In message <454321bb$0$8733$(E-Mail Removed)>,
dylan30 <(E-Mail Removed)> writes
>thanks peter i will read that again and again and some of it will sink
>in. maxdsl is a very technical product and i feel it is not quite
>consumer friendly. With some isp's being far from user friendly it's
>can create big problems.
>
>thanks again
>adam
My pleasure, until I wrote it I must confess I had not really thought
about the complexity of the issues involved, and figured out the reason
for having a BRAS rate ( I may be wrong).
MAXdsl is a very sophisticated system (I come from the days of when
mobile computing was a DOS based laptop with a separate 300bps modem)
and must be operating very very close to the limits of the currently
possible (the speeds achieved over the installed copper infrastructure -
not the absolute speed, with fibre all sorts are possible).
By consumer friendly, I assume you mean simple to use, reliable, and
"does what it says on the can" for 99.9999% of customers.
I agree MAXdsl is not that. To make it like that would (I suspect)
require BT (and the modem makers?) to turn down the optimisation
algorithms - and lots of people (90%+) would not get the benefits of the
speed that is possible. Turn up the aggression of the optimisation and
the majority of customers see an improvement, but a minority (1%?) see
increased problems. Its a complex call about where to set the "knob",
not made easier because they probably had to make it when specifying the
system without too much practical experience, and because "ideal"
behaviour varies from consumer to consumer. Gamers want low pings (turn
off interleaving which aids stability) and high link reliability - and
most would sacrifice some speed for that. Downloaders want total
throughput (occasional dropouts are recoverable by the application) ping
times can be fairly high. Browsers want high speed (for responsiveness)
but few link dropouts etc. etc. etc.
One way to solve the problem would be to offer additional tuning
controls to the users, but consumer history says that controls that are
useful to the informed minority at the margin simply get a significant
proportion of the majority into more trouble, drive up call rates and
reduce user satisfaction (why do you think most large companies
"lock-down" windows on their desktops - its not just to be awkward? Why
do TV makers spend money to make their boxes "self-tune"?)
BT tread a fine line - they don't get it all right, but given the
complexity of what they are trying to do, I think they do fairly well.
Good luck with your MAX link. Research the issue, understand the options
and select and ISP and a modem that allow you to use the system the way
you want to.
Regards
--
Peter R Cook
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