Help! Awful Tesco speeds

Hi,

I've been having horrible speed issues with Tesco in the evenings ever since
I got their broadband service. At times the speed is literally as slow as
dialup, and horribly unreliable (pages not loading etc).

I'm getting nowhere with their 'tech support' (30 minutes and waiting on
hold at the moment), so I was wondering if anyone could offer me any advice
here? Is there anything I can try to improve the speed of my downstream
(upstream seems fine)?

Thanks,
Dan

.. wrote:
> Hi,
>
> I've been having horrible speed issues with Tesco in the evenings ever since
> I got their broadband service. At times the speed is literally as slow as
> dialup, and horribly unreliable (pages not loading etc).
>
> I'm getting nowhere with their 'tech support' (30 minutes and waiting on
> hold at the moment), so I was wondering if anyone could offer me any advice
> here? Is there anything I can try to improve the speed of my downstream
> (upstream seems fine)?
>
> Thanks,
> Dan
>
>
>

so your broadband providor that you buy cabbages and forzen food from
knows nothing about broadband.. now there's a suprise...

On Mon, 06 Dec 2004 19:20:31 +0000, Black Shuck
<(E-Mail Removed)> wrote:

>. wrote:
>> Hi,
>>
>> I've been having horrible speed issues with Tesco in the evenings ever since
>> I got their broadband service. At times the speed is literally as slow as
>> dialup, and horribly unreliable (pages not loading etc).
>>
>> I'm getting nowhere with their 'tech support' (30 minutes and waiting on
>> hold at the moment), so I was wondering if anyone could offer me any advice
>> here? Is there anything I can try to improve the speed of my downstream
>> (upstream seems fine)?
>>
>> Thanks,
>> Dan
>>
>>
>>
>
>so your broadband providor that you buy cabbages and forzen food from
>knows nothing about broadband.. now there's a suprise...
I buy my petrol from Tesco and Sainsburys and their ain' nowt wrong
with it likewise there should be nothing wrong with the Tesco BB
service either .
The guy asked a civil question if you cannot reply with anything but
some sarcastic nonsense then keep your gob shut .

>
> so your broadband providor that you buy cabbages and forzen food from
> knows nothing about broadband.. now there's a suprise...


Ah yes but don't forget it's not Tesco that provides the Broadband it's N.T.
.. . .

.. . . as you were mate, they know bugger all about it either.


--
Graham.
%Profound_observation%

Hmm coming back to the point.. (and I might point out at the time, they were
the cheapest 512k provider).. Any good tips? I've tried Dr TCP without much
success, unless there are some super-secret settings for Tesco alone. I
noticed in other posts mentions of flashing lights on the modem etc, but
couldn't find the original source. Any help much appreciated.

"Graham" <(E-Mail Removed)> wrote in message
news:(E-Mail Removed)...
>
>
>
> >
> > so your broadband providor that you buy cabbages and forzen food from
> > knows nothing about broadband.. now there's a suprise...
>
>
> Ah yes but don't forget it's not Tesco that provides the Broadband it's
N.T.
> . . .
>
> . . . as you were mate, they know bugger all about it either.
>
>
> --
> Graham.
> %Profound_observation%
>
>
>
>

On Mon, 06 Dec 2004 23:58:33 GMT, "." <(E-Mail Removed)> wrote:

>Hmm coming back to the point.. (and I might point out at the time, they were
>the cheapest 512k provider)..

There's the problem then, buy cheap get crap.

--
Dave Mason
(a happy Nildram user)

.. wrote:
> Hi,
>
> I've been having horrible speed issues with Tesco in the evenings
> ever since I got their broadband service. At times the speed is
> literally as slow as dialup, and horribly unreliable (pages not
> loading etc).
>
> I'm getting nowhere with their 'tech support' (30 minutes and waiting
> on hold at the moment), so I was wondering if anyone could offer me
> any advice here? Is there anything I can try to improve the speed of
> my downstream (upstream seems fine)?
>
> Thanks,
> Dan


I've just noticed your post - which was on my watched list 'cos you
mentioned Tesco. I'm with Tesco, too, but was having no probs. at the
time you posted (December 6th). Now I'm having just the same probs. as
you had. Were yours resolved, please?

--
DB.

Hmmmm. I'm suddenly experiencing poor performance on Tesco.net too.
Upload speed good, but download speed has halved. I presume its
because there are more users on my local switch (Clevedon in Somerset).
Perhaps I'll have to remove all the broadband flyers from around the
checkouts in my local store - I don't want any more users

Has anyone experience of complaining to tesco.net and getting improved
speeds? I currently have a complaint into their help-monkeys, but I
don't hold much hope. Do I just have to lump it until my contract is
up then switch to an ipstream product?

I'm also getting very slow throughput - about 60% of what I'd
expect. At tea time today I tried testing with bandwidthplace.com
which reported throughput of about 350 kilobits per second. Now
(10:36pm) it is reporting 312.1 kilobits per second. Sorry, but to pay
for a 3L engine and only get a 2L one is a Trade Description breach in
my books - and before someone else starts on about line quality, this
ADSL stuff is supposed to be good for 8MB, 16x what I'm trying to put
through it. Come on Tesco - you're product doesn't do what is
says on the tin.

What about if I changed my direct debit to 60% of 19.97, how fast would
they contact me then?

Any comments anyone?

David Callaghan
(a glass 1/3 empty person I think!?)

David Callaghan wrote:
> I'm also getting very slow throughput - about 60% of what I'd
> expect. At tea time today I tried testing with bandwidthplace.com
> which reported throughput of about 350 kilobits per second. Now
> (10:36pm) it is reporting 312.1 kilobits per second. Sorry, but to
> pay for a 3L engine and only get a 2L one is a Trade Description
> breach in my books - and before someone else starts on about line
> quality, this ADSL stuff is supposed to be good for 8MB, 16x what I'm
> trying to put through it. Come on Tesco - you're product doesn't do
> what is
> says on the tin.
>
> What about if I changed my direct debit to 60% of 19.97, how fast
> would they contact me then?
>
> Any comments anyone?
>
> David Callaghan
> (a glass 1/3 empty person I think!?)

Well if you read the adds they all say up to x times faster than broadband,
there is no guarantee of speeds...

Have to tried to investigated on where it's slowing down, you never know it
may be out of Tesco's control..

& lastly what can you expect from a ISP which is in bed with NTL anyway.....