Help! New HP dj6840 wireless printer setup fails

I bought myself a Christmas present of an HP Deskjet 6840 wireless
printer and am having difficulty getting it set up on all the
computers on my WPA-TKIP enabled network. It is installed and working
fine on a 98se desktop wired to my Belkin F5D-7230-4 router and
wireless to the printer. It also is setup and works fine on my son's
new wireless G internal laptop through the router. The problem is
with my Sony Vaio R505 laptop with a Belkin wireless G card. The
setup program finds the printer and goes 3/4 of the way through setup
and then encounters and reports a "severe error" dialog and must
uninstall and reboot---try again" I have manually setup the enu
driver file through printers setup in windows and installed the basic
driver and it prints but is "hobbled" without the addl. software and
bi-directional communication implemented. I am really pulling my hair
out with this one and HP chat and tech support has been of little help
in figuring this out. The XP machines including the offending Sony
are updated to SP-2 and all the computers network together perfectly.
If there was going to be a problem I would have expected the 98SE
desktop to be the problem but it loaded and functions just fine.
Is there something I'm missing that may conflict with bidirectional
communication over a network port? I love the printer on the machines
that work but I really want to use it on the Sony PCG-R505EL notebook
fully enabled.
Thanks in advance
John

(E-Mail Removed) wrote:
> I bought myself a Christmas present of an HP Deskjet 6840 wireless
> printer and am having difficulty getting it set up on all the
> computers on my WPA-TKIP enabled network. It is installed and working
> fine on a 98se desktop wired to my Belkin F5D-7230-4 router and
> wireless to the printer. It also is setup and works fine on my son's
> new wireless G internal laptop through the router. The problem is
> with my Sony Vaio R505 laptop with a Belkin wireless G card. The
> setup program finds the printer and goes 3/4 of the way through setup
> and then encounters and reports a "severe error" dialog and must
> uninstall and reboot---try again" I have manually setup the enu
> driver file through printers setup in windows and installed the basic
> driver and it prints but is "hobbled" without the addl. software and
> bi-directional communication implemented. I am really pulling my hair
> out with this one and HP chat and tech support has been of little help
> in figuring this out. The XP machines including the offending Sony
> are updated to SP-2 and all the computers network together perfectly.
> If there was going to be a problem I would have expected the 98SE
> desktop to be the problem but it loaded and functions just fine.
> Is there something I'm missing that may conflict with bidirectional
> communication over a network port? I love the printer on the machines
> that work but I really want to use it on the Sony PCG-R505EL notebook
> fully enabled.
> Thanks in advance
> John

If you have installed the driver, then in the printer properties, ports
tab, select the port being used and select the bi-directional option.
Most HP printers do not need all that HP management software since the
settings are accessible in the printer properties anyway. Do you see
the printer OK in Network Neighborhood?

Q

This one sets up differently than you would expect. It is used by up
to 5 pc's on a network (I'm not sure what limits it to 5) but it is
not a "network" printer per se. You set it up not to be shared and it
is configured as a local printer not a network printer on each pc. It
doesn't show in "network neighborhood" like you would expect because
it is not shared. It shows up in your printers and fax menu on each
pc. What seems a little odd is that although it will work with wpa -
tkip it doesn't have an easy way to configure it that way. This is
probably due to the driver and setup routines being written prior to
SP-2 and that upgrade to wpa encryption over wep.
I'm thinking it is a software compatibility issue now with all the bs
preinstalled on the Sony Vaio.
I was trolling to see if anyone else had issues with the install
software and I am finding very few people that own this printer. I
think it's pretty neat and am a little surprised there aren't more of
them out there yet.


On Wed, 5 Jan 2005 15:50:43 -0700, "Quaoar" <(E-Mail Removed)>
wrote:

>(E-Mail Removed) wrote:
>> I bought myself a Christmas present of an HP Deskjet 6840 wireless
>> printer and am having difficulty getting it set up on all the
>> computers on my WPA-TKIP enabled network. It is installed and working
>> fine on a 98se desktop wired to my Belkin F5D-7230-4 router and
>> wireless to the printer. It also is setup and works fine on my son's
>> new wireless G internal laptop through the router. The problem is
>> with my Sony Vaio R505 laptop with a Belkin wireless G card. The
>> setup program finds the printer and goes 3/4 of the way through setup
>> and then encounters and reports a "severe error" dialog and must
>> uninstall and reboot---try again" I have manually setup the enu
>> driver file through printers setup in windows and installed the basic
>> driver and it prints but is "hobbled" without the addl. software and
>> bi-directional communication implemented. I am really pulling my hair
>> out with this one and HP chat and tech support has been of little help
>> in figuring this out. The XP machines including the offending Sony
>> are updated to SP-2 and all the computers network together perfectly.
>> If there was going to be a problem I would have expected the 98SE
>> desktop to be the problem but it loaded and functions just fine.
>> Is there something I'm missing that may conflict with bidirectional
>> communication over a network port? I love the printer on the machines
>> that work but I really want to use it on the Sony PCG-R505EL notebook
>> fully enabled.
>> Thanks in advance
>> John
>
>If you have installed the driver, then in the printer properties, ports
>tab, select the port being used and select the bi-directional option.
>Most HP printers do not need all that HP management software since the
>settings are accessible in the printer properties anyway. Do you see
>the printer OK in Network Neighborhood?
>
>Q
>