 Apr 2006 19:27:25
>-0400, Karen <(E-Mail Removed)> wrote:
>
>>I am so sorry I meant to respond to group and sent to your email instead
>>>
>>>> I went online and found the firmware and ran it for my router. I called
>>>> Belkin and after a couple hours they told me I needed to remove my old
>>>> firmware first. Then they either hung up on me or we were disconnected.
>>>> Where is this located? I do not see it in Add/Remove software
>>>> Thanks
>>>
>>>Karen,
>>>
>>>Their website shows an updated firmware for Aus. but only the original for
>>>the US.
>>>http://www.belkin.com/support/downlo...load=F5D6231-4
>>>
>>>The manual (which is also available on that page) describes how to update
>>>the firmware on page 61 under "using the web-based advanced user interface."
>>>
>>Thanks, I did everything that was suggested on their site except
>>download the update from my Router setup page. It never did connect so I
>>just downloaded the firmware and hopefully overwrote the original one.
>>Guess maybe my router is bad. Will call them again when I have a couple
>>of hours
>>Thanks again
>
>The firmware has to be uploaded from your PC into the router using the
>appropriate router interface screen. It doesn't install on your PC.
I realize that. I was just stating that the firmware would not download
from my "router" page. I did download the firmware from Belkin. Opened
the router setup page and installed from there. I still have the same
problem.
Belkin is sending me a new router. They think the router I have is bad.
By the time it gets here I will have a Netgear installed.
Thanks to all

[POSTED TO alt.internet.wireless - REPLY ON USENET PLEASE]

In <(E-Mail Removed)> on Mon, 01 May 2006 17:22:00
-0400, Karen <(E-Mail Removed)> wrote:

>I realize that. I was just stating that the firmware would not download
>from my "router" page. I did download the firmware from Belkin. Opened
>the router setup page and installed from there. I still have the same
>problem.
>Belkin is sending me a new router. They think the router I have is bad.
>By the time it gets here I will have a Netgear installed.

See my other response to you.

--
Best regards, SEE THE FAQ FOR ALT.INTERNET.WIRELESS AT
John Navas <http://en.wikibooks.org/wiki/FAQ_for_alt.internet.wireless>

<snip>
>It's nonetheless likely that the source of your problem is wireless
>interference. It's also possible that your computers are actually connecting
>to a neighbor's wireless, not your own. Make sure to set a unique SSID in
>your router (e.g., "Karen Wireless"), and use only that unique SSID in all of
>your computers.
Thanks for your responces and help.
I do use a "unique SSID" and I know how to look and make sure that my
other two computers use my SSID.
As you suggested I can see my neighbors and in the case of my desktop
can actually connect to my neighbor router with a better connection than
I get with my Belkin, no matter which channel I select.

Thanks again