Help! ATT DSL Sales Weird Math

Today I made the mistake of calling ATT to get a simple question
answered before buying their "Basic" 768K DSL. After one of
those nightmarish jack-arounds that lasted for nearly twenty
minutes without getting my question answered, I hung up on the
creep and didn't buy...but listen to what he told me, during what
was one of the most relentless bait-and-switch efforts I have EVER
encountered:

The 768K Basic DSL is "only slightly faster than dialup." [!!!]

ATT's site says "10X faster than dialup."

Who's lying at ATT?

But a nominal 768K DSL should be almost 15X faster than a nominal
54K v.90 modem (especially in advertising puffery), right?

Can anyone explain this mystery math?

Thanks!

hhmmm - which newsgroup does this really belong ???
not sure -
anyway, try DSLreports for any ATT discussions.
http://www.dslreports.com/forums/58


Order now for $19.95 per month.
(E-Mail Removed) wrote:
> Today I made the mistake of calling ATT to get a simple question
> answered before buying their "Basic" 768K DSL. After one of
> those nightmarish jack-arounds that lasted for nearly twenty
> minutes without getting my question answered, I hung up on the
> creep and didn't buy...but listen to what he told me, during what
> was one of the most relentless bait-and-switch efforts I have EVER
> encountered:
>
> The 768K Basic DSL is "only slightly faster than dialup." [!!!]
>
> ATT's site says "10X faster than dialup."
>
> Who's lying at ATT?
>
> But a nominal 768K DSL should be almost 15X faster than a nominal
> 54K v.90 modem (especially in advertising puffery), right?
>
> Can anyone explain this mystery math?
>
> Thanks!

-
BTW, you do realize that ADSL download and upload have different speeds ?
and that a modem is "usually" running at 33.6...
unless one end is a digital termination.

So 10x is about right for upload,
and 22x for download
or 15x for combined

ATT website snipet ---->

Our AT&T High Speed Internet Basic is up to 10x faster than dial-up-at a
great low price.
A great package for those who use the Internet primarily for email and small
downloads of 1MB or less.
More customers have chosen AT&T than any other high-speed Internet
provider.*

IP Address: 1 Dynamic
Downstream Speed: Up to 768 Kbps
Upstream Speed: Up to 384 Kbps

In article <(E-Mail Removed) o.com>,
<(E-Mail Removed)> wrote:
> Today I made the mistake of calling ATT to get a simple question
> answered before buying their "Basic" 768K DSL. After one of
> those nightmarish jack-arounds that lasted for nearly twenty
> minutes without getting my question answered, I hung up on the
> creep and didn't buy...but listen to what he told me, during what
> was one of the most relentless bait-and-switch efforts I have EVER
> encountered:
>
> The 768K Basic DSL is "only slightly faster than dialup." [!!!]
>
> ATT's site says "10X faster than dialup."
>
> Who's lying at ATT?
>
> But a nominal 768K DSL should be almost 15X faster than a nominal
> 54K v.90 modem (especially in advertising puffery), right?
>
> Can anyone explain this mystery math?

I think you're assuming "best case" and he's giving you "worst case"
figures. Note also that (as others have said) a "56k" modem is only
33.6k _or less_ for uploading.

--
-eben (E-Mail Removed)P royalty.mine.nu:81
TAURUS: You will never find true happiness - what you gonna
do, cry about it? The stars predict tomorrow you'll wake up,
do a bunch of stuff and then go back to sleep. -- Weird Al